Good Morning,
We recently converted a location from a legacy system (discontinued) to IFS Apps 10 and need to complete a Customer credit that was originally in said legacy system. Is it possible to create a Misc Credit in IFS that is not tied to a Customer Order for a Customer?
Thank You
Best answer by WyrLeeLeW
You could raise an RMA add the item in question then you will have something to raise a credit against. You can process the RMA so you don’t return an item into stock.
Alternatively, I think you can use an Instant Invoice to do an ad-hoc credit but this may be better answered by someone who has more knowledge of Finance.
Hi
What is the scenario for the credit? Is an item being returned or some other reason?
Regards
Lee
The part was returned in the legacy system, not in IFS. So I just need a MISC sell credit for the Customer.
You could raise an RMA add the item in question then you will have something to raise a credit against. You can process the RMA so you don’t return an item into stock.
Alternatively, I think you can use an Instant Invoice to do an ad-hoc credit but this may be better answered by someone who has more knowledge of Finance.
Thanks
Thank you
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