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Hi,In Alliance we can define some Territories and add some people to these territories.Do you know if it’s possible to use them with the Dispatch Console (Eventually with a BRD : in the past did you had this kind of requirements ?)Use Case : For a Technician : you can define his territories for the planification and you can use skills also to define his skills relevant for activities : printers, computers, etc…The goal is to use Territories and Skills in the dispatch console : As criteria of filter, as criteria to allocate a technician.Thanks and Regardsanthony

i have created a custom field on Customer Order Header. The field is published but it is not displayed to users except SuperUser/privileged users. is there anyway to publish the custom field globally?

In IFS APPS 10 V8, we are trying to add an external line to the planning tab of the Prepare Work Order screen. We are able to add the line and save. When we right click on the line and choose Report Manual Transaction we enter the Quantity, the cost and possibly the cost category. We receive an error message that Manual External Reporting is not allowed. How do we enable this?

I get the below error when the below custom even gets executed. Any idea why this is happening ? Mutating Error  Custom event Code 

Hi,Is there any way to create overhaul work scope in MRO that involves assembling/disassembling/disposition/repair process without customer information?I am trying this in Apps-10Regards-Nahin

we have seen following tables in FSM .INTERFACE_LOGINTERFACE_ERRORSINTERFACE_TRANS are these tables used by FSM frame work . Can we use these tables for logging the custom interface build by use for logging transaction .

In APPS9, we are trying to create a process for Entering a Manual Supplier Invoice where: The person entering cannot POST     OR  The person entering can Post but it is not authorized and it does not post to the GL.Are either of these a possibility?

A CAMT054C-file has been received from Danske Bank. On this file we have four transactions in error with the payment amount 0, and two invoice ID’s, one with a negative amount meaning an offset has been made.“Original file info”:Message Code: NTAV /Currency: SEK /Amount: 0 /Reference: ####1513120004 -5957902,001513220002 5957902,00##PROPBI 53072807 00251This should be handled automatically, is this a bug or have we missed something on the basic data set-up?Jonas Jäthing 

HI ,I have created one Report rule to send a mail when user click on RMB from customer order(Print Order confirmation).It is not hitting the rule. Can anyone help/suggestion. did i make any mistake ? Thanks . 

Hi,In work task screen in Service request management, there are filters but I could not find them on many other screens like request details, is there a way to bring them there? 

We recently moved into IFS 10 and still shaking out some bugs we might have missed from the testing. We have two sites for one company. Most of our inventory and supplies for sending out equipment is at our 210 location. We have work orders started for technicians on site connected to the original customer order and project in which the original NO order was a 215. Therefore the Work Order is a 215. I want to consume the material from 210 on a new work task and sell it from 210. We create a customer order for service before we issue our parts as a placeholder of where to send the parts etc. When we try to create the customer order we get this error:BUT on the other hand if we issue the parts, create the invoice preview, and allow the system to then create a customer order for the parts it does everything correctly for 210 as requiredIs this a bug? Is there a patch for it? Has anyone else seen this or have input?

Hi,I’m trying to preview attachments connected to an  'External Supplier Invoice'  in cloud 21R2 but could not see the image attached.Installed Aurena agent but the issue remains the same.However I could see the Attachment using 'Preview' button on Attchment Panel, when the External Supplier Invoice is converted to an Invoice.Thanks!Bhagya 

IFS APPS 9Hi everyone,Is there any way to find what a text box on an IFS Form is linked to in the database? For an easy example, on the purchase order screen the site text field is tied to the contract column in the purchase_order_tab table. Is there a way to quickly figure that out if you didn’t already know? The previous methods I have used to figure this out was byTrial and error (change value in form and see what has changed in the database) Debug console to see activity going on entering search parameters and then viewing the advanced window to see the actual field nameThere has to be a better, faster solution than these. In the system info window we can see the “Object Relations”. Could these somehow be the key to this information? If so where can I find more information on how these “children” are related to the database views / tables? Thanks,Lavon

Hi,I urgently need to know how to grant our HR Manager, full HR Rights in IFS so she can do her role. She cannot see what she needs to see to create employees, to manage the employee files etc. what do I need to grant her so she can access the full HR element of the system?

