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During the initial installation the DB appowner name was changed from IFSAPP to SYS1APP.Since IFSAPP is needed for IFS Managed Cloud, what needs to be done to change it back to IFSAPP?

How the shop order can be closed, when there is enough purchase part in quantity in stock. Shop order is reserve partially. Recreated in 23R2 Regional test LKP.Manufacture part: SIV-M0002Purchase part: SIV-M0002-1, Note Purchased, Negative On Hand Allowed: On Shop orders no 204774Receive inventory part  in stock SIV-M0002-1 . only 20pcs*Created shop order with lot size 100  > Release the shop order > Manually reserve the inventory part*Now the shop order in partially Reserved.( because we have only 20 pcs)*Just directly issue- When I issue shop order status is completely Reserved.  *Next step I Receive the item. Now the shop order is closed. Shop order closed due to the option Negative on Hand Allowed: On  , in the purchase part. Why no Warning message is pop when receive the material. 

Hi everyone,Thank you very much for your help with my question.I did a matching between a crédit invoice and an advance invoice and the requirement is to setup the posting control PP12 (Currency loss).My concern is to know why have this posting in my matching because my transaction is in local currency.So is it normal? Many thanks.

Good day We have received the PSO 6.13.0.15 software for installation, but no release notes. I have tried looking on the Community, but the latest PSO release notes I can find is for PSO 6.13.0.9. Where can I find the PSO 6.13.0.15 release notes? Regards

Hi Experts,I have a problem with the Repaircenter baseline screen in FSM 6U27.When I click the search button in the Repaircenter screen, it takes nearly 1 minute to show the results. Additionally, if I click on one of the Repaircenter records, it takes nearly 2 minutes to enter the screen. Sometimes, the application is unresponsive when I attempt to enter the Repaircenter record.I have captured the XML query when clicking the search button in Repaircenter, and I have attached the XML.Currently, in my system, the repair_center_view has 80457 records. Can we categorize this as an indexing problem? 

As of 22R2, a Downtime clocking can be started without providing a Downtime Cause.At what point in the production clocking/reporting process is it required to have a value in the Downtime Cause field, e.g., a value must be entered before ‘X’ occurs or before ‘X’ can happen. What is ‘X’?This field cannot remain blank forever, or can it?

We are upgrading to cloud and we read a community post that hinted that IFS was making customer change their app owner names from a custom name defined in the interface to IFSAPP. Is this true? If not is this “recommended”? Does IFS support have a standard document that would guide us in the right direction in making a decision?Our technical resource said that when he was running the pre-scripts that he was able to modify them to account for our custom app owner name. If it helps we are going to be a remote installation (on-prem).  

Hi,Does anybody know if trip tracker app has the functionality to OCR the values from a receipt and fill the fields?  Another question, has trip tracker the ability to chose the right category based just on the OCR of the receipt?Thanks,Gianni Neves

Hello everyone!I’m having trouble to create a quick report. I’m having an error message saying that my SQL expression is wrong, even though it runs on PLSQL developer and it runs on the SQL query tool.I even created an IAL, that works on both methods I’ve mentioned, exepct when I try to save it as a quick report Here is the query I’m trying to save as a quick report:SELECT FUR.IDENTITY AS USUARIO, UF.COMPANY AS EMPRESA, UGMF.USER_GROUP AS GRUPO_USUARIO, CASE WHEN UGMF.USER_GROUP = 'AC' THEN 'FINANCEIRO' WHEN UGMF.USER_GROUP = 'CB' THEN 'CONTABILIDADE' WHEN UGMF.USER_GROUP = 'FS' THEN 'FISCAL' WHEN UGMF.USER_GROUP = 'FT' THEN 'FATURAMENTO' WHEN UGMF.USER_GROUP = 'GR' THEN 'GERAL' WHEN UGMF.USER_GROUP = 'LG' THEN 'LOGISTICA' WHEN UGMF.USER_GROUP = 'TR' THEN 'TESOURARIA' WHEN UGMF.USER_GROUP = 'YE' THEN 'FECHAMENTO ANUAL'

 We have a user who created a manual voucher, but there were no approvers entered. When trying to add them in, we received this error. Has anyone seen this before?   

