Solved

Hi, In Prompts (Service) module you can enable Insert Session Time and Insert Session Activity for Service Order, the same you can do for Customer Support Order. The behavior is the same as Customer Support, phone_session is added with the session time, but only without any comments. In Customer Support Order there is a field cc_descr_text in de Details tab, when you fill this with text, the text will added to the phone session.This field (cc_descr_text) is not present in Service Order details.The question is how can we use “Insert Session Activity” with adding comments, same as in Customer Support, is this possible? version 15.3.0.5 Thanks,Robin.

Hi IFS community, The goods were delivered to our facility, they were registered via register purchase order arrivals.  We created the invoice, we typed in the number of the PO in ´Manual Supplier Invoice´. We went to posting proposal tab and we accidentally deleted the line , which was pulled in automatically when the goods were registered via register purchase order arrival tab from my understanding. Is there a way to bring it back or to reverse it?  

Hi IFS community, This is my first post on this community forum. I am sorry if I am posting on the wrong forum.We have some supplier invoices which are stuck in posted status in supplier invoices analyis. We paid the supplier the invoices.The next day after the transaction has been completed, we download the bank statement from our bank account (it is not connected to IFS Application), from there we write all necessary informations into mixed payments but it doesn´t allow us to pair it with the invoice which has been paid, they have Posted status in supplier invoice analysis. This way it won´t change its status to PaidPosted and it will show up as unpaid supplier invoice.Interestingly enough other invoices have PrelPosted which is great, that way we can pair them in mixed payment analysis and their status will turn to PaidPosted. Thank you in advance.

Hello, Is it possible to have different planning methods in a multilevel product structure. For example we have a 6 layer product structure with different disciplines. I want to be able to make the lower levels for sheetmetal parts planning method D (fixed lot sizes), but the other levels have to be Planning method A so if the customer orders 4 we need to make 4 end assembly's but the sheetmetal parts for example 12 pcs. Can anyone help me with this topic? Thank you in advance

Hello, We have a case;Think of a prod structure : Part No : A (Main Part) (Got 1 operation ) Part No: B (Component Part of A) (Got 1 operation ) (Qty per assembly=1) Part No: C (Component Part of B) (Got 1 operation ) (Qty per assembly=1) we have no stock or supply for part  A ,B , Cand we have shop orders like  for required lot size of 1000 parts B and C have ( 10 days operation lead time) Shop Order (1234) : Part No A , Lot Size 1000  (Shop Order Operation Lead Time of 10 days) Need Date 25.03.2023 Think of a calendar of 24 hours working and no holidays.Mrp creates  shop order requsitions  for shop order 1234 like , Requisition no (123456) : Part B need date: 15.03.2023 and required to start date : 05.03.2023Requisition no (123457) : Part C need date: 05.03.2023 and required to start date : 24.02.2023 I want to make MRP to create shop order requisitions like having the behaviour overlapping function between each others. Part A can start after part B has produced 500 units Part B can

Hi IFS community, I´m going to give a short overview about the issue which we´re dealing with. Regularly we receive paper pallets, they have inventory numbers within IFS. We create purchase orders for materials which have part numbers, we add lines in ´Part order lines´. When the goods are physically received and counted ,  it is registered in ´Register Purchase Order arrivals´ tab. We write in the total qty received and the number of the delivery note when we are doing it. We do it this way, because it is essential to other departments so that they could download the total ammounts of materials in stock from ´Inventory Part In Stock´, after that they compare it to the actual stock level. Our problem starts here, when we receive the material from the supplier we get an invoice shortly afterwards. We register the invoice in ´Manual supplier Invoice´ tab, we write the number of the PO into ´PO Ref:´ field. This way almost every field gets filled out as it is paired with the PO. We contin

Hi All, We have scenario when API Key is Dynamic and each time we have to send new Token. Is it any method or configuration. Regards, Kishore Nenwani

Hi IFS community, This is my first post on this community forum. I am sorry if I am posting on the wrong forum. We have some supplier invoices which are stuck in posted status in supplier invoices analyis. We paid the supplier the invoices. The next day after the transaction has been completed, we download the bank statement from our bank account (it is not connected to IFS Application), from there we write all necessary informations into mixed payments but it doesn´t allow us to pair it with the invoice which has been paid, it has Posted status in supplier invoice analysis. This way it won´t change its status to PaidPosted and it will show up as unpaidsupplier invoice.Interestingly enough other invoices have PrelPosted which is great, that way we can pair them in mixed payment analysis and their status will turn to PaidPosted. Thank you in advance.

Hi, Our customer need to have multiple problem codes on a service order, and needs to see that on the service order transaction list view.But in the list, column shows only one.Any way to get all selected problem codes in the field, separated for instance by ; ? Further more, customer  is used to export the Service Order list in Excel, and complains only one problem code appears.Can you propose a solution ? Thank you ALLIANCE v15.1

If any third party mail servers / REST endpoints/HTTPS endpoints that requires SSL is being used you probably do not need to care about the certificate, but in case the certificate is not trusted, the mail reader will not be able to establish a connection to the server. To mark a certificate as trusted you need to get hold of the actual certificate and import it to the keystore using the keytool command.To trust a certificate you need to use the keytool command supplied with the JDK. You will need to locate the JDK used during runtime by your application server.You can choose to create a new truststore or use the cacerts that comes with the java installation.Example:<java_home>/bin/keytool -import -alias <certificate-alias> -file <certificate.cer> -keystore <truststore> -storepass <thePassword> Sources:Configure the HTTP Transport Connector - Technical Documentation For IFS CloudConfigure the REST Transport Connector - Technical Documentation For IFS Cloud

Hi Does the reference period include days without shifts, ie if shifts run Mon to Fri, does the reference period cover Sat and Sun ? Thanks

