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We are getting “An error occured while downloading Security Policy” alert popup while login into Astea Mobile Native App on Windows. Recently We upgraded to Version 14 HF29 in production.After go live we took a database backup and restore it on QA environment.After restoration we are getting this error while login into  Astea Mobile Native App on Windows.  

system doesn’t display any data for the mentioned supplier.which parts i need to check in IFS?  

Good morning,  I created a custom Field called Cf_Wo_No in Request:  Does anyone know how i can send this field to PSO, i think it’s through here:  But when i put in the custom value expression #CF_WO_NO# it gives:  Can someone help with this.with the best regards,Francisco Lopes

Dear experts,is there a way to define a number range with a prefix for purchase orders?For example:Prefix: 12Format: 00000000PO ID: 1200000001

There was a topic previously discussed regarding Inter-site Direct Deliveries.  Part of the answer was that by using the ‘Int Purch Dir’ at the external customer order line, it creates a Purchase Order on the Demand Site (Site A in this case), and a Customer Order on the Supply Site (Site B in this case) to be delivered to the customer directly. Once done go to ‘Register Direct Delivery’ and search for internal PO number there. Once you complete with register direct delivery, Internal PO will be closed, and the External customer order will be able to be Invoiced / Closed. However, we are finding situations where the connected Purchase Order is still in an arrived status and is not closed.  The items are showing shipped, arrived, and shipped on all the connected items, but the PO just remains open.  I don’t know if it is something that we need to change a setting on, or if we are doing something in error, but I am seeing that we have over 20,000 purchase order lines from one site to ano

Hi All,I am in the process of merging UPD21 and I am getting below error when I try to obsolte the files. There are lot of files to make obsolete but I cannot obsolete a single file to to the error. Below is the error log.10:48:06:    Invalid object ID: 0 . CODE: E0306004710:48:06:    ERROR: Could not get Package. CODE: E0309001410:48:06:    ERROR: Could not get Package. CODE: E0309001410:48:09:    Failed to make obsolete one or more files.Does anyone have an idea?BR,Amila

When “Enter As” is clicked from the Shop Floor Workbench screen, I want to capture the Employee ID or Name but it doesn’t seem to be stored anywhere and is not accessible from the console window.Can anyone advise how I could capture this information?   Thank you.

When performing operations in IFS cloud as the administrative user using the debug console and log window we are able to see database processes.Trying to debug an error a specific user is getting by logging in as that user, and the database information is being suppressed in this case. How can we enable it so that all users can view debug information? TLDR: Debug information is being suppressed for certain users. Enable debug for all Thanks in advance,-LEdwards

In previous versions of IFS Cloud, I was able to handle defaults using a Process Enrichment task when creating a record.  For example, on creating a Customer I could have a “before” BPA push defaults for Default Language, Country and Category.  These values would show up on the page as soon as the user pressed + (New).In 23r2 this doesn’t work anymore.  Has this capability been intentionally discontinued?

Hello everyone,When I try to trigger this EVENT with this configuration : I receive the email, but the PDF is corrupted.When I look at the contents of the &PDF_FILE variable, I was expecting a BASE64 code but I get this: ###606fd624-e43e-43cb-92da-6839930f3736###30276###31040###Commande d'achat_2.pdfAnd I think that's where the problem lies.Have you ever had this happen?Thanks in advance.

A user that is setup as an authorizer is getting an error when he tries to authorize a purchase requisition line. Does anyone have any ideas as to what I need to look at to fix this?   

Hey everyone! I have been trying to create an enumeration filter for custom attribute with a custom enumeration on a IFS MWO Service page, but I can’t seem to get it working.I have sent this custom field to the mobile app.Am I missing something or doing anything wrong? 

It is described in the docs to some extent how raise the log level to DEBUG from the default INFO here:https://docs.ifs.com/techdocs/foundation1/050_development/022_user_interface/030_aurena_dev/140_resources/100_ODP/400_logging/ I tried that, but it still does not log the actual contents of the request and response. How can that be done?

Hello.We have an absence with a duraction of 3 years which got inputted, and we don’t manage to delete or cancel it as the treatment is aborted about 40 minutes later.We have no custom event on ABSENCE_REGISTRATION_TAB, and we have no solution to fix this issue.What can we do?We have the UPD 5 version of IFS

Can we create an excel output from Order report? If yes, how is this achieved.

We have cloned the DEV environment from the PRD database and recreated the IFS Middleware for the DEV environment. During the installation, we encountered the following error:F:\IFS\IFSMws\IFSD\repository\server\install_fndbas.xml:309: Error when configuring PL/SQL Access Provider.Importing report images, signatures, and logos to the database. Although we can log into the application, we are seeing the following error in the Application Monitoring Console: Ifs.Fnd.FndSystemException: Unexpected error while calling server method MonitorEntry/QueryFndMonitorEntry ---> Ifs.Fnd.FndServerFaultException: Unable to fetch result from database. Error is: ORA-20110: FndMonitorEntry.EXECUTEERROR: An error occured while executing the statement SELECT Plsqlap_Server_API.Ping_Result__ FROM sys.dual!ORA-06512: at "IFSAPP.ERROR_SYS", line 140ORA-06512: at "IFSAPP.ERROR_SYS", line 356ORA-06512: at "IFSAPP.FND_MONITOR_ENTRY_API", line 2135ORA-06512: at "IFSAPP.FND_MONITOR_ENTRY_API", line 2139ORA-065

Is there a trick to exporting BI Scorecards to Excel? Previously, I could highlight the data only and copy/paste into Excel. Currently, I only have the option to screenshot and the IFS export option only provides header data. Any suggestions? Transposing the data manually allows for a lot of mistakes, not to mention the unnecessary time. 

