Solved

Hi, We have change our Shared Folder patch and now we want to point to the new location for Global.xml file.Where can we change the shared folder path for the global.xmlIn the config files the old location is still present, i don’t think we should change all config files on the servers. Version 15.1.0.13 Robin.

Is there an updates list of certified Android devices for Astea Alliance 15.4

Hi,Can any one please tell me if we have the Oil and Gas extension available in IFS Cloud?also if we have following Oil and Gas extension features in IFS Cloud already? Oil & Gas Extension - Replication Oil & Gas Extension - Site Move Oil & Gas Extension - Transport OrdersThanks in advance..! Kind regards,Gulam Hasan

I am trying to set a default value for the Order Proc Type field for Purchase Orders so they automatically release after being approved.I have set the field to Required and Default to Previous, but it is not working as expected as it does not default to previous.  We only have one processing type and it will always be used, but they have to enter it on every line, sometimes 50 times...be much more efficient if defaulted. 

I wanted to expand on a reason you could get the error ‘Error snapshot MRP Supply/Demand. MRP can not find required date of Order No in calendar’  based on the thread below.  The issue could be caused by more than your manufacturing calendar not being extended far enough.  If you make a mistake setting up you part information within the Inventory Part on the Planning Data tab you can cause this issue.  The below mistake where one of our users switched the Safety Stock and Safety Lead Time caused the exact error.   The error in data entry caused the MRP to think the safety stock lead time was 10000 days which would exceed our generated calendar but the root cause was the inventory part setup not the calendar generation.   Here’s how it should have been entered.  Once changed MRP successfully ran again.  It’s very important to know who to troubleshoot issue within IFS to determine the root cause of the issue.  Regards,William Klotz

Hi all, I’ve accidently marked a answer as solved, although it doesn’t work, can you tell me how to undo it or delete my question?I can’t even edit it anymore… Regards,Lena

we want to hide work task also work order , is there any way to do so ? 

Is there a maximum number for attachments that can be displayed on the various screens in Aurena?We have numerous records that have 20+ attachments, but only 20 will show on screen.  They have to drill down into Document Revisions to view all of them. The attached screen shot shows a shipment with 56 attachments, but only 20 thumbnails are displayed.

Hello,I’m not sure if this should be posted in the assets forum for the PM functionality or this forum for database task schedule functionality. We are attempting to create a new database task schedule to run the function Pm_Action_Calendar_Plan_API.Extend_Plan. This function extends the system parameter PM Plan Horizon. Our plan is to keep this value set 5 years out and the hope is to run this at the beginning of each year to automatically extend the plan horizon by another year. Otherwise it could easily be forgotten if it has to be run manually once a year. There’s only one parameter for this function called NEW_YEAR_ and it should be a YYYY number. I’ve tried multiple setups to set this to a value 5 years from this year, but nothing seems to be working properly. The closest I’ve gotten is using #NUMBER_OF_THIS_YEAR#+5 but this just sets the argument to quite literally 2023+5.It seems odd that this parameter won’t sum the two values together. We have other PM calendar generation dat

Hello, I would like to setup a Compliance Plan to generate Audits for associates at my company. I’ve setup a test Plan and created and Audit ID. I am able to release the Audit and complete it, but I was under the impression you could schedule Audits to generate automatically. The only option I have found is to Re-Generate Audit on the Closed Audit that is connected to the Compliance Plan. This appears to require manual intervention each time you would like to create a new Audit and assign it to someone from the Audit pool. This solution would not scale well, as there would need to be an individual to generate, assign, and create Focus Areas for each Audit. Is there a step that I have not properly configured to create and generate Audits? Any guidance would be appreciated. Thank you!

