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Email is not sent

  • 13 June 2022
  • 6 replies
  • 474 views
L
Rank
Badge +8

Hi All,

 

Is anyone know what is this error?Can anyone help me to solve this one

Error:

Fatal error while sending data... 
Caused by: javax.mail.AuthenticationFailedException: 535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8  https://support.google.com/mail/?p=BadCredentials t2-20020a056512208200b00477cae4880fsm918276lfr.260 - gsmtp
 

Thanks

Saradha

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Best answer by MitDenukN 13 June 2022, 23:29

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6 replies

M
Rank
Badge +14

Hi @LevSupunS ,

I think you need to check Mail Sender details in Setup IFS connect window.

Check whether you have given correct authentication details.

 

L
Rank
Badge +8

Hi ,

 

I checked it but all seems to be okay .Is there any other reasons to it happend? 

Thanks

Saradha

M
Rank
Badge +14

Hi @LevSupunS , Dis you try to login to the email client using given username and password?

L
Rank
Badge +8

Hi @MitDenukN ,

 

I tried it and its working fine

 

Regards

Saradha

H
Rank
Userlevel 3
Badge +8

Do you have MFA enabled on your outlook account?  if so you may need to refer to the instructions here

dsj
Rank
Userlevel 7
Badge +20

Hi @LevSupunS 

Check the Application message address line to ensure what’s the sender it’s using. Bit wired you are getting a google support link for a O365 mail sender, maybe this uses another mail sender connected to a google account?

 

Cheers!

Damith

DSJ - https://dsj23.me

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