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I was wondering if anyone in this community is informed about the IFS vision for the roadmap regarding the old Silverlight interface of PSO? My best guess is that it will completly disappear, because Microsoft no longer supports Silverlight.If thats the case, then I wonder what will happen with the Automatic Planning feature which the Silverlight client has but the new UI does not have. At least not yet. Is it also coming to the new UI of PSO?The features ‘Rules’ and ‘Rule Collections’ are allready available in the new UI, which were constraints for the Automatic Planning feature. However in the last Relase Enhancements document, it is said that for example the 'Requirements’ feature will not be implemented in the new UI, which could also be defined as contraints for the Automatic Planning feature. So this suggest that Automatic Planning might not come back to the new UI. Is that the case? The Automatic Planning feature looks quit valuable for the overal solution. Also I actually do no

Where in IFS would I go to modify how shop orders get released so that I can force a “Customer Owned” Ownership on certain parts? Is this even possible?We have an issue where when the shop order gets released the parts from below get wrongly marked as Company Owned and they need to be manually changed to Customer Owned. 

Hi all, Some say the first day of the week is Sunday (Mainly in US & Canada), other say the first day of the week is Monday So how is it defined in IFS, what the #First Day of Next Week# is?

In IFS CloudMost customers have a valid email in Communication Method. Some don’t.When printing Reminder, a report rule is set up to send the reminder by email to this customer. But for the other customer, how can i set up a report rule to print the reminder only for customer without email?

Each time we register arrivals, we need to copy PO number and paste it in register arrivals search. It is inefficient and time consuming. Is there a way to directly move to the relevnat record in register arrivals from PO?

Version : 23.1.4External file template STDFRBNKSTAT is used to import standard external CFONB file (file template issued by French banking society)External File Template​​​​A dedicated external file template STATFRANCE has been created by copying standard template STDFRBNKSTATBanking file import has been done based on STDFRBNKSTAT templateExternal File TransactionsHowever lines starting with 04 have not been importedError statement ‘Unpack error’ : “Format de valeur ou symbole décimal non valide dans le fichier chargé.” Meaning format not appropriate Possible root cause:  Standard banking file incorporate alphanumeric values in amounts (eg E on below screenshot).These values are used to determine signs and others information. Below matrix to interprete these values I need some assistance to resolve this issue. 

Hi All,I added a persistent custom field to the entity CroHead as follows. And then added it to ‘Component Repair Order’ page with below LOV filter. But this does not filter ‘Cf Crm Contact’ using ‘Customer ID’ value. It’s ‘1000’ here. But it filters correctly if I change the filter as follows. Is there a way to get this filtered dynamically using the ‘Customer’ value?I went through previous community posts and F1 documentation as well but could not find a solution. It seems syntax has been changed in new cloud versions.I checked with below syntax but still no luck.contains(Cf_DisplayText, '$CUSTOMER_ID')contains(Cf_DisplayText, '$[Customer_Id]')contains(Cf_DisplayText, '$[CUSTOMER_ID]')contains(Cf_DisplayText, '$[CustomerId]') Thanks & Best Regards,Randini

 Hi, I want to create a new external file type, but I can , there is no action avalaible  on the page,is it possible?Thanks 

Hi,In the sale quotation, there is a State field and a Status field. The State field corresponds to CLOSED_STATUS/CLOSED_STATUS_DB in the database.accepted values : won / lost / no decision / nullI can't find the Status information in the database, and I need it for data migration.Does anyone have any information on this subject?

I am doing some experimenting trying to solve a problem where specific sales parts for specific customers can only be made with raw materials from a supplier authorized by the customer.  Think of it as making customer-specific parts made from raw aluminum supplied by ALCOA and that the customer has approved use of certain ALCOA raw materials.I was experimenting the use of the supply code “Production Schedule” from a customer order line to determine if that customer order line is “pegged” to a particular production schedule in a manner similar to how customer order lines are “pegged” to the shop orders on which the parts are built.I created a customer order for a production schedule part and released the customer order.  But I did not receive a production schedule.  What am I missing?Thanks!

Certain users do not get customer order status turned into invoiced /closed even there are no stops in the order type. This happens when  create customer invoice  performed in service contracts which also create the customer order .The users where the function works has almost similar permissions .Is there any setup that we need to check please for these users.Thanks Udanee

Hello,  I am trying to amend the description of a GL code via code part values. I can amend it and then save it however no-one else can see the change when they run a GL download - it still shows the old description. Am I missing a step somewhere? Thanks

Hello everyone In my organization, work orders will be used by many groups. Is it possible to restrict access to work orders? I would like everyone to be able to see only their own work orders.

The Projection Grant Screen allows you to individually report which Permission Sets a single Projection has been granted to.  However, I have a need to ringfence numerous Projections and would like to be able to report on X number of Projections at once and get a listing of the Permission sets each Projection is granted to (ideally would be usefully to exclude looking into Permission sets that I know are not relevant).  I can see this as being a frequent admin task to ensure the integrity of the permission sets\system.  This will also provide evidence of active management in the area to our auditors.   Does anyone know of a suitable report/solution for this requirement. 

