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I am trying to refresh the test DB with up to date data  (SQL) with the a backup of the PROD DB, however when I restore the DB (either full or files and folders), and then try to connect with the client app it says it cannot find the DB. I am sure it is possible but I must be missing something simple. Any help would be greatly appreciated. 

In the Cloud we have a read log: Logging of reads, writes and deletes of document files. The log records can be found in the File Operation Log window under Basic Data. Event messages are also generated on reads, writes and deletions of document files such that event actions can be added to these events. An end-user can only see his own log records unless he has been granted the DOCMAN ADMINISTRATOR system privilege, when he can see every log record.A document is "read" when a user in some way was able get a copy of the document file to his PC. Examples of operations in the application where this happens are edit (check out), view and print. A document was "written" when a user checks in a document file, either new or modified. A document was deleted when a user removes a document file.Log records are by default saved in thirty (30) days, but this can be changed using the SYSCFG-Default Value SYSCFG_SOX_LOG_EXPIRE_DAYS. A batch job that deletes old records job is run once per day.My qu

Hello Community,I have configured the part used lookup in mobile to retrieve additional fields from PRODUCT and MODEL_STRUCTURE tables.The issue is that I cannot see all the fields I am trying to show in the UI,This is my query in mobile vs. SQL tool. Identical as far as I can seeI added a specific part id just to demo my issue The results2 fields are missing and NOT showing - product.product_id, product.external_system_id.  Any ideas?Cheers!

When and under what circumstances does IFSAPP user expire ? It have it expired under one environment, and it is the first time when we’re in this situation.  Many thanks,paul.

Anyone an idea why I don't see the following fields being filled with an amount?I've purchased this engineering part revision (EPR) multiple times. Received and moved the inventory in stock. PO has status Closed, so according to me handled ok. EPR Provide code is Buy.I didn't perform a transfer from the EPR to inventory part, so manually changed the revision on the inventory part to the active EPR revision id.Also after this change, no change on the purchase amounts in the EPR.I've done a couple of cost updates on the EPR. No results.Thanks in advance.

We are using V14.5 HF26 at the moment.We have found that sometimes users are accidentally creating Contract Templates when they select the wrong option when using Save As to copy a contract.  Instead of selecting Contract Quotation, they select Contract Template.All of the users are set with Security that allows them to access Contract Templates but not to create, edit or delete them but this seems to bypass that security and create them anyway.Is there any way to remove that option from the Contract Save As function, or stop it from working?ThanksChris

Hello, Recently part of our staff contacted our team asking for help with contact users telephone numbers. They told us that since the begining of the pandemic a lot of users are working from home and telephone numbers present in assyst are not up to date anymore. We tought of clearing the current data and make telephone number visible and mandatory in event logging forms. However, I could not find a bult-in mechanism to update contact user’s telephone number based after that person just logged a new event with a new value for their telephone number. Is there a bult-in mechanism to enable this or should I customize this? 

Windows Management Server: Win 10Middleware Server                      : Ubuntu 22.04 LTS Server edition in VirtualBox VMDatabase                                        : Oracle 19c on Windows Overview:Explorative build on laptop to identify steps/procedures before On Premise/CloudRemote deployment of IFSCloud 22.1.4 Issue:Ifscloud r22.1.4 remote deployment Mtinstaller error installing ifsapp-amm. Steps:Database created and configured per below guidelineshttps://docs.ifs.com/techdocs/22r1/070_remote_deploy/010_installing_fresh_system/030_preparing_server/107_oracle19c_windows/Run middleware installation through below stepPS C:\ifs\buildlocal\ifsroot\deliveries\build-home\ifsinstaller> .\installer.cmd --set action=mtinstaller Output:Veryfing required client and server softwareVerify:ok[Thu Sep 01 14:03:49 IST 2022] - INFO: Remote solution logFileLocation added (C:\ifs\buildlocal\ifsroot\logs\ifscloudinstaller)[Thu Sep 01 14:03:49 IST 2022] - INFO: Remote solution configuration file

IFS Cloud:When in HR Schedule there is any change on the availability of the employee belonging to a specific labor class (and the Employee has the check box “Use HR Schedule” enabled”, we can clearly see on the Visual CRP, the result of what has been done in HR Schedule (the availability for that specific labor class is reduced by one day if we have defined a day of vacation for the employee in the HR Schedule), but the work center that is allocated to the operation that cannot be performed by that employee is still loaded. What to do in such case? How to align the work center workload in case when we have only that employee who can perform that job? Is it possible to manually reduce the capacity of the work center? Seems not….seems that the only way is represented by the creation of a calendar and a schedule per each one of the different work centers.Is there anyone who could give me some hint? :)Thx a lot in advance

Currently the selectable date/time fields in assyst defaults to 12:00am in the from date and also 12:00am in the to date field.   Is it currently, or would if be possible in the future for the from and to dates to be pre-set to default to 8am and 5pm respectively to reflect business hours?

