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I can't close an outside operation that has been manually reopened even though the entire quantity is completed

  • October 4, 2022
  • 2 replies
  • 160 views

K4uLinalM
Sidekick (Partner)
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Hello,

I have a problem: I have two outside operations in my shop order. I split each operation into two. Then, I received the first three lines ( I processed the first three purchase orders) and the lines closed.

By mistake, I reopened the three lines from the "Report Shop Order Operation" screen. The three rows changed to "Partially reported" status and since then I can't close them. I tried to reopen the orders and close them again and it did not work. I have searched everywhere but with no result. The problem is that I can't receive the fourth line , I have an error message that says the first two lines are not closed.

 

Thank you 

 

Best answer by Björn Hultgren

Try searching for this operation in shop floor workbench (you can just enter the Operation ID in the Barcode field) and use the Close option from there. 

2 replies

Björn Hultgren
Hero (Employee)
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  • Hero (Employee)
  • 1061 replies
  • Answer
  • October 4, 2022

Try searching for this operation in shop floor workbench (you can just enter the Operation ID in the Barcode field) and use the Close option from there. 


K4uLinalM
Sidekick (Partner)
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  • Author
  • Sidekick (Partner)
  • 29 replies
  • October 4, 2022

@Björn Hultgren It worked, thank you very much :)