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Hi,When you create an offer (release as a service order) , you have to define a Node and You can seta flat rate a problem code with a service guide Then if you use this offer in a field quote, the flat rate is retrieved on the header of the field quote with the price of the flat rate but the global price of the field quotation seems to also take in account the price of the lines (inheritated from the service guide). is it normal ?If I understood correctly (?)  If you put a flat rate on an offer, the behaviour expected will be to only have this global price in the field quotation, unless you add new lines.Is it correct ? or what is the meaning of a flat rate in an offer if you use it in a field quotation ?Thanks and Regardsanthony

Hi, I’m trying to setup DSE in Alliance 15.3 but I’m not able to add a Node to DSE Session. Am I missing something? Thanks.

Hi All,As per our setup end employee register time using "Time Registration” window and Supervisor authorize time registration using "Authorization” window. I found that some records duplicate in time registration window. It is only for supervisor login. When I check with ifsapp user, it shows only one record. Seem it duplicate the same record in supervisor login.Anyone has idea why it duplicate that record only in supervisor login ?  Regards,MalinG

Hi,I get below error when a project forecast is trying to approve. The data i created is in Reg Test lkp.Is this a known issue. Why i suspect this as a bug is that, the error has no connection with what i do. I am using a simple approval template (with only one step) and the forecast, or the approval template is not connected to any document. Error says something about a Signature (?)If i am wrong pls let me know how should i proceed.Above can recreate just by getting a forecast in state 'Approval in Progress’ and then try to execute the approval step in the template and observe the error.Thank you,Roshan  

I am working on a validation business rule that allows only specific people to change a request from CLOSED status to OPEN I figured the best way to do this would be using the REQUEST_EVENT table and CREATED_BY column. However, the event is only created AFTER insert so this wouldn't work. Is there another way to set this rule by the user actively doing it? or are business rules limited to tables & columns? Is this something i would need to do via XML?

Hi,I would like to confirm the OOTB behavior of FSM regarding the below situation:If we create a time_commit (during the get appointments functionality for example), the plan start of the task is updated with the start of the time commit and all of this is sent to PSO.However, if we change the start of an existing time commit, this information is sent to PSO. The SLA of the task in PSO is updated but the plan start of the task isn't updated.Could you please explain/ confirm why the behavior is different between insert and update?

Hi MatesIs it possible to group shortcuts in one folder in IEE ?  

Any idea what could be the reason when in one customer environment create order proposals doesn’t create anything?

Hopefully a quick one. I’m just stumped.I have a custom event that I want to trigger an email when a shop order is set to “Completely Reserved”. Seems simple enough. I have this event with the following called out as well as a custom attribute called “SHOP_STATUS” = SHOP_ORD_API.Get_Mtrl_State(&NEW:ORDER_NO,&NEW:RELEASE_NO,&NEW:SEQUENCE_NO)  The problem I’m getting is that the custom attribute for Shop Status is the OLD status before the event occurs. I would think if I had Fire After selected the object is changed that I would get the NEW status. Any words of advice?If I could find the material state as an actual standard attribute in a tab, obviously that would be best, but I cannot find it anywhere in any standard LU.IFSAPP9 by the way.

We have customized the work task screen on base profiles. It was a new screen for our users in IFS 10 so we didn’t think we had to clear their personal nodes. In the base profile everything is clean looking. In the user profile everything is “smooshed”. I can get screenshots from the users - but it is not everyone either in a base profile. Just some of the users. In our test environment we saw it and then when I refreshed the base profile and logged in as some users it seemed fine. So I updated the base profile when we moved into production but it is still plaguing some users. Is there any reason this could be happening? Any suggestions other than removing the nodes from all of the users personal profiles to update back to the base? Or any easy way to do that for many users in different profiles?

Hi,On the transaction Order Statuses, we have a status “Completed” for an order type Service OrderHow could we manually update an order to this status ?when a service order is on status Resolved or Accepted by customer, how could we change the status manually from the service order transaction (or other)  to “Completed” What are the conditions/settings to update the status to “Completed” ? Thanks and Regardsanthony

In APP 10  VAT seems to be rounded down and not to the nearest value as in APPS9 sample : HT 329.43  VAT 20% → vat =65.886 and it ‘s rounded to 65.88 and not 65.89 how can we customize this ?

I’m making a custom field to display serial number in Work Task by pulling it from Equipment_Object using the Equipment_Object_API.Get_Serial_No. Though when I go to approve it it displays the below error. The two parameters I have in the expression are the corresponding ones in the JT_Task_UIV view. 

Hi All is there a way to edit Base Profile in Aurena. One of our customers want to save searches for Aurena in Base Profile but not sure how to do that. One way is to save it in Personal profile of user and then copy it to Base Profile but is there a way to do it directly in Base Profiles like we do it for Enterprise Explorer.

