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Email is not sent

  • June 13, 2022
  • 6 replies
  • 701 views
L
Sidekick (Partner)
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Hi All,

 

Is anyone know what is this error?Can anyone help me to solve this one

Error:

Fatal error while sending data... 
Caused by: javax.mail.AuthenticationFailedException: 535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8  https://support.google.com/mail/?p=BadCredentials t2-20020a056512208200b00477cae4880fsm918276lfr.260 - gsmtp
 

Thanks

Saradha

Best answer by MitDenukN

Hi @LevSupunS ,

I think you need to check Mail Sender details in Setup IFS connect window.

Check whether you have given correct authentication details.

 

6 replies

M
Hero (Partner)
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  • MitDenukN
  • 282 replies
  • Answer
  • June 13, 2022

Hi @LevSupunS ,

I think you need to check Mail Sender details in Setup IFS connect window.

Check whether you have given correct authentication details.

 

L
Sidekick (Partner)
Forum|alt.badge.img+8
  • LevSupunS
  • Author
  • Sidekick (Partner)
  • 43 replies
  • June 14, 2022

Hi ,

 

I checked it but all seems to be okay .Is there any other reasons to it happend? 

Thanks

Saradha

M
Hero (Partner)
Forum|alt.badge.img+15
  • MitDenukN
  • 282 replies
  • June 14, 2022

Hi @LevSupunS , Dis you try to login to the email client using given username and password?

L
Sidekick (Partner)
Forum|alt.badge.img+8
  • LevSupunS
  • Author
  • Sidekick (Partner)
  • 43 replies
  • June 15, 2022

Hi @MitDenukN ,

 

I tried it and its working fine

 

Regards

Saradha

H
Hero (Customer)
Forum|alt.badge.img+9
  • Hypervox
  • Hero (Customer)
  • 78 replies
  • June 15, 2022

Do you have MFA enabled on your outlook account?  if so you may need to refer to the instructions here

dsj
Ultimate Hero (Partner)
Forum|alt.badge.img+22
  • dsj
  • Ultimate Hero (Partner)
  • 905 replies
  • June 16, 2022

Hi @LevSupunS 

Check the Application message address line to ensure what’s the sender it’s using. Bit wired you are getting a google support link for a O365 mail sender, maybe this uses another mail sender connected to a google account?

 

Cheers!

Damith

DSJ - https://dsj23.me


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