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IFS Scan It MI_METADATA_NOTFOUND ERROR

  • Feb 12, 2024 11:11 AM UTC
  • 2 replies
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Sidekick (Employee)
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Hi,

Our customer have IFS CLOUD 23.1.5 version. I am working on IFS Scan It application. When I enter Server URL, there is an error occurred .

“MI_METADATA_NOTFOUND”

 

Do you have any suggestions?

 

 

Best Regards.

Best answer by Rukmal Fernando

@Oguz Altin when you go into Solution Manager > Mobile Apps > Administration > Applications, do you see Scan It in the list, and does it show as Active? Can you post a screenshot of this please? See a reference screenshot below.

Best regards,

Rukmal

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    2 replies

    Rukmal Fernando
    Superhero (Employee)
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    • Rukmal Fernando
    • Superhero (Employee)
    • Answer
    • Feb 13, 2024 1:33 AM UTC

    @Oguz Altin when you go into Solution Manager > Mobile Apps > Administration > Applications, do you see Scan It in the list, and does it show as Active? Can you post a screenshot of this please? See a reference screenshot below.

    Best regards,

    Rukmal

      Sidekick (Employee)
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      • Oguz Altin
      • Author
      • Sidekick (Employee)
      • Feb 15, 2024 3:34 PM UTC

      Hello @Rukmal Fernando ,

       

      Thanks for your interest.

       

      Upon your guidance, It was determined that fndmob does not exist in installed components page.

      The problem was fixed. 

       

       

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