I am new to Authorizations in IFS and I am trying to understand exactly how it chooses what rules to apply when routing for approval.  I see that the first step is to add the user to Invoice Posting Authorizers and a Group if needed.  I see that you can assign a Max amount on the Authorizer, but I also see a Authorization Combination Rule that can also be applied.  Which one is used?  I also see that you can apply a Group or User to a Authorization Assigning Rule that you can also assign rules and dollar amounts to the rule.  I don’t understand what each does.Max amount on Posting Authorizers. Authorization Combination Rule ID Authorizer Assigning RulesWould love to understand this better so I can setup my company to follow our DOA.   Thanks in advance.Bob

The following error message appears when trying to install IFS Crystal Web Service.   The server is Windows Server 2022, with IIS 10, all updates through 7/2024 are installed. .NET 4.8 is installed. I already installed CRDotNetRuntime successfully. I went through the technical documentation  Configure The Crystal Web Service for IFS Cloud Web - Technical Documentation For IFS Cloudand found a few roles and features that were not installed, I installed them, rebooted the server, tried again and got the same error. I went back to the technical documentation and double-checked roles and features, and I did not miss any. Unsure how to move forward. All help is appreciated!

We are trying to implement some Java code for our IFS Cloud system. The versions of our environment are:Application service update: 23.2.3 Framework service update: 23.2.7 IFS Cloud Web version: 23.2.7.20240605150108.0 IFS OData provider version: 23.2.7.20240605053529.0I set up a remote minikube server and managed to connect my local kubectl with it. I also tried to install it locally, but this is unfortunately not an option. With kubectl running, I went through the steps described here: Technologies - Technical Documentation For IFS Cloud I managed to start the application server and got the following output:secret "ds-db-secret" deletedsecret/ds-db-secret createdsecret "ds-docker-secret" deletedsecret/ds-docker-secret createddeployment.apps/ifsapp-mock-iam createdservice/ifsapp-mock-iam createddeployment.apps/ifsapp-client createdservice/ifsapp-client createddeployment.apps/ifsapp-client-services createdservice/ifsapp-client-services createddeployment.apps/ifsapp-odata createdservice

Hi community,I’m looking for the calculation used for Due(%)  field in Maintenance Plan tab for the condition based PM Actions in APP10.Would it be possible to know the parameters used in calculation including any scenarios involved? Thanks,Oshani Walawege. 

Hello,This is my first time at adding a custom page in IFS but I’m encountering an issue.I built a custom page that is fully set up with a custom projection and custom entity. It behaves exactly as expected and desired in the application config>custom pages section of IFS Cloud. It’s also fully deployed.When I add it to the navigator, using the same CustomerPriceMatrixPage, it comes up with 404 page not found.The navigation properties are probably incorrect, as I’ve seen the client default to ‘MpccomNavigator’ but the same result occurs when that is set as the client. Any advise would be greatly appreciated, its such a small issue but so far nothing seems to have worked.Thanks,Bryan

Hello, I’m in 23R1 and seeing some unexpected behaviour with MS Level 1 parts when I run Site level MRP. I have 20 Manufactured parts that are MS Level 1 parts. Create S/P is set to create S/P Entire Horizon and when I run the MS calculation, everything works as I expect and Shop Order Requisitions are generated. If I then run selective MRP based on the Planner these parts share, the demand flows down and MRP generates Purchase Requisitions for the component parts. However, if I run MRP for the entire Site, MRP generates a handful of Shop Orders for the MS Level 1 parts. I did some investigating and this seems to happen if the on-hand quantity is below the safety stock. If I Re-Run MS after this, the MRP generated requisitions are then deleted. Is this a bug? The parts are top-level sales parts and not in any other structures.  Requisitions Generated by both MS & MRP for the same part:  

Hi, as part of access request workflow we are currently assigning a task to level 2 team to assigning security group for user. We would like to automate this process so did anybody achieve this through ETM? We will pass the users samAccountName and Security group name to a ETM channel and it will integrate with Active Directory to provision security group for that user.

Hi All,IFS APP10 UPD17, ScanIt entry in Solution Manager > Touch Apps > Administration > Applications has been removed.How can we redeploy that entry?We have tried updating below tables from our test environment, and now the ScanIt entry is visible but it seems ScanIt releated many configurations are still missingmobile_app_entity_tab ent,mobile_sync_rule_tab sync,mobile_application_tab app,mobile_application_version_tabAppreciate your support on this.