Good morning,I spoke with IFS this morning and they confirmed that their customers who use Kerberos to authenticate AD users to assyst are reporting that users can no longer access the application after some Windows Server 2019 updates were applied.Has anyone here who uses Kerberos to authenticate users to assyst (pass-through authentication) experienced problems after Win Server 2019 updates being applied to the server?We will be attempting to rollback the updates.  I have also checked the krb5.conf and it appears to be correct.  I removed older encryption types.As a workaround, I have set up an alternate assyst app server that is using Database authentication to allow users to continue to use the application.Anyone else having this problem?  We are on assyst 10 SP7.5 but IFS has told me that it affects all versions.

Good Morning,Can anyone please advise how the issue below can be resolved - The Text is overlapping on the PO Lines. Thank you for your support  

There is requirement to install separate server of FSM Integration servers to manage integration load. Is there any recommend way to do this 

Community,i have a list of employee/person name, and user ID, i would like to trace it in HR and get their manager, department, position info. where is the best window, or view in IFS that i can simply retrieve that info, and load into an excel sheet?Thank you.

The view GEN_LED_VOUCHER_ROW_UNION_QRY, used in a Custom Lobby Data source has a special condition who use a specific Business role. In the view, the condition below limits the access for a user who doesn’t have this Business role:  What is the global impact to give this Business role to a specific (NOT FINANCIAL) user?

Hi All,We are trying to transfer files from a shared location to the db default repository.When the action is performed online, the transfer excutes correctly without any errors, but when it is executed in the background following error occurs.Appreciate if anyone can share any ideas as to why only the background job fails and any ways to correct it. Thank you in advance.\Nija

Hi,I have an issue where some of my database packages having references to custom object packages. for an example, Customer_Order_API having below code,Shop_Ord_Cfp.Modify__AS i know, Shop_Ord_Cfp is generated once the custom objects of the LU ShopOrd are fully published. But at the time of the installation these are not published. SO, the database deployment giving errors in Cloud. How i can bypass these errors during the delivery creation in buildplace? Can i use conditional compilation? Please advise.ThanksRoshanga

How to get started with Eco footprint or Is there any documentation or training sessions available?

when executing a migration job (procedure type =insert or update ) i’m getting this error ,i’m using 22r2 version.i have set default values for null values in migration job also can anyone help me to solve this ? 

Hello All, Is it possible to create a Custom Lookup on an assystNET form using Contact User as the single-select-lookup but have the Default Value Expression as the user who is currently logged in?

We use Applications 10 and have received logotype picturefiles in the png format. These logotypes are drawings in different colours combined with a text in black. The part of the logotype files that are blank are see-through. When printing the pdf invoice reports the logotype is printed so that the see-through parts are black. This is not wanted of course. We have tried several times to find a way to get the see-through parts printed as see-through on the invoices but to no avail. We do get gif files as see through, but the quality of those printouts is abysmal.Any recommendations?

Is there any way in IFS to mark in IFS that the invoice is disputed and then it will be reflected in the reports (bad debt, open items) in IFS 9?

Hi,I have seen announcements on that external data sources can be connected to Lobbies, since this is still new I have not found anyone who would have knowledge on how this is actually done. Is this for PowerBI lobby elements only or can it be used for all lobby elements? How do you set up an external data source for a lobby? Any advice is welcome.BR, Jukka

We want to create Mixed Payment from External Payments, but it is insensitive, what can be the reason? RMB on the External Payment line for all Mixed Payment options are not sensitive.Rights to create mixed payments is usually granted, I am using IFS_ALL permission set.Any other ideas?Thank you for your help! (Apps 10 Upd 11)  

Hi,I need to understand how status ‘In Effect’ and ‘Not In Effect’ work in part revision tab and what is the connection with phase in/out dates?.In the below example, for revision , even though phased out date is 13/2/2023, repair status is ‘In Effect’. Also for revision 5, even though no phased out date is entered , product/repair status is ‘Not In Effect’. Could someone be able to explain please? Also let me know How to identify which is the latest revision we use to manufacture or to purchase inventory parts at the moment?Thank you