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13003 Topics

asked in Products (Manufacturing, Products, Engineering)

Hi,We have a problem when doing ECR object connection. please refer to the attached screen shot, which I captured in a demo environment. you can see full list of object category available there. but in our PROD, I can only see one object category which is ‘Engineering Part Revision’.Our PROD is upgraded from APP8 years ago.Does any one has a clue, this is due to settings or permission issue? Thank you.Ron

1844

4 years ago

athobieSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM : 1/ Part in a Van, released as a product, 2/ part need without shipping is it possible ?

Hi,1/ When a Tech has a part (Part from my stock) in a VAN (because before a transfer was made from his office to his VAN) and then you will use this part in a task. a/ What is required to declare this part as Installed in the customer site ? in this case, in our process the part used is declared billable : could we change that ? b/ What is the best design/transaction in this case in FSM to transfer the part from the Office to the VAN ? Possible Settings to be confirmed : - Part set as “part to product” - c/ Line code “Billable” with Install and part to product checked or create another line in the table and leave Billable as design.2/ is it possible to manage a part need without shipping ? if yes : how ?for example : a part need comes from automatically with a task template. So you have a part need on the task. But you will use a part in the Van of the tech, that is to say No shipping is required because the tech has the part required. what is the best way (actions) to manage this pa

1585

4 years ago

HayleyGDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Is Apps 8 OLE DB Compliant?

Hi,Does anyone know if Apps 8 is OLE DB compliant? There's an API within another programme we used which is a standardised MicroSoft OLE DB API. We would like to know if its possible to link to IFS via that API?Any assistance would be greatly appreciated.Many thanksHayley

791

4 years ago

RutJWhalenSuperhero (Partner)

asked in Insights (Business Reporter and Analysis Models, EOI)

IFS Business Reporter Execution Server

BR reports that have worked previously are erroring stating an error in design. Having been advised that no changes have been made to the reports. It was decided to restarted the BR Execution Server as NO BR reports have been processed since the 3rd June. On clicking Stop the service does not stop and the following error appeared in the Log: An error occurred while trying to stop BR Execution Server. Reported error is. The service cannot accept control messages at this time. How can I stop and restart the service? The log files appear to go back to the 06/06/2021 and there are a few reports flagged as errored. Any prompts much appreciated.

2764

4 years ago

Burt84Sidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Document Revision Lot Batch connection

Hello, does anyone know if you can create a document revision on a batch record and have it ‘follow’ that batch. For example, if i was to attach a certificate to a certain part in the Inventory Part In stock screen I would like to be able to view that certificate from the Material Transaction History on the Shop order.

1423

4 years ago

LundahlOskarSidekick (Customer)

asked in Finance (Financials)

Find arrivals of inventory parts with cost = 0

Hi, We are using standard cost and cost set 5 for purchased parts.We seem to have arrivals where we did not have the cost calculated. It is zero. Can I find all PO-arrivals where the inventory part cost was zero? Note that the Purchase part might have a price, so the PO have a price but the cost on the inventory part is zero.

1652

4 years ago

Thomas WidmoserSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Person calendar exceptions & is available checkbox

Dear all, If a person got a person calendar exception assigned for a dedicated time period, it is not possible to schedule a task for that time horizon → error/warning message:Using the “Is available” checkbox in the person calendar exception gives the possibility to schedule a task nevertheless.I was expecting to configure this behavior via app params or via business rules. Meaning that we can decide that even without the checkbox “is available” we could schedule tasks. But this seems not to be possible via simple baseline settings.Question:Is this a standard baseline behavior that only via “is available” checkbox in the exception tasks can be scheduled for that time period or am I mistaken and this can be configured in app params or via a business rule (or somewhere else)? The preferred solution for us would be to define only a warning message e.g.“overlapping existing exception! do you want to proceed?”which can be confirmed via yes or canceled via no. regards,Thomas

1553

4 years ago

BLLKaterinaOSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Employee used in several companies to approve holiday

Hi all, I have been given a task to work out how we can make our Chairman to be able to approve the holiday requests in IFS 9 for other MD’s from Multiple companies. We have 10 different companies where specific MD’s looking after them, however if one of those MD’s needs their holidays approved, they are currently sending an email to our chairman as sadly our chairman is currently set up as part of only one Company. Is there any way how could I make him part of all companies, without messing up all HR and employee records (duplications)? I was hoping that it will be as simple as set him somehow up in Graphical Organization structure and set the position to report for example Head of department reports to Head of organization and he/she report to Chairman. Thank you so much for your ideas and help. Thank youKate

2484

4 years ago

IccMariaRSidekick (Partner)

asked in Assets (Asset Management)

Service Quotation and Component Repair Order

I’m trying to generate a Service Quotation for a Work order created from a Component Repair Order (APPS10) and I’m not able to do that, menu option is greyed. Is it possible? IS there any specific configuration that allows it? Thanks in advance!

3054

4 years ago

ZTC ZTC JGOTAHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Where could I see how much '$' each Coordinator are allow to authorize per Purchase Order?

I am wondering where could I see in IFS how much '$' each Coordinator are allow to authorize per Purchase Order?

