Hi, 

You should long a call center case. The question would be how was that invoice created, it’s very strange that an invoice would have no curr_amount.   Was this somehow migrated?   

What type of invoice and how was it created?   Just sounds very strange.  But I’m a consultant and don’t see these types of issues. 

Best regards, 

Thomas

Hi Thomas,

Thanks for your reply,

This invoice was created through Customer order and Order type is rental process 

Help me Plz.

Hi, 

As a user, you may be able to edit certain values on the PR invoice.  

Ideally this would be in TEST and  you can test in TEST. 

I was able to log into an apps 8 environment and it looks like you can edit some data for example the price and other.  The idea is to try to get IFS to calculate the value. 

Try editing the price add .01, save, then change the price back to the original value and save.  Refresh the record after save. 

You would do this in the Customer Invoice screen - found in the sales folder. 

Best regards, 

Thomas

Hi Thomas,

You are brilliant Thanks for your support my issue got resolved.

Regards,

Nagarjuna