Solved

Hello, I’ve noticed an issue that I believe is the result of a misconfiguration on our tenant. Currently, our maintenance group is able to log into Work Orders for repairs. They can clock out and close the WO as well, all while being off the “payroll” timeclock. I assumed the behavior for S&M was the same as the shop floor clocking. In the event an associate tries to clockin to a Shop Order, the system would prompt them and state that they are not clocked into timeclock. They are then automatically clocked in. Likewise, they cannot clock out of timeclock if they are still clocked into a Shop Order. This behavior doesn’t appear to be available for the service and maintenance group. Is this correct, or can the same functionality be extended to that group? My concern is that there will be a lot of errant clocking if S&M users are able to independently log time to WOs and clock on and off timeclock without any cross checking. Thank you!

 HelloI want to run invalid packages periodically with DBMS task. Is there a procedure that runs when the compile button is clicked on the picture?  

Dear all, when I am adding attributes = custom fields in tab attributes within a custom logical unit, the attributes are sorted alphabetically. When I add a custom page in tab custom pages and look into the page, the columns seem to be ordered chaotically. So how can I define the order of the columns in my custom page? Any experience with that?   Thanks a lot!   Best Mattis

Hello Guys,   Please let know about Result Key use in order report (IFS 9.0 v).  What is use Result key and why use.

Hello,Working with events, I’m trying to get the value of a date type attribute and the result is a number, instead of a date.I’ve tried for different date type attributes and with different logical units and tables, and the result is always the same.For example:Logical Unit: ExpenseHeaderTable: Expense_Header_tabAttribute: CONFIRM_DATEWhen the event is executed, I get “1994” as a result, but it should be “16/10/2020”. Does anyone know how to resolve?.Thanks in advance,Amaia  

I am attempting to create a database task that will close old customer order lines on a weekly basis assuming certain criteria are met (which I have in a SQL statement).  However, when I go to set up the New Database Task and choose “Select Method” and then choose the API, I get the following pop-up. “Method [CLOSE_CUSTOMER_ORDER_API.CLOSE_ORDER_LINE__] is a function or has parameters that are not supported.  Only IN parameters are supported.” Am I missing something?  Or is this not possible?

 Hi,on Customer Credit Managment Notes, How to enable Attatchments?  Thanks,Narsi.

Hi,I want to add watermark on a report. Even after following steps as per documentation, it is not showing the water mark. Customer is in Apps10.Any idea how can I fix it?Also, is there a way of showing water mark based on a condition? My requirement is to show ‘COPY’ watermark when copy is printed. I want to hide water mark when original document is printed. Can this be achievable?Appreciate your comments.Thank you.

We have a requirement to grant users access to all Business Opportunities but each user should have different access levels. I’m using the CRM Access Filters in Apps 10 to set these users as Admin Users and specify their desired privileges.One user has only Read privilege however, is able to insert and update opportunities. They only get an error about not having Insert or Update privilege when they are connected to an access group. However, the access group is not connected to any filter at all. Am I missing a setup here or misunderstanding the new access functionality? 

Hi,I’m looking to find the table/view where this field resides. Any help would be greatly appreciated. Thanks,Mike  

We are looking for a basic menu and I need to know if we can use the work order management for internal requests. Let me explain.We have in-house a mechanical department which supports the creation/manufacturing of tools flow but also the modification and the repair of them. Those tools are then used for the manufacturing of our inventory parts.Any employee can do such a request of work and we need to manage all these requests on which we need to have dates (created, requested, finished), assigned to, time and operations. So, there is no customer, as customer but this is an internal customer.Is the Service and Maintenance menu appropriate for this kind of request ? or is there anything else which meet the need in IFS ? 

Hi Guys,  Please help us that how to created APF in IFS 9.   Have you any notes ,kindly share . 

Hello,How can users export table contents to Excel when in Aurena?Thanks!Carrie

Hello Guys,    please let me know that difference among version of IFS 7.5 vs 8 vs 9 vs 10.

Hi, I am trying to change a standard IFS user’s password using Change password option on IEE and running into an issue:   Error message  This works fine if I change IFSAPP’s password but not for any other user granted FND_CONNECT. Has anyone come across this issue before? Do we need to enable any parameters to make Change password work? Version: IFS Apps 10 UPD8   TIA!