762

4 years ago

Thilan LasithaHero (Employee)

asked in Products (Manufacturing, Products, Engineering)

CO deleting is possible even existing dependencies with approvals

Test Steps:Go to Engineering > PDM > Change management > Change OrderSearch for any CO with Pending Approvals (In attachment tab you can see approval process: Attachment below). To check Further Go to Engineering > PDM > ApprovalsAnd search for not approved line using search conditions ( CO & Group ID: Attachment below). Now Go to previous CO window and try to delete the CO with pending approvals, it is possible even with pending dependencies. This behavior is not acceptable. In my opinion system should show an error message that CO cant be deleted because dependencies are existing on the CO.I tried on TQA but there is a proper popup message to that scenario and operation been cancelled.No customizations involved and the code base are same noticed that after investigating.Symptom: I have debugged the process and identified OBJ_CONN_DELETE getting False.Appreciate if any suggestions to overcome the issue.

2032

4 years ago

zironghuSidekick

asked in Products (Manufacturing, Products, Engineering)

Shop Order Process Type - Days Before Start Date

Hi,Here comes the scenario we think might not be able to be addressed by APP10. we need to borrow your minds.We have very limited shop floor stock, hence we would like the materials picked as per operation start date, e.g. 3 days before operation start date. unfortunately, this is not feasible in the schedule job ‘Create pick list for shop orders’.then, we are thinking of the prior step of picking, reservation. we would like to use ‘Shop Order Auto Process Type’, Process Event ‘Reserve Shop Order’.so, question here, ‘Days Before Start Date’, this date is shop order start date or operation start date?It looks to me it is a shop order start date, if that is the case, the reservation is going to performed on the whole shop order INSTEAD of operation material only. any suggestions? work around ways?Thank you.Ron

3032

4 years ago

rakpadmaSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Aurena 3) Provision of Copying Custom Page setups from one environment to another (similar to Application Package)

I have spent lot's of time creating the custom page and configuring all the RMB options etc. I wish to know if I can export the pages (Similar to application package in IEE). I have seen on PROJECTION COnfiguration an option to ADD to PACKAGE . Wish to know if all the work done on the custom page like lists/command groups RMB options etc all will be added to the package or not. Please guide me on this. We wish to deploy the application package on another environment

1194

4 years ago

dkjensenDo Gooder (Customer)

asked in Finance (Financials)

prevent duplication of effort

Does anyone know of a way to prevent multiple users from working on the same posting proposal?

782

4 years ago

CedKanchMDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

unable to change user PW

ifsapp/ or ifssys user can not alter user passwords due to below error. What could be the cause. all user management privileges were already been granted. ---------------------------Error - IFS Applications---------------------------IFS Application Owner must have System privilege "ALTER USER" to execute this method.---------------------------[OK] ---------------------------

1854

4 years ago

First EmployeeSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Automatic receive

Hi, can we in IFS do an automated receive of a shop order, connected with a timer for example? Situation: We have one production line (A), which in some cases can be connected to another production line (B). Each machine has his own shop order, and produces his own products. The output of machine A, is the input of machine B (in some cases)If the machines are connected, it would be convenient to to ‘auto receive’ the products from machine A, so we can backflush them with machine B. Best regards

2113

4 years ago

tjhendrikseDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Connect - Connector Reader - New File Reader

I want to create a new FILE_READER in IFS Connect, Connector Readers. I would like the “IN_DIRECTORY” to be on a different server than the application server. What is the proper syntax for the path and what permissions need to be added to the new “IN” folder?

8652

4 years ago

emilyk8rDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Purchase Order Freeze

I see there is an option to Confirm,Cancel or Freeze a PO. What does Freeze do?

5612

4 years ago

VPPEKANATHISidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Applications 10 - Lobbies

Hi, We would like to know whether IFS Lobby Design features comes as a part of IFS Foundation 1 Product when upgrading from IFS 8 to IFS 10 or do we have to purchase it separately ?Any commentswould be greatly appreciated. Thanks,Thilochana.

2002

4 years ago

Venkat04Sidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Procurement module - Charges in PO

1211

4 years ago

MiraliSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Purchasing Fixed Asset and keeping in warehouse

Hi Experts, One of our clients purchase Fixed Assets and store it in warehouse. Then it is issued on Material Requisition to relevant department.How to cater this requirement in IFS Applications 10. Regards

32510

4 years ago

kwcSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Assembly xxx.dll not found

Hi,We have users who have got these types of error messages in the application.What is the cause of this? Is it because of permission sets?Thanks in advance!

20352

4 years ago

Chris_PerkinsHero (Customer)

asked in Alliance

How to retain unused parts delivered direct to a customer

When we add materials to a Service Order and create a PR to order them, we have two options for the “Delivery To”: Warehouse or Customer Delivery to Warehouse is good if we know which Van or warehouse to use and Customer is good if we are selling the parts directly to the customer but we have a hybrid situation which is common for us, to ship the parts directly to the Customer Site (not sold to them yet), to be picked up by the SA when they arrive. Delivery to Customer is ideal for this situation because we don’t always know which SA will make the visit, so whoever arrives there can then confirm the drop-ship and collect the parts and use them on the visit BUT the problem is that any parts that are not used in the call still belong to us, not the customer, so we want unused parts to remain in the SA van stock. What happens though is that as soon as the Service Order is removed from Mobile, the parts also get removed so we lose control of them. They belong to us but are not in any of

1255

4 years ago

dsjUltimate Hero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Using SQL expressions in Aurena page advance search

Hi All, We can use SQL expressions in IFS EE advanced option Seems this type of search expression is invalid in Aurena and it doesn’t like the SQL part. Is there a way to use SQL expressions in Aurena queries?

7376

4 years ago

MatthewSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Terminate Employee Valid Former Employee Group

Trying to terminate an employee in Apps9, we have made no system changes but getting the below message. From debug it seems to be from the Former Employee Group - but there is no valid to date on the group. Any thoughts.

34912

4 years ago

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