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Hi All,In IFS CLOUD 23 R1, is there a possibility to refresh the client form following a custom event action? In one of our customer’s Application, a custom event action will change the PO status following some updates in the form. We need to automatically refresh the Purchase Order (PO) form to reflect a status change after that.Do you think this is possible? I Appreciate your comments on this.  Thank You,Best Regards,Sangeetha Jayamaha./

We have set up a new Profile in Astea Alliance, and in this profile the change product on Installe Item is not visible. I have checked user setup in other profiles, and see no differences there. But it is obvious I am missing something. What we want:  How it is:  

Hello everyone On the image above i have changed the validity of some characteristics ( Active > > Hidden). It doesn’t make any changes on the configuration creation screen. It still asks me the hidden characteristics. And then  also  i changed the mandatory characteristics  (YES >NO) it still gives me the option to choose from hidden characteristic values from list of values. Can someone tell me the functionality of the validity value “Hidden”. Thank You.

Hi, While im loading the absence in HOLIDAY_REQUEST view im facing the below errors ORA-20105: AbsenceRegistration.WRONGSUBMITING: Submiting Date cannot be less than Document Date!  COMPANY_ID=10 EMP_NO=xxxx ABSENCE_TYPE_ID=xxxx DATE_FROM=2024-11-10-00.00.00 DATE_TO=2024-11-10-00.00.00 ON_DEMAND=FALSE REGISTRATION_DATE=2024-09-21-00.00.00 HALF_DAY_FROM=FALSE HALF_DAY_TO=FALSE TIME_FROM=2024-11-10-08.00.00 TIME_TO=2024-11-10-22.00.00   @ADDMARIAE @Yasanthy Kanagaraj  @Lasanthi Jinadasa 

Hello,I’m encountering an issue where some users can view attachments without any problems, while others don’t even see the “eye icon” as an option. I’ve been investigating the cause but haven’t had any success so far. Could this be related to a missing projection, or might there be another issue at play? This is an example of the eye icon appearing.This is an example of the eye icon not appearing. 

Hello everyone,When we click on “Request Work Task - Scheduling and Allocation” in PSO, the task opens in the cloud. Unfortunately, we get the message that the page was not found:  Does anyone have any idea what the reason for this could be? Thank you! 

Good morning dear community, Got contacted by our end-user that what is the purpose/action for following fields on Supplier - Invoice / Message defaults -settings on cloud (23R2)? Was unable to find anything from official documentation. I have an idea what these might be, but would be great to have confirmation.Exclude Invoice Lines Recalculate Due Date-Toni

Hi, through the customizer, we want to disable the Serial_no field on the RP main screen when the RP status is “awaiting product” and the serial number field is already populated. So we add the conditions to disable the serial no field : (order_stat_unique_id=50) and (serial_no <>   ). But this customization has no effect. Do you know why ? NB : the same customisation on the tagno field works well , so why it is not working on the serial no field ? Thanks for your help

Dear Community,At a PSO instance 6.9.0.18 which is hosted by IFS Cloud Services connected to an IFS Cloud environment (23R2) also hosted by IFS Cloud Services.The Scheduling Optimization Configuration is successful with the “4 blue OK messages” when saving. Also when Testing, the response is within 2 seconds “Connection successful”.When sending a dataset, the background job is OK, and when looking at the Application Message created, that status is "Released”. There is an Input Message Data XML which is the LOAD XML and looks fine to me. But there is not Output Message Data XML.When looking at the PSO in the Event Log, we don't see any action here… I am an admin, I have full permission in both Cloud as PSO. Does anybody has any ideas where to investigate, push or fix stuff? Application Message: PSO Event Log: 

Hi trying to understand the HA installation with 23 R1, when we did a few test installations it seems that the number of containers on every node was varied, i hade expected the number of containers to be the same, then i realized that in the yaml file the number of replicas was set to 1.Is it the case that this would lead to a unbalanced distribution of the containers on the 3 nodes, and would i be right in assuming that for a HA design with 3 nodes and a hardware load balancer the number  of replicas required to achieve full HA would be 3. And is there any more detailed documentation for the HA solution that someone can point me too ? /Regards Craig

Where can I find documentation for the PSO API(s)? I’ve looked around the PSO help information, but I don’t see anything about what API(s) are available, and how they can be used.

Hello All,In IFS APPS9, could you clarify where the "Route ID" field in the Purchase Order - Misc Order Info tab is populated from? I haven’t been able to find a connection between this field and the Supplier module.Thank you for your assistance!  

I was trying to copy personnel from “Assigned Employee” of one organization to another. I got this error message.Could anyone advise why this happens?