Hi Community.  We are using Apps 10, UPD9 and have run into an issue with repair orders and i am hoping that someone may know of a solution.  If we use the “Create Repair Order Assistant” this process allows you to define a Serial Object, a Workshop and will set up the work tasks, material requisition and return lines required to receive a part, have it worked on in the workshop and then re-issued into the object structure.  We are looking into the functionality of using the “Turn into Repair Order” which is available on the Prepare Work Order screen.  This asks us for the repair workshop but doenst create any work tasks, materials or returns lines to facilitate the move.  This function also takes the serial object and moves it directly to the workshop (without us returning and issuing) The issue we have identified with this, is that we can now not remove those parts from the Workshop object.  We cannot issue them, return them, move them manually or place the object in facility from th

Hi, We have a requirement from our client to disable the delete and modify buttons (popup) in the Time Report Screen for the mobile App. We tried to disable the buttons using the design screen but there are no options to control them. Is it possible to disable them or since this is not a standard screen we cannot control its behavior?  Thank you,João Oliveira 

Hi everybody, I’m trying to peg my customer order line to shop order but ı cant see any shop order. There is  a shop order for this material and they all have same supply Code(Invent Order) but still cant see it.What can be the problem?Thank You!

We are getting ready for an IFS 10 go-live in October of 2020.  I’m interested in learning what others have done to facilitate Postal Code and Address validation in IFS.  It looks as if IFS requires that States, Counties, Cities, and Countries be set up before Postal Codes can be created.  Is this data entry typically done manually?  Is there an import capability for this relatively static data?  Does IFS have any APIs that facilitate address validation?  Are there recommended 3rd party serices from which to obtain US and international state/county/city/country/zipcode data to import? Thank you for any insight you can provide in how best to approach this task.

Good day to you.Can someone please help me with the following: Where do Order Report Parameters get defined?n.b.  Multiple Records parameter a customisation. Clicking on the … displays a List of Values and I want to know how the fields to be displayed in the LOV get defined. I have ran a DEBUG then clicked on the …Info : Cache: Found key LOV.MY_SHOP_ORD_LOV with value REF_ID    REF_ID,ORDER_NO,RELEASE_NO,SEQUENCE_NO,ORDER_CODE,CONTRACT,PART_NO,ENG_CHG_LEVEL,NEED_DATE,REVISED_QTY_DUE,DEMAND_CODE,CLOSE_CODE,SCHED_DIRECTION,SCHED_CAPACITY,RESCHED_FLAG,ASSIGN_FLAG,PICK_LIST,WORK_INSTRUCT,PROJECT_ID,ACTIVITY_SEQ,CONDITION_CODE,ALTERNATE_COMPONENT_USED,USE_COST_DISTRIBUTION,MULTILEVEL_REPAIR,CANCEL_REASON,PARK_REASON,STATE    Ref Id^Order No^Release No^Sequence No^Order Code^Site^Part No^Revision No^Need Date^Revised Qty Due^Demand Code^Close Code^Sched Direction^Sched Capacity^Resched Flag^Assign Flag^Pick List^Work Instruction^Project id^Activity Seq^Condition Code^Alternate Component Used

We are exploring the use of the service quotation functionality. One of the fields we wish to populate is the ‘Co-ordinator’. I understand we could use templates to set this to a specific value for each base profile. Is there a way we c an use templates, so that when the user creating a service quote creates a new record, the co-ordinator field is populate d with themselves as the co-ordinator.

Hi,We’re currently going through the process of updating our FSM 5.7 environments from Patch 5 to Patch 11.One thing I have noticed is that the password field on person screen now appears NULL even though the masked value is in the database.This is Live 5.7u5 This is UAT 5.7u11 Is this by design? We have a few web based processes now looking up the password field via a hierarchy select to allow that process to act as an post data as the user. Unfortunately when doing the person select even though the password attribute is in the select its not being returned in the response. I have been through the release notes and cannot see anything related to this. I can see new functions being added to the Admin Role (EDITPERSONANY and EDITROLEANY) that’s pretty much all in the notes. Any assistance would be appreciated.  Regards Ady

Hi,I created an external file type copying ExtSupInv and when I upload a file, it gets deleted from the file location.How do I stop this from happening?I am using APP10 UPD 5Thank youPamith

Hi.Our technicians often start work from home and therefore to adhere to our data privacy obligations I would like to mask the GPS address data for a few minutes after accepting a mobile service job. Is this possible through Geofencing and if so how would this be setup in FSM? If not, what other solutions exist without switching off GPSRegardsKeith

Hi all,I would like to add the field Coordinator from the Purchase Order header in the menu Project Miscellaneous Parts. I have experience with adding Custom Fields with Implementation Type ‘Reference’ but not with a SQL statement. And since there is no possibility to add the field via a reference, I will need a SQL statement to do so. I tried some things but I was not able to get it right.I would appreciate your help!We are on APPS10 Update 7.