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11778 Topics

PDesrumauxSidekick (Customer)

Organizational Views after upgrade v15.3 HF4

First test I do after upgrade to 15.3.0.4 is opening Customer Support Order module. I have lost all my personal views and favorites but I lost also the Organizational Views. Can I recover the Organizational Views ? Will we lose all setting on every upgrade ?

562

2 years ago

NMALKIHero (Customer)

asked in Distribution (CRM, Commerce)

Add a closed status for Business Opportunity

Hi All,How can I add another reason for closing a Business Opportunity. Standard is Win or Lost.I am Not able to find the basic data window for it . Much appreciated.

1342

2 years ago

savasciftciSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

quick report datepicker for parameter

Hi, How can I use datepicker for quick report parameter in IFS Enterprise Explorer 10?

13717

2 years ago

Sachin MaheeshanaHero (Employee)

asked in Alliance

Billing Customer

Where do I provide the billing information of the customer in alliance?

671

2 years ago

ElaineebiSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Report Rule Examples

We’re running APP10 Upd9. I need to setup a report rule to send a customer invoice to a person that is not the reference. Reference is used for emailing confirmations and we have a different email address for the customer invoice.]Please provide screen shots of a sample report rule if you have one. Thanks

9874

2 years ago

Casper ThomsenDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

MWO: How to enable/disable New Work Order from homescreen

Hi, Trying to turn on some funktionality that is now diabled. I need to understand how this works.

921

2 years ago

ALHAGMOHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Inventory part barcode report: Label has no description, how to print a picture

Hi Community,we are working with Apps 10 Upd. 11 and want to print a label with Part_no and Description, but on Inventory part barcode label (INVENTORY_PART_BARCODE_REP / InventoryPartBarcodeRep) there is no Part Description.But on Inventory Part Barcode Analysis it is visible.Any proposals for a fix without modification?And does anyone print a simple picture of the part on the labels? In my opinion a great approach to avoid errors.Thank you for your feedback!Regards Martina

5346

2 years ago

Marcin SzczurekSidekick (Employee)

asked in Supply Chain

how to do make to stock processes

Hello.Could you help me to answer our Customer’s question:………….we are using Transportation task to move stock from between companies/sites. however, although on the finance side this works fine for us on the inventory side it doesn't work well. mainly because Transport task only is to move material thats in inventory. what we need is to be able to see intercompany stock requirement and schedule production (MRP to see the demand) and then ship it to the other company using the Transport task.We tried using Distribution order but only issue is that Distribution order only allows us to schedule one material per Distribution Order. Also in a DO we have to create AR and AP invoices and payments althought all these transactions are intercompany. ………...

2714

2 years ago

cisherwoodDo Gooder (Customer)

asked in Distribution (CRM, Commerce)

Representative 360 Custom Field

Hi I am looking to add a custom field to the customer tab on representative 360. Specifically looking to add the Cust_Grp from the Customer > Order > General Tab. pl/sql for the CUST_ORD_CUSTOMER_API.Get_Cust_Grp requires customer_no. On the rep 360 page the customer_no is actually Customer_id. The expression i have written doesnt give errors, approves, publishes and synchonrises. After reloading configuration in the rep 360 window the custom field doesnt appear in column chooser. help please.

832

2 years ago

roshanFDo Gooder (Partner)

asked in Finance (Financials)

How to Cancel Period Allocation X voucher

Hi,We have discovered a mistake on an periodic voucher that was entered in December 2021. The expense should be period allocated from 01.01.2022 - 31.12.2022, so three periods (Jan/Feb/Mar) have been posted to wrong expense account. Still there are 9 X vouchers remaining with incorrect expense account.Appreciate if anyone could advise what is the best way to fix this issue.Best regards,Roshan.

3304

2 years ago

Timmermans RoelHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Pricing using Customer Hierarchy

Dear All, Can somebody provide more information on Pricing using Customer Hierarchy?I have a customer A that is connected to Customer B in a Hierarchy (A is below B). Customer A has no pricelist/customer price group attached. Customer B is attached to a Customer price Group. When making a Sales Quotation for Customer B, the system takes the right Pricelist as Pricesource.But when I try to make a SQ for Customer A, the pricesource is directly to the Sales Part. But according to my understanding, because A belongs to B in the Hierarchy, it should be possible to use the price lists attached to customer B. Is there another setting we have to set? Or do I misinterpret the online documentation? See point 4.1.1.1 and 4.1.2.1 below. Best RegardsRoel 4. From Price lists4.1. Part-based or unit-based price from price lists4.1.1. Price from price lists on Customer/Sales/Pricelist per Price Group4.1.1.1 Price from price lists connected to a customer in customer hierarchy. (Hier

