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Issue in External File assistant

  • 13 February 2024
  • 4 replies
  • 53 views

Userlevel 6
Badge +15

Hi Experts,

I have setup the External file template with the necessary to conditions to upload credit card transactions. When I upload the transaction it gets successfully uploaded without any errors and External file load information indicating the transactions are transferred but no transactions are shown in the Credit card transactions window.


Please let me know whether I have missed anything here.

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Best answer by Dharshankumaar Mahendran 17 February 2024, 10:33

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4 replies

Userlevel 6
Badge +15

Hi @Tomas Ruderfelt - Any suggestions on this

 

Userlevel 4
Badge +7

Hi,

If you set the Credit Card Type to Reimbursable only the employee can see the transaction:

 

Regards,

Karolina

Userlevel 6
Badge +15

Hi @AddKarolA ,

 

Thank you for the message. The company given credit cards are going to be non re imburasable. I have seen that the employees can add their transactions to expense sheet even if it is non reimbursable before. I changed it to reimbursable as you suggested but still no luck.

Userlevel 6
Badge +15

Hi @AddKarolA 

I found out the reason behind the issue. It was a naming conversion which was causing the issue. Issue resolved

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