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Invoice image Viewer of attachments in Posting Proposal not working after SU upgrade

  • Mar 18, 2023 7:51 AM UTC
  • 5 replies
  • 422 views
Sidekick (Customer)
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We upgraded IFS Cloud from version 22.1.3 to 22.2.5 and after that we cannot view the picture of the invoices in Posting Proposals any more.

 

 

Best answer by Kenneth Gaddnas

Resetting the browsers fixed the problem.

View original

    5 replies

    Furkan Zengin
    Ultimate Hero (Partner)
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    • Furkan Zengin
    • Ultimate Hero (Partner)
    • Mar 18, 2023 11:47 AM UTC

    Hi,

    Is the format one of supported and added in  EDM basic data?

    See screenshot below

     

    https://superp.solutions/
      Sidekick (Customer)
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      • Kenneth Gaddnas
      • Author
      • Sidekick (Customer)
      • Mar 18, 2023 2:05 PM UTC

      Hi,

      Is the format one of supported and added in  EDM basic data?

      See screenshot below

       

       

      Yes, I checked this and the format is added in EDM (same as in old version)

       

       

      Sidekick (Customer)
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      • Kenneth Gaddnas
      • Author
      • Sidekick (Customer)
      • Answer
      • Mar 20, 2023 2:04 PM UTC

      Resetting the browsers fixed the problem.

        Do Gooder (Customer)
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        • hreavis
        • Do Gooder (Customer)
        • Oct 16, 2024 1:56 PM UTC

        Hi @Kenneth Gaddnas  - could you elaborate what you meant by resetting the browsers? We are having a similar issue.

        Thank you!

        Sidekick (Customer)
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        • Kenneth Gaddnas
        • Author
        • Sidekick (Customer)
        • Oct 17, 2024 6:05 AM UTC

        Hi, I would say we deleted the browser cache to get it to work

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