Hi All, We are facing below in print agent log:ERROR [Framework] ifs.fnd.printingnode.RemotePrintingNode.handleAPException(): Manual decision needed [Error GUID:57cf7242-687e-407d-bf27-4ea64a5777e0] As a solution we have tried changing the password/changing URL/Reinstalling pront agent with new printagent zip.   Thanks

Hi,With mobile edge,is it possible to add a new button and for this button to set a deeplink to a tier customer application ?Today, we could only have an URL in an attachment that open a new application, but for this requirement, we need to have the ID of the current SV to the link in order to open the same SV in the tier customer application.It looks like a XOI or HL integration, but with a “hand made” link to an external customer applications (our customer is a service provider for many clients) .  For this Requirement, we should have the capability in the back end to set the URL link.I know that today it’s impossible, but did we ever made a customization like that for a project ?Thanks and RegardsAnthony

I want to set some users for the lobby element designer and lobby data source designer function, what permission set should I grant to?

Please tell me about the limit on the number of characters that can be written in online SQL type SQL statements in custom actions in IFS Cloud.

Hi all,I searched through the tech docs and these forums, but I am having a problem figuring out if I can create some conditional formatting based on what approval step a Change Order is at. I see there are available columns such as Approved By, etc, but I’m referring to the Attachments pane → Approval Process. Is there some sort of SQL magic I can insert?  For Example:I’d like the Sales Price Group field (on a CO Line under the Actions tab) to be mandatory IF the Change Order is at the Approval Step where Group ID = ‘PRICE_APPROVERS’.  Conditional formatting dialog on overall Change OrderConditional formatting dialog when clicked into CO Line sectionApproval Step requiring approval from PRICE_APPROVERS group ID Hopefully this is enough context.TIA!Jenna

I am having trouble finding he correct projection to resolve this error?  I comes when I am trying to print a customer invoice from Sales>Invoicing>Customer Invoice.  I select he Share button and then Print invoice. 

Hi, We are creating some custom views within the IFS Oracle database so that we can pull the data from the views into the IFS BI Module using SSIS packages. Most of the time when I am running the SQL scripts to test the views everything works fine but occasionally we run into errors like the following: ORA-04068: existing state of packages has been discardedORA-04061: existing state of package "IFSAPP.SHIPMENT_CFP" has been invalidatedORA-04065: not executed, altered or dropped package "IFSAPP.SHIPMENT_CFP"04068. 00000 - "existing state of packages%s%s%s has been discarded"*Cause: One of errors 4060 - 4067 when attempt to execute a storedprocedure.*Action: Try again after proper re-initialization of any application'sstate. If I run the script again right after everything works. Does anyone know what causes this error and what we should do to avoid it? Our scripts often make use of IFS Views as they usually have the additional data like Custom Fields that we need. Thanks, Mark Mruss

I’m a bit confused with the functional differences between 2 fields in the different Engineering Part Revision Forms. One is “Eng Rev” (or Eng Revision) and the other one is just “Rev No” (or Revision No) In IFS Explorer the first field is described as “The engineering part revision for the selected part. This field cannot be modified. This field is for information only and affects nothing else in the system. “The second one (Rev No) is described as “The internal counter used to keep track of all revisions for a part. For each new revision, the counter is incremented by one. This is used to correctly order part revisions in forms and reports. This field cannot be updated manually.” … yet conceptually I can’t wrap my head around of the difference or how are they supposed to be used in different ways. Anybody can explain this for me? Thanks!

In a number of threads I've read that regular (older) Migration Jobs (FndMig) are not the favorite anymore. One better uses Data Migration Manager.Where does that leave Excel migration jobs? They are linked to FndMig, as far as I know.If FndMig is deprecated and may not be available anymore in coming versions, where does that leave the implementation/explanation of Excel migration jobs?Is it better for consultants not to mention that it exists?Is it better for customer not to start using them or trying to remove them from the possible functionality to use in IFS Cloud?I'm interested in your thoughts,Steve

Dear community,I am trying to active the “Object Details” context menu on the screen “Chang Order > Actions” but it doesn’t work. With this context menu I want go to the screen “Product Structure”.And here the object connection: Can someone help?

Hi,In Alliance we can set configuration for a customer site.In a configuration we can add a product or a Installed Item.Directly in the configuration viewer transaction, we can open a service order for an item of the configuration.Based on that, could we saw/add the configuration ID or description on the service order as reference. Then, the goal is to display this data in mobile edge (because we can’t see directly a configuration in detail site menu).I tried to add a new field as computed lookup in a service order but I didn’t find the way to add this reference.Is there a way to do that ?rem : I know that a Installed Item could be in a many configurations, but in the use case where we create the service order directly from the configuration viewer transaction, we could expect that this data is “populated” in the order.Thanks and Regards​​​​​​​anthony 

There is an area in IFS Cloud called Scheduled Work Tasks.  It is a list of work tasks. I am referring to running database tasks. Where do I find why Work tasks show in this area? What is different here than work task lists? Is there a manual to explain areas of the IFS?

Hi Everyonefacing this error while creating PO from or quotation approvls, any advice to tackle this one? 

Hello,I have an object with acquisition value of 5000 and depreciation method REM BP. For the first FA period I calculated and posted depreciation. Then I entered an invoice in amount of 2000 against the FA object using acquisition account.The newly created invoice is automatically updated FA object transactions with Ext Add Investment. Until here everything is fine.Then I calculated depreciations for next periods and posted. Ext Add Investment value is not considered for regular periods but with last period as residual.What setup I need to complete to include Ext Add Investment value into depreciation amount? The value is posted with residual in the last FA period of object. This is depreciation method details Thanks