Helllo,I am trying to sum all the raw(purchased) material (MATERIAL1, MATERIAL2) for my product. (According to qty_per_assembly) I just generated simple structure of L1 product. It looks like this: What i need to do is to sum the MATERIAL1 and MATERIAL2: MATERIAL1 (8,25kg) goes to part_no L4.1 (1 pcs) and component L4.1 (1 pcs) goes to part_no L3 (16 pcs) that means: 8,25 * 1 * 16 * 1 = 132 kg (level4 * level3 * level2 * level1) MATERIAL2 (0,75kg) goes to part_no L4.2 (2 pcs) and component L4.1 (1 pcs) goes to part_no L3 (16 pcs) that means: 0,75 * 2 * 16 * 1 = 24 kg (level4 * level3 * level2 * level1)  How to do it in oracle? Thank in advance.  MANUF_STRUCTURE view - basicwith data as (select 'L1' as part_no, 0 as eng_chg_level, '' as alternative_no, 'L2' as component_part, 1 as qty_per_assembly, 'PCS' as print_unit from dual union allselect 'L2' as part_no, 0 as eng_chg_level, '' as alternative_no, 'L3' as component_part, 16 as qty_per_assembly, 'PCS' as print_unit from dual

We are currently in the process to drive different eforms being presented to technicians based on specific criteria.  All of these workfows are “Work Task” configuration type.  This is currently working as intended.  However, we have come up with certain scenarios that require some items be mandatory that cannot be properly made mandatory utilizing current system capabilities. Workflow Configuration: We tried to trigger a survey for a specific work task (with Work Stage ID "H-2"), see the workflow configuration in the attached screenshot. However, we tested this and the outcome is that for all the work tasks created from the work task template, the survey was triggered (instead of only 1 with work stage id "H-2").    

Community,Anyone has experience below error? We are investigating how to use S&OP planning, when we start creating a new S&OP, this error prompts. we have fixed the inventory static period issue in Statistic Periods window. Thank you. 

Hello,I’m preparing a CREATE_TABLE_FROM_FILE migration job to upload data in EMPLOYEE_ACCESS_SUP.Looking at the proposed File Mapping, I was surprised by the column list which is pre-set : SUPERVISOR_BU_TYPE_DBVALID_FROMVALID_TOTRANS_FROMTRANS_TOGENERAL_ACCESSORG_CODERELATION_IDINCLUDE_SUBWhen I try the SQL command :select * from EMPLOYEE_ACCESS_SUPI get a list of columns that makes much more sens, 28 columns, such as :Org Bu IdSupervisor Person IdSupervisor Company IdSupervisor Emp NoSupervisor Bu Type DbSupervisor Bu TypeEmp Company IdEmp NoEmp Bu IdEmp Pos CodeAccess RoleValid FromValid ToTrans FromTrans ToGeneral AccessOrg Bu TypeOrg CodeEmployee GroupPerson GroupRelation IdSupervisor Relation IdSupervisor Pos CodeStructure IdStructure TypeOrig Bu IdInclude SubOrganization AssignmentWhy such a difference ?Should I manually add every missing row in the mapping ?Thank you for your help

 Over the last few days we have to got complains from several technicians saying, the MWO App is Offline time to time. They face this issue when trying to sync the application. In the Sync Monitor it says offline. According to them it comes back online after a while. I have checked the device logs and noticed below errors during this time E    3/11/2025 10:40:05 AM    <Ifs.Cloud.Client.Exceptions.CloudException><Message>Server is not reachable</Message><System.Net.Http.HttpRequestException><Message>The SSL connection could not be established, see inner exception.</Message><System.IO.IOException><Message>Unable to read data from the transport connection: Network subsystem is down.</Message><System.Net.Sockets.SocketException><Message>Network subsystem is down</Message></System.Net.Sockets.SocketException></System.IO.IOException></System.Net.Http.HttpRequestException></Ifs.Cloud.Client.Exceptions

Hi, When we try to access the Warehouse mobile app (http://localhost/AsteaMobileEdgeServices/), we have an error.  We have installed the Evaluation Licences, but still have the following error message :  In the Licence Module, I can see clearly we have 2 licences, and 0 used : What can be wrong ? Thanks

Hi,I would need your help to solve out Time Clock logic when clocking out with absence.I have clocked in with normal and then during the day the employee get sick and leave early from work so I do the Out Absence clocking. On time card the absence interval is still open, I assume it would clock me out for the rest of the day.    So my question is what is the logic when an employee clocks herself Out Absence and can I change the logic? And how does the open absence interval be closed (without manual work). BrEevastiina   

Hello, Our client is a Apps 9 customer using PSO version 6.9.0.18. They would like to upgrade to the latest PSO version or the PSO version 6.13.0.73 And my question is if this version is compatible for Apps9 and also for IFS Cloud.

Hi, I am using an external template for loading supplier invoices.The loading through the external template file assistant is sucessfull. But I cannot see anything in the external voucher load information screen.Thank you for your help. Christophe 

Hi,with request contract i don’t see the functionnality to link or add action PM on a service line. It exists with service contract.to generate workorder from contract . the only possibilty is it to use service contract ? Thanks Regards

We are excited about digitizing the purchase return process. Currently, I am familiar with two return types: return for rework and return for credit.My question is, what happens next when "return for credit" is selected as the return reason? Does the system automatically generate a supplier credit invoice, or must users manually create the credit and link it to the supplier shipment?If anyone has complete documentation on this process, sharing it would be greatly appreciated.