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Illegal Access! PRPTINFO does not follow valid pattern.

  • Dec 15, 2025 9:59 AM UTC
  • 5 replies
  • 70 views
Do Gooder
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Hi,

I faced this error while trying to export a Crystal Report into PDF:

Illegal Access! PRPTINFO does not follow valid pattern.

Does anyone know the cause?

Regards

Hadi

Best answer by hadi.pouyanfard

I changed the parameter option "Show on (Viewer) Panel" from "Editable" to "Do not show" and issue fixed.

 

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5 replies

Hero (Employee)
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  • Eugene Wager
  • Hero (Employee)
  • Dec 15, 2025 5:05 PM UTC

What version, release level, etc, of IFS Cloud, is being used here, Hadi?  Or are you running a legacy edition of IFS, by chance?

Do Gooder
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IFS 10 aurena update 8

Do Gooder
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What version, release level, etc, of IFS Cloud, is being used here, Hadi?  Or are you running a legacy edition of IFS, by chance?

IFS 10 aurena, update 8

Hero (Employee)
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  • Eugene Wager
  • Hero (Employee)
  • Jan 8, 2026 4:34 PM UTC

FYI, another IFS customer running Apps 10, UPD 12, has also encountered this issue.  IFS Support is currently investigating this matter.

    Do Gooder
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    • hadi.pouyanfard
    • Author
    • Do Gooder
    • Answer
    • Feb 14, 2026 11:16 AM UTC

    I changed the parameter option "Show on (Viewer) Panel" from "Editable" to "Do not show" and issue fixed.

     

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