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Hi,

We have a report rule to force a certain layout to be used for specific site. This works well when printing one shoporder at a time.

When printing multiple shop order by selecting many from the overview the report rule is ignored.

My guess is that when printing mulitple system does not look in the files to check for the site.

Also tried to add to the report rule current user and printed by but still the rule does not kick in.

Is there a way to force specific layout in this case when printing multiple shop orders in one go?

 

The other issue that some users do not get the print dialogue up at all when shop orders are printed and have no change to select the layout from there. Tried with full access and with clear profile but it still does not appear, not sure what could effect to this.

 

Regards,

Anna

Hi,

In the report rule header part there is a check box No Multi. Is it checked?  If so remove the check and see.

Best Regards,

Vishaka

Hi @atvanst,

Please also refer to the documentation relevant for Report Rule action types. Some action types are more suited for print jobs that go through the print dialog while some are suited for ones that do not go through the print dialog.

https://docs.ifs.com/techdocs/foundation1/040_administration/250_operational_reporting/070_report_rules/#Action_types_and_report_rule_engine

The checkbox No Multi solved my issue:-)

Thanks for your quick help!

/Anna

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