Solved

We have customized the work task screen on base profiles. It was a new screen for our users in IFS 10 so we didn’t think we had to clear their personal nodes. In the base profile everything is clean looking. In the user profile everything is “smooshed”. I can get screenshots from the users - but it is not everyone either in a base profile. Just some of the users. In our test environment we saw it and then when I refreshed the base profile and logged in as some users it seemed fine. So I updated the base profile when we moved into production but it is still plaguing some users. Is there any reason this could be happening? Any suggestions other than removing the nodes from all of the users personal profiles to update back to the base? Or any easy way to do that for many users in different profiles?

Hi,On the transaction Order Statuses, we have a status “Completed” for an order type Service OrderHow could we manually update an order to this status ?when a service order is on status Resolved or Accepted by customer, how could we change the status manually from the service order transaction (or other)  to “Completed” What are the conditions/settings to update the status to “Completed” ? Thanks and Regardsanthony

In APP 10  VAT seems to be rounded down and not to the nearest value as in APPS9 sample : HT 329.43  VAT 20% → vat =65.886 and it ‘s rounded to 65.88 and not 65.89 how can we customize this ?

I’m making a custom field to display serial number in Work Task by pulling it from Equipment_Object using the Equipment_Object_API.Get_Serial_No. Though when I go to approve it it displays the below error. The two parameters I have in the expression are the corresponding ones in the JT_Task_UIV view. 

Hi All is there a way to edit Base Profile in Aurena. One of our customers want to save searches for Aurena in Base Profile but not sure how to do that. One way is to save it in Personal profile of user and then copy it to Base Profile but is there a way to do it directly in Base Profiles like we do it for Enterprise Explorer.

I’ve created a Dimension in IFS Apps 10. I’ve then used Custom Dimension Connections to connect the Dimension to the Appropriate Information Source. I can see the Dimension in IFS Business Reporter and add it to my report. When I run the report I get the following error. If I remove the field and re-run the report it runs fine. How do I find that specific item and set the appropriate permissions to it?  

Hi,Does someone has a sample CAMT053 and and CAMT054 file that can be used for testing purpose?ThanksGayan

IFS Community,We just went live in November. Does anyone use any tools to share tips, tricks etc to their internal IFS teams?  If so, I would love to know some ideas how we can use the IFS system to do so.  Thank you, Michelle

I am trying to add a custom field to the page Handling Units in Stock, however the entity for the page, HandlingUnitInStock, does not show up in Entity Configuration.  Does anyone know how to resolve this issue.  TIA

Hi, I have an issue in IFS CLOUD 22R2. In Human Capital Management/HCM Services/Employee Management/Employee File, when we select the Compensation we get a Server Error. When we checked the detail below error was displayed: Url:<customer_utl>/main/ifsapplications/projection/v1/PersonnelFileCompensationHandling.svc/CompanyPersonSet(CompanyId='XXX',EmpNo='XXX')/EmpSalaryInfoSet?$filter=(ValidTo%20ge%202022-09-14%20and%20ValidFrom%20le%202022-09-14)&$orderby=ValidFrom%20desc&$select=PayrollVendor,PropertyCodeWageClass,PropertyCodeWageCodes,CompanyId,Objgrants,EmpNo,ValidTo,AmountperPayPeriod,Amount,SalaryPeriod,FullTimeAmount,CurrencyCode,PayFrequency,ValidFrom,WageClass,WageCode,BasicSalary,PayType,PayTypePeriod,PlannedAmount,TransferToPayroll,NoWageClassLovValidations,LastUpdated,Notes,Objstate,PayrollVendorExist,SalaryReasonId,Cf_Planned_Pct_Of_Base,Cf_Base_To_Commission_Ratio,luname,keyref&$expand=CurrencyCodeRef($select=Description,luname,keyref),PayTypeRef($select=

Hi I have read this, but have a slightly different problemUndo Delivery of Customer Order Line with Supply Code of Service OrderI have a WO with a Connected Customer Order on the CO information tab and the order type Normal OrderIf I create a Invoice PreviewAnd approve it the lines are added to the existing Customer order The lines are added in status Released but my problem occurs when the lines have been delivered/ invoiced.So If I then want to revoke approval (which I need to do to create credit lines) on the Invoice PreviewI get this error in the background.If the customer order lines where invoiced the same error would occur but would be “The operation "SetCancelled" is not allowed for Customer Order Line objects in state "Invoiced".      And if I try to undo the delivery I get this error Does anyone know of a way to get around this?