5952

2 years ago

InfFilipVHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Right CIFX format

I have some problems with cifx, and as only partner I lost possibility to generate new cifx via LCS, so I don’t know right format of cifx :1) When I start SolutionDeveloper 2.5.1.0 it gives me following warning:One or more issues have been found in the .cifx file.-No languages specified in some installatinos (English will be set as the default ...)I tried some formats, but nothing works.<LANGUAGES> <LANGUAGE>cs</LANGUAGE> <LANGUAGE>en</LANGUAGE></LANGUAGES> <LANGUAGES> <LANGUAGE>cs-CZ</LANGUAGE> <LANGUAGE>en-US</LANGUAGE></LANGUAGES> 2) Also I don’t know what are rights values for this parameters when GET used:<FOUNDATION1> <VERSION xsi:nil="1"/>  <PATH xsi:nil="1"/></FOUNDATION1><TRACK>IFSAPP10</TRACK><MARKET>GET</MARKET> <VERTICAL>None</VERTICAL> 3) When promoting “Cust” plsql file, SolutionDev

3707

2 years ago

graeme86Do Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM 6u15 scheduled process date variable

I am looking to create a scheduled task that would use the current date +90 days as an input paramater. do you have any suggestions on how i might accomplish this? Specifically on the scheduled end date<schedule_end_date>today + 90 days</schedule_end_date><perform_contract_pm_request_generation> <parameters> <posting_group>AMERICAS</posting_group> <contract_id> </contract_id> <contract_version> </contract_version> <contract_type> </contract_type> <place_id> </place_id> <model_id> </model_id> <request_template_id>REQ-TEMPLATE</request_template_id> <task_template_id>task Template</task_template_id> <schedule_end_date>today + 90 days</schedule_end_date> <purchase_order_id> </purchase_order_id> <consolidate_request>N</consolidate_request> <br

1262

2 years ago

Technical TobySuperhero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Why do I get the error JSEScriptException when creating an additional HttpServer in my horizontal cluster?

Dear Community!We are creating an IFS Applications 10 horizontal cluster consisting of 4 servers.ifsapp01, ifsapp02, ifsapp03 and ifsapp04We are able to create the cluster.zip on the master node, transferring it to the other nodes and install it there properly. The next step is to add HttpServer, MainServer and IntServer on the Admin console.All works, except for the HttpServer for server ifsapp03. We get this errorcom.ifsworld.adminconsole.util.JythonScriptExecutor$JSEScriptExceptionCreation of HttpServer3 part 1 Creation of HttpServer3 part 2Creation of HttpServer3 part 3Creation of HttpServer3 part 4After this, the configuration of the weblogic server is locked for edit and we have to login to the weblogic console to solve this by reverting (or applying) changes.Weblogic consoleThen, we can work on the admin console without issues again. The only thing we could find is the followingTranslated the messages as they are in german by default/ifs/extIPROD10/wls_domain/IPROD10/servers/

2961

2 years ago

Dulshan De SilvaSidekick (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Request Contact creates duplicate Task Contacts

Hi experts,One of our customers has an issue of Request Contacts getting copied to connected tasks in doubles.This happens only when adding a New contact under the 'Contacts' tab of 'Request' screen by using the 'New' button. Issue doesn't occur when adding a contact by using the 'Select' button. Issue occurs in both custom screens and in the baseline screens of customer’s environment. There are no relevant Business Rules or Client Scripts to be found. “Watch All” doesn’t trigger anything. Couldn’t find anything related to this by manually going through all rules and scripts. Server logs indicate 2 entries that have inserted same contact to task_contact. When TASK_CONTACT_COPY app param is set to N, duplication does not occur; only one entry is copied. (But Contacts added using Select button doesn’t get copied to the Task, as expected). Requesting your expert ideas on what could be the root cause for this.Dulshan

1384

2 years ago

dkjensenDo Gooder (Customer)

asked in Document Management (DocMan)

Repositories for document management

When setting up Repositories to shared network locations, can multiple Document Classes be stored in the same path?Repositiory ID = CSCDocument Classes 1,2 & 3 all go to the same network folder path.

4104

2 years ago

Dulshan De SilvaSidekick (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Can Part Needs exist without a stock record?

