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Hi, we have had a couple of users that have reported that Astea stopped working for them, possibly after recent updates but then that they cannot install Astea again with MS Edge.  As a workaround they finally installed it using Firefox.  Is this a known issue and is there something that needs to be set in MS Edge to be able to use it?  We have plenty of users that are using Edge without problems but I am worried that we might see more of these issues soon.

HI,     I have created a report which takes an RequestId as Input and Generates the report,It all works well when we run it from the report screen by providing a requestId,but when the same report is configured in the Request screen via report set it gives a 140 Page doc with the same report being repeated over an over again.Any idea why this might be happening,it is giving 140 copies on all requests,Is there any specific mapping needed to run it from the request screen

Hi, I would like to know if there exists History logging for Customer Credit info in IFS 9. We have some customers where credit has been breached and the only way to breach a credit limit is if the credit limit amount or dates are modified. 

Why does IFS make a request for an Agreement instead of a request for order when you perform this action from the Project quotation list? Is this something you can setup?I would like to make a request for order quotation instead of an agreement quotation for a part.

how to set pre-posting possible or mandatory for a specific code part or for all on a specific object like PR, PO, CO, PO receipt  SO  on the header or on the lines depending on the object

Hi, I notice on support for Windows it states “Already supported versions will remain supported until IFS Applications Core releases reaches R&D support end date, “Does this mean that 21H1 is currently supported for Apps 9 - if so when would R&D stop supporting Apps 9 for Windows releases. Many thanks, Matt

Hi,Can anyone tell me what are the steps i should follow to apply a sales promotion deal to a customer order?[i am trying to do this in apps-9]Regards-Nahin

Please refer the test flow below ;• Created Project-Team AA with only one person BX• Project Access is on and XX is the Manger for project and subproject• To give a team read access to project documents team AA is added• BX opens the Project and has only access to subproject “A”, fine!• XX intention was to grant BX reading rights to the documents attached to this subproject.• But now... BX can give himself the write permissions.... or even Admin Access?!Any ideas on this behavior?

In connecting a sales contract to a project, Add Project Activities to Contract Line Item functionality, one prerequisite is that Only activities that have not already been connected to a line item within that contract can be addedIs there a specific reason for this? Can’t it be done the same way that more than one activities can be connected to an item by giving each a weight? TIA

We have just upgraded to App10 and just started testing Demand Server. One test instance has already been installed on one of our servers.Now the users would like to install another one to a different database/instance. The server name is already used as ‘Forecast Server’ for the first instance and port 5010 is also taken.  So can the second Demand be installed on the same machine?ThanksWen

Does anyone know of a good way to print/save drawings attached to a Structure within IFS? We need to print/save all the drawings at the different levels of the structure. Right now it is done one by one.  Thoughts? 

Hi,  Hope this message finds you well. We have a supplier with WHT set up to  be withheld at the payment (as image below), the Tax Code is also set up to withheld at payment. We need that the accounting and voucher to takes place only at payment moment. However, when we try to make a Manual Supplier Invoice, it automatically turns into PartlyPaidPosted and generate a voucher, as below:  Any thoughts? Thanks in advance

It is possible to do direct upgrade from IFS7.5 to IFS10. If the answer is no, what is the recommended path…..like IFS7.5 to ISF8 and then from IFS8 to IFS10 etc.

Reading in IFS Help about order types, I came across this:  “A default order type defined per site-customer combination has the highest priority, default order type on site has the next priority and default order type on customer has the least priority. “ Can someone tell me what a “site-customer combination” is?I know how to set defaults by customer and by site, but not “customer-site” combined.

I get the error message in the attachment when I click ”OK” on Customer Statement of Account. My question is does this mean that the print job will not execute at all or does it mean it will execute after the job that is in the queue before it has executed? Thank you.

Hello Community need help again, I am running Apps 10 (sandbox). Demand planning server is connected to Demand client, I have set of parts in Flow, but I don't see any historical data (demand) for the selected part in client. My Aggregation type only allows me to delete forecast data.     

Hello, I’m trying to upload a Bank Statement, using the following template:  However, when I try to finish the process, there’s a error message:  As decimal I’m using dot “.” and the columns are from the template. Any thoughts? Thanks

I am in the process of setting up Positive Pay as a Batch Process file out of IFS, using the standard External File Type ExtPosPayCheck. We have multiple companies in our IFS instance that we pay from.  I would like to generate a single file to send to the bank since all of the accounts are with one bank, but I’m not seeing that there is a way to do this - am I missing something, or is it correct to say that I will need to schedule a batch process for each company individually?Thanks, Cynthia

Is there any document someone can help me with to set up basic data and get started on Fixed Asset Module. something like IFS Fixed Assets for Dummies.  for IFS10-UPD9.​​​​​​​

Business Scenario: If an employee is allocated to the project resources with an incorrect resource ID, the user is required to delete the entire line and add a new line with the correct resource ID for the same employee. Previous application versions have LOV functionality enabled to select the correct ‘Resource ID’, but this functionality is disabled in IFS APP10.Refer below example; Navigate to ‘Employee Allocation’ in Project Navigator. Add an employee (who is connected to multiple Resource IDs) under employee allocation.After saving this record, the LOV function to change the ‘Resource ID’ is disabled.  This functionality is available in previous versions of IFS Applications. Are there any possibilities to enable this LOV functionality or is there any specific reason to remove this functionality in IFS APP10? 

Do anyone know if the Map view on FSM can be extended to show not just one day but e.g. a week

Dear community, I am processing an invoice and i have a 0.02c balance due to rounding, is there a setting in the system that will automatically allocate this to a rounding account? Having to add a manual line in the Manual Supplier Invoice screen seems time consuming. IFS9 Up15 - Not using Supplier Invoice Workflow. Thanks , 

Do User Roles and Permissions Set Change from APPS10 to Apps10 Aurena?  Does the move from Apps10 to Apps10 Aurena require changing the User Roles and Permissions Sets that were already established in Apps10 Release 2?

Hi,  How would it be possible that the status of the work order will be Cancelled if the work tasks status is cancelled? Thanks in advance

Hi, I am trying to find a way for splitting a repair shop order generated for a repair line but I am not able to do it. Also, it would be an alternative solution to manual peg a repair shop order to a CRO Repair line but i can't do it either. Could you help me, please? Any suggestion?Thanks in advance!