Solved

I have run an IFS EE client process that is failing with the EE Debug Console on. So now I have exported the session  into an xml file with the Debug Console Export button. Now I want to test that the file can be imported into another debug console client before sending it to our developers for analysis, but I do not find any import option to do this in the Debug Console, so how can such files be imported into another debug console client for analysis? I have tried using the FIle - Import from File option on the debug console, but this only allows the import of .dcs files, which just seem to contain debug console client settings, not any actual debug session information. 

Does anyone know how you can add a custom logo to the header banner section within Alliance? 

Hi, I’ve started to notice that in the last month or so, IFS (Apps 10 Update 15) is crashing - typically when a search dialog is open, and it doesn’t seem matter which screen. Are there any known issues with Apps 10u15 on Windows 11?

We had a contract billing run the other night which generated (Extract To Vouchers) 9000+ rows / approx. 2500 contracts.  The voucher is in HOLD status and two of these rows (same contract) are showing error_status IVBP.  Up until now all voucher batch errors have been for single transactions so easy to correct and re-post.  The issue with the bill to place id has been corrected but can anyone suggest the best way to handle this so that we can re-run the voucher and allow the invoices to post?Thanks,Richard

Hello,  I’m completely new to IFS10. I have no experience with IFS other than the exploring I have been doing over the past couple weeks.  I have successfully set up a couple stream notifications.  I have not done anything as of yet within the Lobby.  One of the ladies has a Widget (sorry if that’s not what they’re called) in her lobby that informs her when a current order has been revised.  She would also like to receive a Stream notification when that action has happened.  I have searched the actions or triggers and can’t find anything that would be considered suitable.   So my question is… Since she already has a widget within her lobby that notifies her when an order has been revised, is there something I could put together where that widget is actually the action or trigger for a stream notification?  My apologies for likely not using the correct terminology. 

Has anybody out there built an assystETM channel which will process an email and log a new ticket using a specific Custom Form?If so I could do with some guidance as to how you reference the specific Custom Form you want to use.We will be looking at taking the data out of the body of the email to populate the custom fields within the custom form which I am comfortable with, I am just struggling with how to call that custom form.

Hi All,we are currently having an issue with creating new attachments and getting this error.I saw this post Failed to upload file to Ftp server [User cannot log in, home directory inaccessible.]and already restarted the FTP server, but the issue is still there.This is in IFSAPP 08.Really appreciate your valuable opinions and suggestions to sort out this problem. Thank you in advance!

Hello All, We want to Create a Credit invoice for a Customer invoice.We do that via the RMB option Create Credit invoice.The background job that was created gave the following message:ORA-20111: CustomerOrder.NOTEXIST2: The Customer Order object does not exist.When I looked for the customer order I found-out that it's gone.When I spoke to customer they told me that they had done a clean-up action for customer orders.Due to that action several Customer order are removed from the system. How can you create a Credit Invoice in this case? Kind RegardsRaymond

FSM 6U47327I am trying to amend a BR so that it clears the input field at the end. I used expression = original(task_ext.*). However, getting an error “data member specified by *** cannot be found”. Am I using an incorrect expression?Alternatively, what other way can I clear input field at end of BR? Thank you.

Kindly I need to know how i can approve order quotation as after creation request order quotation the approve option in menu doesn't appear, see the attachment. we are using IFS10 UPD11Thank you  

Hi, we have a bit of an urgent issue.One of our I Voucher Rows has the following error -  There are no voucher no series for this voucher type and accounting_year.We have checked all voucher series per voucher type and taken these out to 2025 as part of the supplier invoice is period allocated until then, and all periods are open for the required user groups. Can anyone advise what else could be causing this issue?Thanks,Hayley

Hi! While testing the anonymous affected user feature in assyst 11.2, I noticed some unwanted behaviors.  First off, from the assystNet side, when filling a user fills out a form and uses the anonymous user feature, the information entered in the anonymous fields is replaced by the logging user’s information when the form is submitted. This means that the anonymous user feature cannot really be used from assystNet, since the data captured is immediately replaced. The second behavior originates from assystWeb. We have been able to change the Affected User field so that it contains an anonymous user and save the ticket in that state. However, when performing a “Closed / Resolved” or “Pending Closure” action on the ticket, which can both result in the ticket being marked as closed, an error occurs which prevents us from executing the action. Here is a screenshot of what occurs:  It’s important to note that my team administrates the platform, but that we don’t have direct access to the con

