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Hi all,For a customer in IFS9 we are looking for a solution for sales representatives.Currently there are not user in IFS, but they need some information while on the road to customers. They can find this information from Sharepoint, where a lot of documents are stored. This customer want to store these documents in IFS (not in Sharepoint anymore), so they are looking for a solution for them to find these documents. My first idea was to install CRM Companion, but I am not sure if they can manage from there. The solution is still under design, so not sure where we are going to connect the document to (sales Quotation, Customer Order, Work Order, Customer, etc.). They are not using CRM as a solution in IFS, they only want to find these documents in an easy way.So, any documentation of this app will help (in IFS9)Thanks I advance,Robert

Hi All,  Is it possible to put a custom button at the bottom of a mobile screen? I’m now creating spacebreaks by using a Long Text field in between

Hi, I would like to disable the date fields as shown but I do not see the Create Receipt dialog box in the page designer. Any ideas?  

I have a Migration Job that uses the Excel Add-In and some of the custom fields are linked to views/tables, so I understand that the “_DB” value will be that of the OBJKEY/ROWKEY.  What I don’t understand is why I am receiving an integrity constraint error for NULL entries of the “_DB” columns.  one of my errors: “integrity constraint (IFSAPP.BUSINESS_OPPORTUNITY5_CRK) violated - parent key not found”how can one prevent this for NULL values for non-mandatory custom fields? Sincerely,Vince K.

Dear Team, One of the employees couldn't see the available absence types from the LOV when trying to create the absence request from my absence calendar. Absence configuration is done inline. Any other place to make the connection available?Thank you in advance. 

We attempted to move a functional object from Site 1 to Site 2.However, after completing, it shows that the Object Site is still Site 1, but the Belongs To Site is Site 2.The PM’s stayed in Site 1.How do you move a piece of equipment so it also moves the Object Site?

Hi When adding in back-office an attachment in a checklist, which name is longer than 30 char, we have the following error message :  When an attchment is added from mobility, no error because it seems that the classification field is not fulfilled.Is there a way to prevent this error in BO ? How can we let this classification field empty ? Thank youLaurenceAlliance V15.1.0.12

Hi we have implemented on one customer SSO with azure open ID and V15.4SU3, we encounter the following issue :when we use the astea brower and we setup the SSO profile then we have the azure authentificaiton screen but after the system open the webemployee portal THen the SSO seems also ot be activated on the mobileedge website as i have the same issue that the astea browser how too.on the web employee portal this is workling fine.Could you tell me if perhaps we have done someting wrong ? i would like also to avoid having SSO on mobileedge …thanks for your feedbackrgdsChristophe

Hi, Customer would like to move the “Exclude from mobile” slider in back-office, from the original tab (in French it’s Affecter / Dispatcher), to another one (Info .Service, the 1st one). Is it possible ?  We’re not able to do it with customizer. Thank you ALLIANCE V15.1.0.12

Dear Expert,Is it possible to do a PSO clone? Any instructions available.Appreciate for some inputs. Many Thanks,KM

We use Shop Floor Workbench in Apps 10 and we have users that will put in the Shop Order number which shows all operations on the shop order.  This will allow them to work on operations out of sequence.  If they use the Workcenter or any of the other filters it works fine.  We have the Selection as Executable.  Is there a way to prevent them from doing this without trying to build out events (if even possible)?  We need them to use the Shop Order to review Work Guidelines from previous operations and they state there are too many orders to scroll through.  

Hello everyonei’ve already read this topicBut my issue is bit different. Client want to have to 2 customized URL for each of their environments.ooI want to know if it’s possible. And if yes i suppose i have to raise case to IFS ? So what is the info I have to provide them in the ticket .Appreciate any guidance please.Thanks.

I remember there was some talk at one time about an analysis module for Maintenix.  Is there any recent information or documentation for it?

Hi,How can We view an image in our IFS application server? What should I write in the Custom Image URL field?Screenshot 1 Screenshot 2   Remote Desktop  

Hi,Does anyone know all the different methods of obtaining the output of demand planner forecast ? Is there a way to see it via a spreadsheet ?Note - this is Apps9 Demand PlannerRegardsYashodha

HiThere is an option in the Define Code string view to select Cost Center as logical Code Part.Can somebody explain the advantage and posibilities of using this functionality ?   

Hihow do you handle customer bankruptcy in IFS.When a customer files for bankruptcy I would like the system to:-provision the amount due-block the customer in the dunning system, so they don’t get dunned-exclude the customers from the customer age analysis etcas it can take year before the lawyer are finished with closing the bankruptcy case. Is there a function or a used process in IFS when customer bankruptcy happens.I know that there is a bad debt system but it doesn't seem to solve the issue or have I overlooked something. ThanksSøren

HiI am migrating into Sales Price List Part (SALES_PRICE_LIST_PART)Method List is set to New and Modify.Ran the migration job and all records were imported.When I re-run the Migration Job I get an error ORA-20112: SalesPriceListPart.EXIST2: The Sales Price List Part object already exists.Does anyone know why I get this error? teh record does exist so it should be doing an update now, not an insert!Cheers,Graham 

Hi, we have a product used in a lot of BOM’s (over 50 BOMs) that is becoming obsolete and will be replaced by a new product. What is the best way to replace this part in all of those BOMs with the new part number?If the answer is that it has to be done manually, what is the best way to find all the places that the old number is in use?ThanksChris

Hi Experts.There is a requirement from the customer that they need to track all the changes in many tables such as person, skill, task, resource and etc and they expect to include all the fields in those tables in the fsm audit.Could you please advice me is there any limitation that we can provide so that it will not be a performance issue?Thanks,Heshala.

Hello, How do you make another structure the default one? Is the only way marking is as “*”?How can we phase out the *Alternate? Thanks for any input,Alina

Hi Community, we are not able to unreserve the part because the error message says we cannot unreserve the part as it is picked and when trying to delete the picklist or to unissued the part in the picklist it says there is no part issued to get unissued. However, there is a part issued. Is there any way where we can unreserve are cancel the picklist?  Many thanks in advance 

Hi, on document revision form, it is possible to view document using a specific button. Which access rigths (projection) is necessary to have it ?If I add DOC_ADMINISTRATOR acces privilege, it works but it is “too much”. Best regards,Christophe

Hi All,This query is regarding the ‘Personal Portal’ of an IFSAPP 7.5 client.When I click on the ‘Personal Portal’ in the navigator, it gives me the below error. I tried to clear the web page pool cache as mentioned in the below community post.Clearing WEB page pool cacheBut as soon as I logged in as app owner, I’m getting the same error in the browser as well.Does anyone familiar with a similar issue, please?I really appreciate your valuable opinions/suggestions to solve this issue.Thank you in Advance!

We’ve activated the Arrival and Resolve Failure codes in service orders in v15.3.6Astea only pops up to fill in the code at resolve of the activity if the Arrive and/or Resolve time has been exceeded. This is mostly done by the field engineer when he resolves his order on mobile.But often the engineer does not knows what the reason of the failure is,He knows it only if he caused the failure himself (e.g.: car broke down, traffic jam, store closed,...)Although, the dispatcher often knows already a failure reason even before he dispatches the order to the engineer (e.g; parts needs to be ordered, no engineer available, customer is abscent,...)Is there a possibilty to pop up the demand to fill in the arrival or/and resolve failure code when the time has been exceeded at dispatching of the order ?Can this be configuraed in Astea  or does anyone has suggestions how to do it ?I’ve noticed that the failure code fields stay grayed out even when the time has been exceeded and are only available