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Hi all, When a user is connected to a Person ID, reference screen shot below: the system automatically makes the above Person as the Main Contact Representative in Customer window since, the user is also connected in CRM & SRM Basic Data– Representative window.  Customer Window:  But in Customer window CRM Info tab, there is a separate Main Representative connected.  Please let me know why is the application picking the logged in user as the Main Representative despite Main Representative is already connected in CRM Info tab. Is this is a bug?, if not please explain the functionality.  Thank you. 

When I try to authorize my employees, I got the error 'Access Denied. You cannot authorize records within Time Pers Diary logical unit.'. I used TIME_PERS_DIARY_AUTH attribute in my access role. I can see time reporting and can do confirm, but cannot authorize. What am I missing or any ideas where else to check?

Within PSO mapping, we can see the home location of the technician as an icon on the map. Is there a way to get it to show the latest location (latest GPS fix) on the map as a large visible icon, instead of showing the home location?  

Trying to add more options to the screen heretried updating this via the Lists but whatever option we add or remove, doesn't affect those optionsIs this screen modifiable? PSO 6.7030

Hello,  I am trying to add our company information(COMP_ADDR_1, COMP_ADDR_2...) to the Customer Invoice report. The report seems to be pulling in some of the address but not all so I am trying to track it down where I will need to input that data. We have many different sites with a lot of different addresses so I am trying to pull all this information in automatically from IFS. Here is where the company address information is located but does anyone know where this pulls from inside  of IFS? I don’t see any type of company addresses located on the Customer Order. I’m also not very good at trudging through the api as I found the field in there but it didn’t make much sense to me. Anyway, as always thank you for all the help. Eli Williams  

Hi,I have created a persistent type custom field in a newly created customized form. After publishing the custom field successfully, When i do reload configuration, no action is being performed either page is  not refreshing or Page is not reloading with new configurations.Hence I could not see the custom field in the page.Please suggest solution. Thanks in Advance.RegardsBharath

Hi,I have created a new customized screen, and now i have added custom fields to the screen, i can see these columns in CFV but I am unable to reload configuration in Page. hence Custom Fields are not displaying in the screen.Thanks in Advance.Regards,shravan. 

Hello all,I have a report rule in Apps10 Upd 8 which creates a document revision from the report and creates an attachment - in my case for Customer Invoice:The document class used in my report rule is setup to store the file in an FTP server: When I run the report, the document revision is created and attached to the customer invoice, as per expectations.However, the PDF file is not transferred to the FTP server. Then, it is impossible to open the file from the document revision.I have checked the logs on the FTP server, but no connection is opened, and there is no trace of file transfer.Note: if I change the EDM repository type for this document class from FTP to Database then the file is correctly added to the document revision and I can consult it. Does anyone already face this issue? Is there any specific setup to do?Thanks in advance for your help.Regards,Gladys.

When I tried to change the Unit Price for a PO created through project demand and then this error appears.  There's no project cost element connected to code part value xxxx can you please guide me through the steps to set it up and what it means? :)

Hi,When we have an employee that is very active in the system, so their name appears against Service Orders, contracts, sales rep, service agent, field quotations etc. and they leave the company.  What is the best way to go about “replacing” them with a different employee and/or just deactivating them? If we try to deactivate we will get a message to say that cannot be done because they are the SA on SVxxxxxx.  After fixing that SV, you get the next and so on.  It can take forever.  Is there any tool available where you can run to remove employee A and replace with employee B or anything like that?  We have V14.5.  We have had problems in the past when an inactive employee is set as a primary sales rep and we try to renew a contract, for example.

Hi Everyone, The below situation can be tested in the Apps 10 Test LKP environment. When the login password has expired, and whilst changing it we often get the below error message. “Error while changing password. Something went wrong while changing password”Since this error message is not particular, it is difficult for users to identify what’s wrong with the combination that they’ve selected.Ex: If a Symbol is missing from the newly entered password combination can we get a more meaningful error message that explain user to add a Symbol for the combination.     So, my question is can we retrieve a more specific error message for the aforementioned situation? If so, can this be setup through the oracle profile verification? Also, I’ve referred Oracle profile foundation document but didn’t find an answer.  Thank You. 

Set Code Part option is not available in Aurena client even though it is available in IEE for end users. Is there a setting has to be enabled specifically for Aurena? 