Hello,I am currently using IFS Cloud and I have created a scheduled database task to run every 2 minutes, and check if a Consolidated Pick List is ready for creation in the “Create consolidated Pick List for Customer Order” page. I have the parameter set up so it only applies to customer orders with site 100, but its triggering other sites as well.Any advise would be greatly appreciated.Thanks,Bryan

Hello,I am creating Custom Layout Definitions using Crystal Report.I am currently having issues with the Service Quotation and the Service Order Acknowledgement. Since these two Operational Reports use the same Report Definition, and the same View, I cannot tell which report the user wants to print. I would like to have 2 buttons like IFS has, where one prints the Service Quotation and the other Prints the Service Order Acknowledgement, but from what I can tell, there is no way to do that.There is nothing in the table/view you can base your operation on as they use the same table/view, and 99% of the data is the exact same. The only thing different is the title of the report, and the fact that the Service Order Acknowledgement has a acknowledgement statement added to the page. Do I really have to have the user manually determine which one they want in the popup print window when they are already hitting the print button?Any help would be greatly appreciated.Thanks,Bryan

Scenario: We do invoicing from Project Invoice and print reports PROJECT_INVOICE_REP and INVOICE_SPEC_REP - i.e. 2 seperate doc layouts. Question: Is there a way to - within IFS Apps 8/9/10 to merge these 2 outputs into 1 doc and - ideally - then email it using the PDF_REPORT event ?

Hi i would like to know what is the difference when you use the export button on QBE on the web employee to use or not use the option “use title description”thanks 

HiFor one of our customer in V15.4SU4 when he create a batch and indicates it should run at 22:00 French Time, the batch is always executed one hour later.We have this issue with batch upgraded from v 14 to 15.4SU4 but even if we create a new batch in V15.4SU4 we have this issue. Do you have an idea?THanks for your feedbackRGdsChristophe 

Hello,I noticed that my shipment pro forma invoice was not populating with price/value data, and I noticed that there was another IFS Community question that asked about CustomsValue. Someone mentioned that the CustomsValue will be inherited from the Customer Order page, and go to the Shipment page. Even when I populate the CustomsValue field for Customer Order, it never changes the Shipment CustomsValue field. How can I tweak the transfer of data so that what I want occurs?Thanks,Bryan

Would like the ability to align the data in a column field.  Message Line" is very distracting on our screen because its alignment is to the right and everything else is aligned to the left. I'm not sure if there is a reason and if this is something I can edit under my "Properties" options, but I don't see anything.   

Any idea where this option is (Allow Manual Update of Authorization Routing check box) ?Thanks in advance

HiDo you know why i get an error when i accept the assignment in worktask ? I like to create an other visit. Ressource capacity Parent ressource capacityThanksregards  

Hi Community, I need to create a custom field (persistent field) in a dialog box. path given below. please help me.go to ‘register order arrivals’ screen and RMB select ‘Receive...’then a dialog box named ‘Receive’ will appear here. and in header part I need to add two custom fields (persistent) . How can I do this?Best Regards,Hari

We have a user who is very sensitive to the purple colour, specifically the “Show” button and the tab hover colour, etc which dont change when the UI theme colour is changed. Is there anything that can be done to change all the colours on the forms? A screen filter has been supplied and monitor settings have all been changed for the user and still the specific purple is causing some extreme distress. Any help with this would be a great help, thank you.

Hi All, What is the difference between Group ID and Object Type on the Serial Object? Group ID allows us to group Serial Objects for classification - but Object Type seems to be doing the same thing and has additional technical advantages.So what is the added value of the Group ID? Additional question: can these filled be auto-completed on creation of the Serial Object based on their part? It seems foolish having to manually define these every time we create a Serial Object. Is there any standard IFs functionality or are we directly looking at a CRIM? Best RegardsRoel

I am trying to do some material requisitions for fuel usage that was used in March.  However, they got missed last week.  It does not allow me to back date the material requisition.I can back date the due date on the line, but is still comes over in the voucher as Period 4 (April).Is there a way to get this backdated to March or change which voucher period it applies to?