Hi @ALHAGMO,

Can you try resetting user profile settings and any cache refresh also. Log back in and check.

Does not seems like a permission issue but rather a layout issue.

Regards

Susith

Hi Susith,

you a rigth, after resetting all profile settings (personal and base) I can see the data again. 

Thank you for this hint!

In testsystem and for myself as technician this is possible, but it would be great to find a more detailled approach ;-)

Regards Martina

Hi @ALHAGMO ,

In the select statement to populate data below where condition was noted.

FROM   customer_order_charge_tab
WHERE  EXISTS (SELECT 1 FROM user_allowed_site_pub WHERE customer_order_charge_tab.contract = site)
AND    order_no IN (SELECT * FROM customer_order_usg)

I doubt whether your order no is not there in the view - customer_order_usg

VIEW - customer_order_usg has below logic in the WHERE condition. As I can see this condition is related to CRM

 (EXISTS (SELECT 1 FROM DUAL WHERE Enterp_Rm_Acc_API.Skip_Security('CUSTOMER'       ) = 'TRUE') OR customer_no  IN (SELECT * FROM rm_acc_customer))
  AND  (EXISTS (SELECT 1 FROM DUAL WHERE Enterp_Rm_Acc_API.Skip_Security('CUSTOMER_ORDER' ) = 'TRUE') OR order_no     IN (SELECT * FROM Rm_Acc_Customer_Order))
WITH   READ ONLY;

@Susith Setunga  Do you know any setting related to this

Hi @ALHAGMO,

It seems you have quite a lot of custom objects created on this page, so probably this might have caused the layout inconsistency. I dont think this will be a recurring issue once sorted.

Also try  below option as well

Regards

Susith

We ended up exporting the settings for the User/Windows/Features/tbwCustomerOrderCharge from a user which had a correct pane and imported it to the users which did not see the data rows.