Hello,
I received this error message when attempting to change the status of the Pre-Ship Delivery Note to Deliver.
What could be the cause of this error message?
Thank you for your help!
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There is a custom event which is configured against the customer order line status changes. As reporting delivery of pre-shipment delivery note change the line status to delivered some condition defined in the event stopping this change. You can get the details in the event action screen.
Regards,
Mithun K V
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