I am trying to use the Data Migration Manager tool to load our HR data. I used the template as an example and I am currently trying to load the COMPANY_PERSON Target Table. COMPANY_PERSON has a reference to COMPANY_EMP. I tried loading a couple of records through COMPANY_EMP, but when I did that, COMPANY_PERSON returned the message from the Deployment Container that the Employee already exists. For the next attempt, I disabled the reference to COMPANY_EMP and tried to load the COMPANY_PERSON record directly. Now I am receiving the following error:Method NEW failed : ORA-20105: AccessAttribute.NO_ACC_TO_PERS_MOD: Insufficient access rights. You cannot modify Pers data for the person 2390.I did not make any modifications to the NAME or FREE_FIELD(s), and only added the data for the required fields like Internal Display Name. Any idea why I am now seeing this error when I can create the PERS data using PERSON_INFO and the 2 PERSON_INFO address tables?

Hi,Customer is having some issues with SSO logins due to that AzureAD set up is not correct at least as per our cloud teams investigation.As  seen below, username and sign in identifier domains are different for some users and cannot login.Is there a guideline document that we can provide for customer to follow during set up? Best Regards,Wasana

I Need a Quick Report for Paid Supplier Invoices that shows Paid status and the date it was paid? I’m using INVOICE_LEDGER_ITEM_SU_QRY as my base view but it does not show “Date Paid”. Is the an API method to Get the paid date or is there another view I should be using? Thank you,

Hello,I have a problem: I have two outside operations in my shop order. I split each operation into two. Then, I received the first three lines ( I processed the first three purchase orders) and the lines closed.By mistake, I reopened the three lines from the "Report Shop Order Operation" screen. The three rows changed to "Partially reported" status and since then I can't close them. I tried to reopen the orders and close them again and it did not work. I have searched everywhere but with no result. The problem is that I can't receive the fourth line , I have an error message that says the first two lines are not closed. Thank you  

We’re getting this error when trying invoice a customer order. It only occurs for this customer. We are able and have been invoicing in USD for all of our other customers and their orders from our company 01. We even cancelled the original customer order, input a new order and tried to invoice the new order. We got the same error.  Any idea what is triggering this or how to solve it? 

Hi, Does anyone know if it is possible to add more parents values in Business reporter to Enter Parameter Values. As you can see in my example now. If I want to choose department value, I need first choose parent value company. Based on choose parent value (Company) I get data for departments, but I would like to add one more parent parameter. But I am not confident how to do it.  

I have performed Group Consolidation a couple of times in App10 and was going to do the same in IFS Cloud.I have imported the reported balances, then I need to approve these as I have the following status i Journals Analysis.In App10, I then go to Reporting Status, choose the line and approve the reporting journals in the “Reporting Status per Reporting Entity” as below: I do not find the same in IFS Cloud: Has anyone encountered this and knows what I should do?

HiIs it possible in a way to move an ORG code between structures?We found cut/paste but that only works within the same structure.We tried terminating them in one Structure and recreating them in another, but its not allowed due to same name.ThanksDominik

I’m creating new topic since existing solutions did not work for us.We have newly upgraded IFS Cloud 22R1 SU2 and some users gets Error: "No access; Your system administrator has not granted permission to complete that action"directly after login. If they press OK it seems to work fine.After some investigation, we found out that errors disappear if we grant “FULL” permission set to user and it will not show again even if we remove “FULL” permission set from the user until the user clear browser cache (!?). Any idea?  

Hi, we have received the below question from one of our customers. “In the cloud environment, I have to use a Service Account when I query the oracle database (IFSINFO).  When I try and query the COMPANY_PERSON view (or any other HCM View), I do not receive any data back, although I know that the system has data in it.  I assume that this has to do with HCM Access Setup.  I have a role defined, but since IFSINFO is setup as a Service Account, it doesn't have an underlying person record that I can associate with an Access Group.  What needs to be done to enable the Service Account to see records in the database for HCM related views and tables?  I see that I can change it to an End User, but I didn't want to change that in case it breaks something else in the configuration that allows for data access to the Oracle database.  Please advise.” Please guide on how this can be achieved. 

Looking to adjust the manufacturing lead times manually in IFS. Inventory part planning parameters doesn’t have the field and the manufacturing tap will not allow manual entry. Has anyone updated the manufacturing lead-times manually for planning purpose? 

Hi, Does anyone know what the task (job) “Complete DP Data Refresh” functionally does and if it is an essential task to routinely schedule for a live running demand planner client? I have a demand planner manual that details the available demand planner tasks however it does not disclose the specific actual actions that are carried out by “Complete DP Data Refresh” task and the impacts/changes they have on the client. Thanks

In Aurena - on a web browser, if I’m looking at the Business Opportunity details - the search header is present but when I refresh the page, the search header disappears. Is this a bug?Search header after I have searched up a Business Opportunity (it exists while looking at the Business Opportunity details):Search header after I have refreshed the page (disappears): 

Hello to all,Is it possible to configure a where clause in a migration task for Excel Add-in on IFS Cloud?The goal is not to retrieve all records by clicking on the "Load Data" button on Excel.Thanks in advance!