Hi all,Following app params are set:QUOTE_ACCEPT_PART_ACTION_DEFAULT = CREATE_PART_NEEDCREATE_STOCK_IN_QUOTE_ACCEPT = Y And the particular part that needs to be used in this scenario has “Adjust Stock” unchecked in Parts screen:Even though “Adjust Stock” is unchecked, a stock record is automatically created when accepting a quote having this part.If QUOTE_ACCEPT_PART_ACTION_DEFAULT = CREATE_PART_USAGE, a stock record is not automatically created (if “Adjust Stock” is unchecked).So my question is, is there a functional requirement to have a stock record if a Part is to be added as a ‘Part Need’ ?Cannot we quote for a part, by having it entered as a Part Need on quote acceptance AND without a stock record getting created?Also, an error pops up if I manually enter a ‘Part Need’ if the Part does not have a stock record.Thanks in advance,Dulshan.

861

2 years ago

MagnusFDo Gooder (Customer)

asked in IFS Maintenix

Maintenix Reference Guide

HiAre there a Maintenix Reference Guide available for download for an IFS customer?Best RegardsMagnus Fredriksson

5144

2 years ago

bhhelkDo Gooder (Employee)

asked in Finance (Financials)

Limitation in Aurena when retrieving large data sets using Business Reports

In Aurena, It is noticed that when we change the maximum number of rows for business reports there is a note stating “Max number of rows that by default will be retrieved in a data set during report execution. Should only be modified of there is a need to retrieve large data sets, which might affect performance and lead to memory issues” <see the attachment>Could you please let me know whether there is any limitation in Aurena when retrieving large data sets using Business Reports ?Your feedback and recommendations on this is highly appreciated.

1032

2 years ago

EdwardsHero (Customer)

asked in Finance (Financials)

Prevent Users from over-riding tolerance check

Hi Community,This is for IFS 9 Enterprise Explorer Currently on the manual supplier invoice screen, when copying unmatched PO receipts from a referenced PO, users are able to manually override a tolerance check while matching PO receipts per line (please see the attached image). We would like to disable this functionality, and abort the process once the tolerance has been exceeded. We don’t want the user to be able to save the supplier invoice at all once the tolerance has been exceeded. Is there any way to anyones knowledge that we can accomplish this? We were considering creating a custom event to check the tolerance again at the time of the manual supplier invoice creation, but if we could do something at the point this pop up appears that would be preferable. Any other suggestions to solve this issue are also welcome. Thank you

1864

2 years ago

karen.lopezDo Gooder (Partner)

asked in Upgrades & Updates

Additional components in IFS 9

Hi,AreOperational Plans Maintenance Planning Board Locationadditional components for IFS Applications 9 Maintenance Module, which needs to be purchased separately ? Or is it included automatically without additional cost in some update?Our IFS APP9 demo update 1 doesn’t have the these component in the installed components list. Thanks,

1592

2 years ago

OrangeCloudSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Right Mouse Menu options - change Order

I am expecting a no as an answer here, but i thought of tryingIs there a way we can change the display order of IFS Right Mouse Menus available on a screen.I would like to move on of IFS Right Mouse Menu ‘Create Credit Invoice’ on Customer Invoice screen to the bottom of Right Mouse Menu lists. any possibility?thanks

982

2 years ago

MAIDFRDo Gooder (Employee)

asked in Document Management (DocMan)

Error mesage when creating document from template

Do you have a idea of the reason that explains why it appears the following error message after creation of a document from a template ?

885

2 years ago

Aleksandra W.Sidekick (Employee)

asked in Finance (Financials)

How to copy Save Search from one user to another?

Hello,In IFSAPP9 I have created a Save Search in Manual Voucher Window for the Voucher Type.The Save Search has a Function Group set to M and Q because I want the users to be able to choose only from these two function groups.Is there any way I can copy this Save Search from one user and save it in other users profiles?For Example for all users that belongs to user group “AC” ? Thanks,Aleksandra

3773

2 years ago

lopespetroHero (Customer)

asked in Service (Touch Apps, MWO, MRO)

MWO Aurena native internal storage picture folder Android

Hi all.Could someone tell me if there is some schedule to delete automatic the pictures after a certain time in the folder of the internal storage or do I need to do it manually?After a couple of months, the number of pictures will increase and the device will not support.Apps 10 UPD14 - MWO Maintenance 10Tks a lot

733

2 years ago

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