I’ve created a Dimension in IFS Apps 10. I’ve then used Custom Dimension Connections to connect the Dimension to the Appropriate Information Source. I can see the Dimension in IFS Business Reporter and add it to my report. When I run the report I get the following error. If I remove the field and re-run the report it runs fine. How do I find that specific item and set the appropriate permissions to it?  

Hi,Does someone has a sample CAMT053 and and CAMT054 file that can be used for testing purpose?ThanksGayan

IFS Community,We just went live in November. Does anyone use any tools to share tips, tricks etc to their internal IFS teams?  If so, I would love to know some ideas how we can use the IFS system to do so.  Thank you, Michelle

I am trying to add a custom field to the page Handling Units in Stock, however the entity for the page, HandlingUnitInStock, does not show up in Entity Configuration.  Does anyone know how to resolve this issue.  TIA

Hi, I have an issue in IFS CLOUD 22R2. In Human Capital Management/HCM Services/Employee Management/Employee File, when we select the Compensation we get a Server Error. When we checked the detail below error was displayed: Url:<customer_utl>/main/ifsapplications/projection/v1/PersonnelFileCompensationHandling.svc/CompanyPersonSet(CompanyId='XXX',EmpNo='XXX')/EmpSalaryInfoSet?$filter=(ValidTo%20ge%202022-09-14%20and%20ValidFrom%20le%202022-09-14)&$orderby=ValidFrom%20desc&$select=PayrollVendor,PropertyCodeWageClass,PropertyCodeWageCodes,CompanyId,Objgrants,EmpNo,ValidTo,AmountperPayPeriod,Amount,SalaryPeriod,FullTimeAmount,CurrencyCode,PayFrequency,ValidFrom,WageClass,WageCode,BasicSalary,PayType,PayTypePeriod,PlannedAmount,TransferToPayroll,NoWageClassLovValidations,LastUpdated,Notes,Objstate,PayrollVendorExist,SalaryReasonId,Cf_Planned_Pct_Of_Base,Cf_Base_To_Commission_Ratio,luname,keyref&$expand=CurrencyCodeRef($select=Description,luname,keyref),PayTypeRef($select=

Hi I have read this, but have a slightly different problemUndo Delivery of Customer Order Line with Supply Code of Service OrderI have a WO with a Connected Customer Order on the CO information tab and the order type Normal OrderIf I create a Invoice PreviewAnd approve it the lines are added to the existing Customer order The lines are added in status Released but my problem occurs when the lines have been delivered/ invoiced.So If I then want to revoke approval (which I need to do to create credit lines) on the Invoice PreviewI get this error in the background.If the customer order lines where invoiced the same error would occur but would be “The operation "SetCancelled" is not allowed for Customer Order Line objects in state "Invoiced".      And if I try to undo the delivery I get this error Does anyone know of a way to get around this?

I am trying to use the Data Migration Manager tool to load our HR data. I used the template as an example and I am currently trying to load the COMPANY_PERSON Target Table. COMPANY_PERSON has a reference to COMPANY_EMP. I tried loading a couple of records through COMPANY_EMP, but when I did that, COMPANY_PERSON returned the message from the Deployment Container that the Employee already exists. For the next attempt, I disabled the reference to COMPANY_EMP and tried to load the COMPANY_PERSON record directly. Now I am receiving the following error:Method NEW failed : ORA-20105: AccessAttribute.NO_ACC_TO_PERS_MOD: Insufficient access rights. You cannot modify Pers data for the person 2390.I did not make any modifications to the NAME or FREE_FIELD(s), and only added the data for the required fields like Internal Display Name. Any idea why I am now seeing this error when I can create the PERS data using PERSON_INFO and the 2 PERSON_INFO address tables?

Hi,Customer is having some issues with SSO logins due to that AzureAD set up is not correct at least as per our cloud teams investigation.As  seen below, username and sign in identifier domains are different for some users and cannot login.Is there a guideline document that we can provide for customer to follow during set up? Best Regards,Wasana

I Need a Quick Report for Paid Supplier Invoices that shows Paid status and the date it was paid? I’m using INVOICE_LEDGER_ITEM_SU_QRY as my base view but it does not show “Date Paid”. Is the an API method to Get the paid date or is there another view I should be using? Thank you,

Hello,I have a problem: I have two outside operations in my shop order. I split each operation into two. Then, I received the first three lines ( I processed the first three purchase orders) and the lines closed.By mistake, I reopened the three lines from the "Report Shop Order Operation" screen. The three rows changed to "Partially reported" status and since then I can't close them. I tried to reopen the orders and close them again and it did not work. I have searched everywhere but with no result. The problem is that I can't receive the fourth line , I have an error message that says the first two lines are not closed. Thank you  

We’re getting this error when trying invoice a customer order. It only occurs for this customer. We are able and have been invoicing in USD for all of our other customers and their orders from our company 01. We even cancelled the original customer order, input a new order and tried to invoice the new order. We got the same error.  Any idea what is triggering this or how to solve it?