Hello,

It seems that you posted your question in the  wrong group. The screenshots does not look like Alliance screens. Sorry about that.

@Mark Segal Thanks Mark, do you know how could I change the group ? 

@ZTC ZTC JGOTA 

You can try to search on the main page https://community.ifs.com/ to find similar posts

or try to find the correct group on https://community.ifs.com/groups. And, I think, you have to post it again. Not sure if you can just change the group for the post.

Probably @KristenGastaldo can help move the topic from the group to the following product area. 

https://community.ifs.com/framework-experience-infrastructure-cloud-integration-dev-tools-50

Hi @ZTC ZTC JGOTA,

The way you have specified Application Server Task and the Task Schedule appears to be correct. Since you have specified a recurring schedule(daily at 7 AM), waiting state is also correct for the Application Server Task.

Please search for “Explore Application Messages” in the navigator and expand the “OUT1” queue and see if there are application messages for your quick reports are there. Relevant application messages would have the subject “Excel Report Ready”. Ideally, they should be in Finished state if the quick report was successfully delivered. You can go inside the application message and see if there are any errors.

Most probably the issue could be emails are not working properly in your environment, considering that the background job also ends in Ready state. To check whether emails are working...

• Go to “Routing Addresses” window.
• Find “Example: Mail To Someone” and go inside.
• Give your correct email address and save(remove if there are any transformers).
• RMB and select “Test”.

If emails are not working, you can check the mail sender configuration from “Setup IFS Connect” window.

Hope this helps!

Hi @ZTC ZTC JGOTA,
I have moved this to an appropriate forum.
Best Regards,
Yasas 

 @ZTC ZTC JGOTA 

The application server task and that application message to stay in waiting is correct because you chose schedule as daily - it won’t finish and expect to run everyday. So in waiting state. 

There must be another application message created to send the email. It must be finished to get you the expected email. See if it has failed for some reason? Most probably it must be there in notifications or out queue. 

Thanks for your email.

You are right the Mail_Sender was incorrect. It was sending all the emails to Junk without any attachment.