Hi,

  When you deliver supply site customer order (normally called internal customer order), you can send dispatch advise. So, demand site can pick Incoming dispatch advise.

Here, you can only create for external suppliers.

regards,

Piyal

@XitThejaG

ORDER FLOW It is when a CO / shipment is delivered from the supply site to deliver the goods to the demand site.

The created shipment can be handled as usual: pick, pack and deliver.

Once the shipment is delivered the dispatch advice can be sent.

On the demand site the purchase order can now be received using Procurement\Receipt\Dispatch Advice\Incoming Dispatch Advice. 

This option is especially useful when using handling units which must be inherited from the supply site to the demand site. Also all tracing data is maintained (lot/batch, serial numbers). Another advantage is that you are able to receive the whole shipment at once.

When the dispatch advice is received the customer order on the demand site is automatically reserved. That order can now be picked, delivered and invoice accordingly

Hi

Dispatch advice can be sent when the Internal Customer Order is ‘Delivered’ and the Delivery note is created and printed. 

To manually proceed; in the ‘Print Delivery Note’ window, RMB on the line → Send Dispatch Advice.

Or use the shipment window when applicable as mentioned in previous comment. 

Or when setting up the Internal Customer; in Order tab → Message Defaults tab it can be set to send Dispatch advice automatically.

Thanks a lot @Piyal Perera @EnzoFerrari @Kithmini Gamage .