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Issue with 'Del Terms' List of Values in Supplier Purchase Address Info

  • July 30, 2024
  • 2 replies
  • 88 views

Hi everyone,

I'm currently setting up a supplier for testing purposes and have hit a snag. When I navigate to the "Purchase Address Info" tab and click on the 'Del Terms' box, the List of Values (LOV) is not selectable.

I've double-checked my steps and can't figure out what I've missed. Has anyone else experienced this issue? Any ideas on what might be causing this or what I might need to check?

Thanks in advance for your help!

Best answer by WyrDavidB

Hi, Is this as simple as hitting the plus button to create a new record - when the cursor is in the “Del Terms” field/box (purple highlight).


You will also need to have created an address identity (green highlight) before you can add the purchase address info record.

2 replies

Chamath Kuruppuarachchi
Hero (Partner)
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Hi @a.george,

Please check whether it is category type “Prospect” supplier.

You will not be able to define delivery terms for that type as this is not a supplier yet. If you want to use the same supplier you need to change the supplier category. 

 Thanks,

Chamath


WyrDavidB
Hero (Partner)
Forum|alt.badge.img+9
  • Hero (Partner)
  • Answer
  • August 8, 2024

Hi, Is this as simple as hitting the plus button to create a new record - when the cursor is in the “Del Terms” field/box (purple highlight).


You will also need to have created an address identity (green highlight) before you can add the purchase address info record.