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Service Center cases search

  • March 2, 2023
  • 1 reply
  • 163 views

vincent.larregle
Do Gooder (Customer)
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Hello,

The service center portal allows searching for cases based on specific criteria:

 

However, since the data presented on the portal shows very limited attributes of cases, it is not possible to take advantage of such fancy search options.

 

Does someone know how to use this effectively?

Best answer by KristenGastaldo

Hey @vincent.larregle - This is an issue we’re aware of and have it on our list to sort with continued improvements to the portal. I don’t have a timeline for it yet, but I’ll update when I do!

1 reply

KristenGastaldo
Superhero
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  • Superhero
  • 400 replies
  • Answer
  • March 9, 2023

Hey @vincent.larregle - This is an issue we’re aware of and have it on our list to sort with continued improvements to the portal. I don’t have a timeline for it yet, but I’ll update when I do!