Solved

Just upgraded from 11.3 to 11.4 (and now to 11.5), and it looks like the built in images are not working in the portal. It looks like all images are still loading from the assystimages folder on the server, which we are trying to move away from. Have tried many things, including what looks to be a related KB article, but I have not had any luck. Anyone have any suggestions?

We are on UPD13 and we have some users that Recent Screens functionality doesn’t work and others it does work.  We have cleared browser cache with not success of solving the issue.  Any other ideas of what might be the issue.

Hello,In my project, i need to configure many PSO parameters, but I don't know what some parameters do.parameters that I don't know what they do:BrowserTabIcon BrowserTabName LoginScreenApplicationName LoginScreenIcon LoginScreenImageIf anyone knows what these parameters do, please comment, i will appreciate.Best Regards,Carlos Soares

I need to create a scheduled task in advance that will execute every 14 days at a certain time of the daye.g. creating a scheduled task on today 16/02/2023 that will execute every 14 days starting on 01/03/2023 so that the first execution will be 01/03/2023 and then the next execution should be 14 days after on the 15/03/2023Selected custom and entering SYSDATE+14 in the ExpressionEntered the Start Date as 01/03/2023 but on clicking calculate or saving the record the Next Execution is calculated as 02/03/2023 and the time is the same time as when the record is saved/last amended. Is there a better way to achieve what I require?It would be also be good if I could set the time as well.Thank you.

Hi all, We are trying to create a New Work Order using the ‘New Work’ function in MWO, select the third option.Then the WO will be created from the MWO Application.At IEE, upon creating a WO, we can RMB the header > Project Connection > Connect to Activity and enter the project connectivity.However, there is no option to connect the WO to a Project currently, from the MWO Application.We would like to know if there is any functionality in MWO App to create Project Connection for a new WO created from the App side.?(Connecting the WO created from MWO at IEE is not a feasible solution since we are running time reporting and material handling flows using MWO App and related cost lines are created for the WO. There after we can’t connect the WO to a Project receiving below error message.)

Can anyone confirm if the IFS MWO App Updates for Framework 10:18 onwards are compatible with the IFS Apps 10 Update 15? We are trying to work through issues we are having and wondered if the IFS Apps 10 Update Version could cause issues with the MWO Update version if they are so out of sync? Thanks 

Hi All,  We got an issue from a client saying that they need to check the deviation of production for the month of January 2023. So, we suggested to get the costing from ‘Shop Orders Costs’ window after running ‘Aggregate Shop Order Costs per Shop Order’ job.But the client is saying they are calculating the costing from Product Structure level and wants to know the difference of logic deviation between product structure costing and the shop order costing.App version: 8Thank you in advance.

Using the new Service Portal for the first time to request an Update and I am unsure that this means:Thanks, 

Hi,Does anyone know how to initiate an email using business process automation? Thank you!Chamari J

All in Apps9 is there a way to use more than one view when creating a data element for a lobby? I’ve used the SQL rather than query builder as it’s a custom view I need to use along with another standard view.

Was the “Within City Limit” checkbox replaced or deprecated in IFS Cloud?  I am not able to locate it.cust_order_line_address_2.in_city  

Customer found this error ‘Your user profile cannot be loaded’. And they need to restart server.  This customer has been using IFS Applications more than 10 year. Can this error happen from server performance?? If yes, how can they increase server performance?Rungtip M.

Design: Execution: What can be the reason?​​​​​​​

hi,I am using migration job to update part description. and I use tab delimited format text file. but excel always save the part description comes with double quotes. anybody know how to fix this issue? 

Greetings, IFS Community. I have the following user whose last record contains an "Inderect Time". I am trying to understand the reason why the duration time record is 0.80 when the start time and stop time are the same.Do you have any idea why the duration time on the last record does not subtract correctly from (start time - stop time) * Time Share?  Thanks,JL

Greetings, IFS community. There is a question I would like to ask about a crystal report.  The crystal report can be printed by some users with the bar code appearing (See Screenshot 1), while for others, only the numbers can be seen (See Screenshot 2). Is there any reason for this?We are using Crystal report XI and IFS 9. Screenshot 1:  Screenshot 2: Thanks,JL

A supplier are reusing the same invoice numbers as a few years back on current invoices. IFS are picking these up as duplicates because of the number but they have a different invoice dates and amounts. Are there any settings that allow these invoices to be added to the account and them not to be recognised as duplicates?

HiDo you known what is the field status in Objet list ( serial or functional) ?   Is it the same as Status in Type designation ? ThanksRegards

Hi we encounter the following on V15.4SU3 when we create a new regular module we are able to add the node id field in the new and maint page but the node id is not displayed in the QBE and can’t be selected . Is it normal ?

Hi, When Misc allocations are approved, they will be visible in the mobile Calendar. However, only the ongoing and Future Misc allocations will be visualized here. But upto how long in future, will this be displayed.  Do we have the ability to configure the sync period. Thanks!Best Regards,Nethmi

Hi,Does any one knows how to use the Operator - Incl Specific Values and Excl Specific Values in below dialog - Customer Repayment Proposal.The help description does not match with the options available and Define Include/Exclude Value option does not enable.ThanksGayan

Hi, I am trying to create a before custom event (apps9) to check the expiry date entered by the user before the receive order dialog can finish. Does anyone know what view I need to set the custom event on for this to work? 

Hi,  For 2 service orders (or more) , you have the same Technician (AM). Each service order is  for a different customer site. You have a material demand on each service order.To optimize, the logistics process and flow you need to consolidate a shipping for a same VAN Tech.So, you create a ship list for the same destination (Van Tech). Then, in the logistic process, the technician have to validate the reception on the VAN with mobile edge.On mobile edge, on the work list, you can see both orders : 1 for COVEA (customer site) , 1 for ADECCO (customer site).But in the receiving list, on the header of the reception, you only see 1 customer site (ADECCO).  You can’t see that the reception is for 2 SV and 2 customer sites.Do you know a way to display both sites on the reception ?  is it a bug ?(a consolidated ship list is a classical and common way to optimize logistic flows). See the description and screenshots on attachment.Thanks and Regardsanthony

Hi, In ALLIANCE V15.1 when we run a report, and when we want to export it to Excel for instance, the path is not displayed entirely, and it’s difficult to access it. In V15.4 this issue has been fixed :  Will it be possible to get a quick hot fix for that in V15.1 ? Thank youLaurence ALLIANCE V15.1

Hello All,I would like to create a script for Retrieve Positions button available on Retrieve Object Map Positions screen.RegardsAvinash