We are using V14.5We are seeing an issue that the Credit and Adjust feature does not work when we have Service Orders that have checklists attached to some activities.Has anyone else seen this and if so, is there a way to do the C&A with a workaround or suchlike?ThanksChris

Hi,We are fairly new to IFS and still learning. We now have some of our equipment’s that have been disposed off. The Finance Team have processed them to remove from the Service Contracts and Fixed Assets but we are wanting to confirm the best way to remove the Serial Objects.Do we scrap them to remove from Inventory or is there a better Disposal Process to follow to correctly remove these assets as Live Assets in Inventory.Thanks, 

We have two sites for one of our companies. We have employees in the field that can work on work orders or work tasks for either site. I am getting the error that they are not set up at the maintenance org for the newer site. So I went to the resource navigator. He has two employee records - one for each company which checks out (he can do work at both companies as well)He is set up at all three sitesThe problem seems to be that he is only set up at 210 on the maint org as the error statedWe are only allowed one maintenance org per employee from what I can tell. How do I resolve this?

Hi,I have what appears to be identical issue to the following thread, however that thread is now locked and no answer was given. User acknowledges Posting Proposal in Notify Me but the transaction isn't acknowledging | IFS Community We have installed Aurena 10 Notify Me and are trying to approve supplier invoices through the app, however whilst authorising, IFS never actually updates the invoice status.We can see IFS is receiving some information as a background job is posted which updates the notifications to stop them from being sent to the device again. There is an error obtained from the client{"LoggedAt":"2022-08-05T12:49:23.259781+01:00","Name":"Exception","Properties":{"Exception":"<Ifs.Cloud.Client.Exceptions.CloudException><Message>400: Bad request: request method denied<\/Message><StackTrace> at Ifs.Cloud.Client.Comm.CallRequest`1[T].ExecuteRequestAsync (System.Threading.CancellationToken cancellationToken) <0x103141910 + 0x00b88> in &lt

Has anyone ever experienced this customer order failure in background jobs:The Customer Order redeploys a Serial tracked Part from Inventory to a Customer. The Serial Part itself was produced in IFS 2004/Apps7.5 and gets returned, serviced, and put back in stock multiple times over its life. PROCEDURE............:  Customer_Order_Flow_API.Process_From_Report_Picking__ARGUMENTS............:  START_EVENT¬85^ORDER_NO¬22509337^PICK_LIST_NO¬2527471^LOCATION_NO¬^ERROR_TEXT...........:  ORA-01086: savepoint 'EVENT_PROCESSED' never established in this session or is invalidORA-06512: at "IFSAPP.CUSTOMER_ORDER_FLOW_API", line 2905ORA-20111: Site.NOTEXIST: The Site "*" does not exist.ORA-06512: at "IFSAPP.CUSTOMER_ORDER_FLOW_API", line 2905ORA-06512: at "IFSAPP.CUSTOMER_ORDER_FLOW_API", line 2924ORA-06512: at "IFSAPP.CUSTOMER_ORDER_FLOW_API", line 2337ORA-06512: at "IFSAPP.CUSTOMER_ORDER_FLOW_API", line 2342ORA-06512: at line 1ORA-06512: at "IFSAPP.TRANSACTION_SYS", line 1452ORA-06512: at "IFSAPP

Hi Team, How to capture the accounting entries for Inventory Write down process in IFS10. As a finance associate, what are the basic set up’s needs to be done from my side. Thanks,Rakesh

There seems to be a dependency between the two non part usage fields quantity and transaction amount. Has anyone an idea why that is the case, and is there a way to disable this dependency?For example, there appears an error message if a zero is saved in the transaction amount field, that informs that the quantity can not be zero.

In MWO Aurena Native application, the Quantity Issued is not getting synced.We are using IFS V10 UPD 7. As per the process, the Materials are issued against Maintenance Material requisition in IEE Platform. The issued quantity is not getting Pushed / Synced to MWO Aurena Native application. The same is getting updated if i reinitialize the MWO application.Please let me know what I am missing. Any pointers here is appreciated. Thanks & Regards, Siva Ganesh M  

Apps10 Upd11Working in a Weighted Average, Cost per Part world.When a shop order is created, how are the estimates determined for buckets other than 110 (estimated material)?What is used to determine the Estimated Level and Accumulated Cost for buckets such as 200, 201, 300, 321, 322, 400, and 421?

Hi All,  We are trying to create an event search that will indicate tickets which are currently on hold. Has anyone had any luck creating an event search that can show tickets currently on hold?   

Hi, I have to extend the expiry date of around 500 suppliers, is there any way to extend it at once or do I need to do it one by one?  Any idea?  Thank you  

Can someone provide an example of a custom expression to use when scheduling a Run Application Server Task?  I have a task that should run WEEKLY ON MON AT 17:00 but if Monday is a Holiday I want it to run on TUES.  Our holidays are defined in work_time_exception_code.

After logging on to the main IFS start page, super users have the Search field at the top right available to type in, but most normal business users do not - it is greyed out and not possible to type anything into it. How is access to this controlled, so if needed we can grant the right security to non-super users who would want it?We have not been able to identify the object(s)  that users need to be granted access to so they can use it. Here is how it appears to a normal business user - the Search field at top right is unusable: In contrast, as a super user, I can use it- it is not greyed out, but I have full access to the whole system, which we would not want to give to all users: We are on Apps 10 upd 14 Thanks

Hi , anyone come across this error message in IFS APP10 (IEE) Print manager “Failed to getFullXML: null Caused by: null”Any tips on how to diagnose it?  

Hi,A member of staff has accessibility needs and is struggling with the Manual Reservation Screen that shows the Serial No with a blue background and white writing.Does anyone if it is possible to configure this field to make it easier for them to view / read?