Hi Andryis,

I’m not clear about your question.

Do you need to disregard the PM generated Work Orders in the Maintenance Engineer Portal?

Best Regards

Eresha

Hi @ereslk 

I’d like to use the portal maintenance engineer to view and manage any WO generated from PM action (Calendar based). How to make that possible? Do I need to create work template with demand resource or whatever in my PM action?

Thank you

Hi Andryis,

To be able to use in Tech Portal you need to have a Work Task connected to a Work Order(generated from PM) which has an Work Assignment created for the logged in user.

It is not mandatory to have a Resource Demand. But you need to have a Work Assignment allocated directly or through a scheduling engine.

There is no difference if the Work Order is generated through PM action or Manually.

Hope this clarifies your question.