Hi All,When I want to give the functional permission set to the user, the permission set does not appear on the "Grant Permission Set to User" and "Create User" screens.

Hi,One of my customer, with his partner, uses Visual Studio 2013 for their developments in their Azure cloud environments.They will have to upgrade to TLS1.2 because the previous versions will soon no longer be supported, but they have read that there are compatibility problems between TLS1.2 and VS2013.Does it mean they won’t be able to develop anymore once this change is done ?Is there a way to make VS2013 compatible ?Thank youFabrice 

Hi,I have an invoice of USD 250PO and Receipt amount is USD 190I changed the gross amount to 250 in the manual supplier window and added the posting line of Debit USD 250 → Invoice went to Posted Auth state even though this is above the given tolerance of 1.00 USD. Please advise how can I add an additional authorization / why I don’t get any warning to control postings above the tolerance level. Many Thanks,LK

Sooo - as part of a standardization project we are running I have been asked if it is possible to change contract type on existing contracts. I know it is not possible to change thru the GUI on existing contracts, but I have been testing a bit doing it in the database. And so far all looks fine - the contract type itself does not seem to drive any additional data. Are there any known blockers or horro stories related to doing this? 

Hi Community,I am trying to set up the Office Add-In feature in IFS Document Management. I managed to Install and set it up. But I am facing an issue here.I have set up my setting as below.  In here I am using below email and I am trying to attach only the attachments. Note that I have a signature and it contains few images. When I try only to add the attachments, Create document from Microsoft office opens up with 7 attached files. I think its picking the images from the mail body as well.  Is there anything that I can do to avoid this. Even I can select which documents needs to be uploaded it still picking the mail body images. Is this intended? Anything that I can do to avoid this please? Thanks,Chamath

Hello experts, I want to set the visibility of a command group according to the state of the record shown. I have tried this expression.   It works fine. So the button is visible only for the records which doesn’t have the “Closed” state. However, when I try to add more than one states to this, the condition doesn’t work at all. So it is showing even for records with  “Closed” state.   Any advices/ tips are welcome.  PS: I referred Condition Syntax - Technical Documentation For IFS Cloud documentation.  Cloud version is 23R2 Thank You in advance, 

Hello,My question concerns the finance migration to the IFS cloud version.I have a question regarding this process.We have the client's opening balance as of 31.12, and we are planning to migrate elements such as invoices, customers, suppliers, taxes, using external vouchers.However, I am wondering about the general ledger—how can we migrate the remaining elements from the general ledger? Should I request a full general ledger and import it as an external voucher to reach the balance as of 30.09?Thank you for your help. Best regards,

We have some customers where we want to consolidate the service orders for some customers (to be invoiced weekly or monthly - and not as part of our daily order batch). But even if we flag that for the customer that service orders is to be consolidated, and when the orders are resolved they get flagged as invoice later with consolidation, they will still be invoiced when we run Customers Orders Billing Batch. Is there a setting somewhere I am missing?

Dear community,When a Control Plan is associated with a purchase order receipt, we do not know how to add specific data points like we can do on shop order for situations like one-off testing that we do not want in the standard Control Plan (IFS Cloud 23.2.9)In addition to this, is there a way to add tools in the Purchase order Control Plan > Tools tab ?We would like to connect a new Tool to the purchase order-specific data point, but there is no method available. 

Please Help… I am currently trying to schedule resources that work a rotating shift where they work 2 days from 6am to 6pm and then 2 nights from 6pm to 6am then 4 days off. My current issue is the night shifts are not working they way they should as they insert a break without me entering a break during the resources working time at night. I have tried everything that I know of to try to fix this issue with no luck. Attached are some pictures of the dispatch console and the breaks that appear on a night shift. I will also attach my resource shift pattern template to explain how my setup is working. I have gone through and generated schedules and capacities more times than I can count every time I made an adjustment. This is the dispatch console view, the blue breaks are the issue that i keep having, the available time should actually show from 6pm to 6am the next day. This is my current resource shift pattern template setup. IFS seems to get confused about the 6pm start to 6am finish

24.1.3.I have a manufacturing tool enabled for control plan with three valid calibrated tool instances.In an Analysis Result for a data point that is connected to this tool ID, in the Enter and View Results dialog I am not able to select a tool instance in the dropdown list.In the Analysis Result page, though, using the ‘Select Tool’ command for the data point I am able to select a tool instance in the dropdown list.Could this be a bug?

24.1.3 and reported by customer in their 23R2.In the page Shop Order Operations, there used to be a command ‘Scheduling’ which would allow you to either Sequence Operations or Schedule Shop Orders. This command is no longer present in this page.I can sequence, though, in the page Visual Shop Order Operations Planning.Why is this command no longer available here?