Hi Experts, Why do we get the following error time to time?Is it possible to manually increase or alter this PGA_AGGREGATE_LIMIT  before the installation? ORA-04036: PGA memory used by the instance exceeds PGA_AGGREGATE_LIMIT error at line no :0 error.Best Regards,Kalana

Hi,ist there any documentation with examples, how to invoke the soap gateway using postman in ifs cloud? Regards Frank

Hello, is there a way to update the customer category from Customer to End Customer? The option “Change Customer Category” is no longer an available option at this stage. This can happen if you would need to update the category (due to a mistake), but it does not seem to be possible anymore. Creating a new customer is not a great option in case transactions already exist. Please share your ideas and how you’ve solved this one, thank you! 

Hi All, i have a SQL query to join 2 simple datasets, i am receiving an error saying "PROD_STRUCT_ALTERNATE_CFV"."PART_NO": invalid identifierFailed executing statement (ORA-00904: "PROD_STRUCT_ALTERNATE_CFV"."PART_NO": invalid identifierrelates ot the ON part of the statement.If anyone can help i would appreciate it.the basic select query was working before i modified it to include the join from the other table.SQL is as belowSELECT objid,objkey,bom_type,alternative_no,contract,part_no,cf$_total_plastic_weight,cf$_total_regrind_weightweight_netFROM ((SELECT objid,objkey,bom_type,alternative_no,contract,part_no,cf$_total_plastic_weight,cf$_total_regrind_weightFROM prod_struct_alternate_cfv WHERE alternative_no ='*' AND bom_type ='Manufacturing' )LEFT JOIN (SELECT part_no, weight_net FROM part_catalog where part_no is not null)ON part_catalog.part_no_cfv = prod_struct_alternate_cfv.part_no ) 

Community, Wondering whether it is possible to lock Master Part Info Text for edit, and just open for certain user to make changes? Thank you.Ron

Hi All,This is IFS app 10.We can see this error when we try to log in to the application.If I click ok, I will get the below alert and if I view the certificate I can see the old certificate which is already expired. The application URL contains the correct certificate which will expire on a future date.I reconfigured the certificate and it was completed successfully.If I click on ‘Yes’ on the above alert, I will get the below alert with the old certificate.When I click on ‘Update DB wallet’ from the Admin console, I can see below.Kindly let me know how to fix this and really appreciate your valuable thoughts.Thank you in Advance.

In the request management, I added 3 services (request scope) in 1 request and added few tasks. I finished all the tasks. Now I am expecting my request to be completed. I was able to close 2 scopes but the middle one--I am not seeing Close option, it just has Cancel option. I am not sure then how to complete/close my request. The request status is Started as of now.

Hello Team, One of our customer wants to print bulk instant invoices and save all pdf copies into particular location. We have created Report Rule but getting error, while executing, not sure what is the problem on the rule, can somebody please help me to solve this issue.Rule ID=210 ORA-31011:ERROR Evaluating Expression=''[@INSTANT_INVOICE_REP\COMPANY_NAME]'' result_key=2448081formatter_properties=LocaleCountryUS   

Hi, I am trying to export at list of customers to Excel. However, I can see that I am limited to these columns fro the customer table:Is i possible, using an advanced SQL query, to include the address columns of Address Identity ‘10’ in the export?  Br,Nielf

Hi, I want to just update the price on the PO line. I am able to do this in the application but i want to do this using the API without updating any other values. Is there a call to just update the price? 

Hi All,How can I get map position to this portal? Even I enter the Map position to Work Task level. It’s not connected to this. Best Regards,Roshan