Hi,A saved search was created for the Customer Order Lines window as below. And then, that saved search was used to create a Lobby Data source. the VIEW is populated automatically with the saved search, since the VIEW is that in the Customer Order Lines screen.Then, a Link type lobby element was created using the created data source. And as you can see, the Page field cannot be selected, and it is empty. (It should be Customer Order Lines I think). And due to that reason, from this element, the screen cannot be navigated by clicking on the link in the element in the lobby. I have tested, and this problem exists for any saved search from the Customer Order Lines screen.As a workaround, I can change the VIEW to CUSTOMER_ORDER_LINE in the data source and resolve the issue. Any reason, anyone of you are see / know why this functionality does not work for the CUSTOMER_ORDER_JOIN view ?CUSTOMER_ORDER_JOIN is the view used for the Customer Order Lines screen, anyway. Thanks,

Hello Community, Can you please help me understand how can I link the parts from parts master data to the new flow in demand Plan Server? Even though we don't have any historical data for that part I want to see part in flow.

We are trying to integration with external system using HTTPS.End point URL is - https://qa-tinsight.mercurygate.net/MercuryGate/common/remoteService.jsp Created ACL Created Wallet  certificate imported to DB serverbut still getting below error while calling the end point. Does anyone have experience in achieving this kind of thing? We cannot use IFS Connect for for this. Thanks !

Hi, It seems the option ‘Pick by choise’ used from shipment - Report picking of picklist lines does not work if material is customer owned?Is that a limitation to this functionality?We are running IFS 10 upd 3

HI Each time when I opened CRM customer window i received an error :I worked with https://ifspsc1-d02.demo.ifs.cloud/ Database error occurred. Contact administrator.        Url: https://ifspsc1-d02.demo.ifs.cloud/main/ifsapplications/projection/v1/CrmCustomerHandling.svc/Customers(CustomerId='FR_AIRBUS')/CustomerCrmInfoArray?$select=PotentialId,LoyaltyId,SourceId,EmployeeCountId,YearEndPeriod,Turnover,CurrencyCode,MainRepresentativeId,MainRepresentativeName,KeyAccountDb,BusinessLeadId,BusinessLeadName,CustomerId,ReferenceType,Note,Objgrants,luname,keyref&$expand=TurnoverCurrencyRef($select=CurrencyCode,Objgrants,luname,keyref)&$skip=0&$top=25        Date = 2021-07-13T14:18:13.878Z        Request Id = 9d098bb7-1f0d-458b-8330-f32b8b2197d8        Client version = 21.1.1.20210329033206.0 Any ideas ? 

I faced this issue during a technical investigation. There was an error message prompting in the application. "Invoice.ACCERROR1: Error (The Voucher Row object already exists.) occurred while booking Invoice CN xxxxxx" After copying the PLSQL Details, pasted it in the Test Window and ran it. The error message came as same as shown in the app. While debugging there was a requirement of inserting traces using Dbms_output. The packages that I inserted were Voucher_Row_API, INVOICE_API and Voucher_Util_Pub_API. The traces were inserted and compiled without any issues. They worked fine for a while. But in the middle of the investigation, the error message changed to "Invoice.ACCERROR1: Error (could not find program unit being called) occurred while booking Invoice CN xxxxxx." As you can see the text inside the bracket changed from ' The Voucher Row object already exists' to 'could not find program unit being called'. This also changes the error stack. Why is this happening and is there a wa

Hi, Does anyone know where I can define a Server File Directory (required for batch process) in the SAF-T process.This directory is required in Server Output File Directory field to generate the report via batch process.Can I add a new one from the application side ? Can I use only directory from application server in the path definition ? Or there may be defined any shared directory to that the application has access ? Best regards,Małgorzata

We are currently on Apps8, in the process of moving to Apps10.On occasion, an error is made and we don’t bill a customer enough for a physical product.They agree to be billed the correct amount.What is the best way to charge the additional amount, using the specific physical sales part from the original order (for reporting and accounting purposes), but not moving inventory? 

Dear allIs there a way to mass download a list of documents (for example if a QR returns a list of document no#) from DMS, like retrieve as ZIP or individual files?

Is there a way in IFS Apps 10 to set a global variable similar to how the $INSTANCE variable works in the connect readers? I am looking to set up something for an external REST Api I am using in event actions so that I do not have to manually update the endpoint URL every time I import an updated app package into my test and production environments.

Hi,i can’t see Configuration in navigator Preview ..can any one suggest what is the problem? after Grant All in permission sets.BR/AMAR

Hello! do you know if there is a function or menu in which it is possible to see the past consumption split by month of an inventory part  and/or if somewhere it is displayed the average monthly consumption based on a selected period. In alternative, how to create a report  to calculate what I asked? I’m going  to work with IFS10. Thanks 

Hi Guys,Is there a way to update Change Request when connected CO in Approved state ?Or What is the method to get the Change Order from Approved to Preliminary or AnalyzedEngineering>PDM>Change Management