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Customs Value not populating for Customer Order Line

  • March 24, 2023
  • 1 reply
  • 158 views
B
Superhero (Customer)
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Hello,
 

Shipment Proforma invoice uses a field called customs value to display pricing for items. One issue, however, is that my customs value is not populating. I realized that this customs value is getting pulled from the Customer Order Line entity. I can manually set the value there and have it carry over to the shipment proforma invoice screen, but I wanted to get it to populate automatically.

Is there a way I can do that? I’m not sure if its a setting that I would have to set, or if I would have to create a workflow with a projection configuration.

Any help would be appreciated.

Thanks,
Bryan

Best answer by bdoucette

I ended up having to create a custom event and tie that to my workflow to generate a customsvalue automatically. The second thing needed was to create yet another workflow to generate a value for CustomsValueCurrency in the Delivery section of Customer Order. Only then would the transfer of data from Customer Order Lines to Shipment Lines occur. 

1 reply

B
Superhero (Customer)
Forum|alt.badge.img+17
  • bdoucette
  • Author
  • Superhero (Customer)
  • 254 replies
  • Answer
  • March 27, 2023

I ended up having to create a custom event and tie that to my workflow to generate a customsvalue automatically. The second thing needed was to create yet another workflow to generate a value for CustomsValueCurrency in the Delivery section of Customer Order. Only then would the transfer of data from Customer Order Lines to Shipment Lines occur. 


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