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15.4 Counting question

  • May 2, 2023
  • 2 replies
  • 45 views

bskallerud
Hero (Customer)
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We are counting inventory, and all counts except 1 have status Roll Forward Completed. 

 

If I zoom in on it, it flags all lines as Roll Forward Completed, but it has status Partially Rolled Forward

 

How can I get this rolled forward?

Best answer by Phil Seifert

Hi Bjørn,

It seems that though you rolled forward, something occurred preventing the update of the respective count_status_id.  As all count lines are rolled forward completed, the status on the header is not correct and the count info is not correct.

I will work with you to update these manually as I don’t think we can do anything about this via the UI itself.

 

2 replies

Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1386 replies
  • Answer
  • May 2, 2023

Hi Bjørn,

It seems that though you rolled forward, something occurred preventing the update of the respective count_status_id.  As all count lines are rolled forward completed, the status on the header is not correct and the count info is not correct.

I will work with you to update these manually as I don’t think we can do anything about this via the UI itself.

 


bskallerud
Hero (Customer)
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  • Author
  • Hero (Customer)
  • 214 replies
  • May 2, 2023

Thanks, Phil

All updated now - have asked Logistics to verify