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Cost in Bulk repair

  • February 16, 2026
  • 1 reply
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P
Sidekick (Partner)
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  • PAM
  • Sidekick (Partner)

Hi,

for a product, a repair cost is defined for a vendor. In bas stock, an inventory item of this product is associated to a warranty type, whose Pricing Rule is FULL COVERAGE. We create a Bulk Repair on this inventory item with this vendor, so the cost should be Zéro EUR but it is not the case, the Bulk repair is valuated with the product repair cost defined for the vendor. 

In Alliance Help Document, it’s also explained that the bulk cost must be Zero in this case. 

See attached document (reproduced on QAC,  PR2602160001)

Best regards

Best answer by Phil Seifert

Hi Philippe,

Based on the information supplied, this may be an issue in the application.  My suggestion is to log a support case for this instead of posting to IFS Community as that is where this should be fixed for application issues.

Support will evaluate it further and forward it to the appropriate development team to fix it if warranted.

 

    1 reply

    Phil Seifert
    Ultimate Hero (Employee)
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    • Phil Seifert
    • Ultimate Hero (Employee)
    • Answer
    • February 16, 2026

    Hi Philippe,

    Based on the information supplied, this may be an issue in the application.  My suggestion is to log a support case for this instead of posting to IFS Community as that is where this should be fixed for application issues.

    Support will evaluate it further and forward it to the appropriate development team to fix it if warranted.

     

    Please mark any comments which answered your question as Best Answer so the topic is easier recognised as answered and closed.
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