 HelloHow can I display the functional/serial objects in the MWO application? Is there a specific setting for this 

Hi ALl, Working in 23R1 and I noticed some strange behaviour.I created a Work Order from a Customer Order using ‘Related Pages’ > ‘Service Request’. Once the Work Order was created I could go from CO to WO by using ‘Related Pages’ > ‘Connected Work Orders’. But strangely enough, as soon as the WO goes into status ‘Released’, you can no longer navigate from the CO to the WO because the ‘Connected Work Orders’ link is no longer present. It is replaced with ‘Service Request’ again. (see printscreens below). I am happy that there is a possibility to connect a second WO to my CO, but not so happy with the fact that the possibility to easily navigate from CO to Wo is now gone as soon as my WO becomes ‘Released’. Is this intended behaviour or a bug? Looking forward to any feedback on this. Best RegardsRoel printscreens:Customer Order S9000042 with possibility to navigate to WO through ‘Connected Work Orders’ List of connected Work OrdersChecking Connected Work Order ‘68’ with the approp

Can we add new custom widgets / counters on the home screen.Wanted to create a dashboard to display on a large screen for a warehouse.  

Hello I have the Cloud version in 23R2, when I try to attach parts from the object no information appears.I need to be able to get the parts of the object for the tasks using this function   

Hi in the Home settings / Flush cache When you Flush the cache is it only for your local web browser ? there is no impact for the other user web cache ?thanks for your feedbackChristophe

We are trying to make our Functional Object ID (aka mch_code) be an auto incremented field.  Does anyone know how to do this or if it is at all possible?  Maybe with control - datasource or something in Page Designer?  I am not having much luck looking for help or examples in existing posts.

Hello everyone,When I want to click on this menu to trigger the report of purchase orders : I get this oracle error message: I have already refreshed the security and dictionary cache.Where can this come from?Thanks in advance! 

We are utilizing IFS 10 and moving into Aurena. I am looking for the documentation about Maintenance Surveys to document how to set them up and their capabilities. I am also wondering if a survey can be attached to work task steps or task templates I did not see that as part of the workflow configuration yet. How do you allow a tech to save where they are if you are not utilizing MWO? Finally, can surveys be linked or utilize the measurements in IFS?

Hi,I would like to have more information for the DSE calculation with 2 adresses for Technicians. 1/ I assume that if we set 2 adresses for an Technician : StartShift and Endshift, the DSE will use these inputs in the calculation. Right ?Use case : Startshift adress : Office   Endshift Address : Home 2/ If we set 2 different adresses : Could we have the data of the last travel in the DSE tables (Service Order > Endshift Adress) ?NB : If the Endshift Adress is far from the Startshift, the total travel can be very different and the selection of the technician also for the last service order of the day. Each technician don’t want to have  big travel between the last service order and his home.   Thanks and Regardsanthony

Hello,One of our customer has created a new Internal Ledger for their local purpose and activated for all accounts, is it possible now to see the last year balances that are connected with voucher types which are applicable for both GL and IL?Thanks

Hi,After upgrading from 22r2 to 23r2.3 we got an issue with outbound customer invoicesApplication service update: 23.2.3Framework service update: 23.2.3IFS Cloud Web version: 23.2.3.20240131160230.0IFS OData provider version: 23.2.3.20240130110039.0In the menu “Customer Invoices with Errors” the “Send Error Messages” says:ORA-20105: Archive.KEYERR: Report with key does not exist.We tried to follow the instructions from this 3 year old topic and set the default Life time for report CUSTOMER_ORDER_IVC_REP to 1826 days, but it did not work. And if i try to “Process Invoice” manually it works.Has anybody had this problem before?

Hello, on a form with a set of permissions, I'd like to block access to just one field and not the others. Is this possible? I have the name of the projection and the field. Thanks for your help. 

I am new to IFS and trying to delete a user account and getting this error. 

What is defined as “Linked Documents” in IFS?

We are getting below error when trying to approve absence request. Please advice why we are getting this error.