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Dear experts,I’ve created a customer order and it has satus “Released”.Usually, the context menu “Shipment Info” is activated if the order has satus released.In my case it is not.What are the conditions?  Thank you.

Please Guide on how to delete my own topics.

Hello everyone,I would like to know if media elements (such as images, videos, or other attachments) in IFS Applications have a revision system. Specifically, is there a way to track changes to these elements, similar to document revisions?Additionally, I’m looking for a method to automatically send modified media elements to an external server whenever they are updated. Does IFS provide any built-in functionality for this, or would this require a custom integration?Thanks in advance for your insights!

Hello, We are unable to add a custom action to an autogenerated projection:  Is that possible? Thank you in advance

I want to rent out a non-inventory sales part.  The order is released and I’ve moved it to a Reserved status using quick order flow.  When I go to add an event, start event in my case, the lower section is blank.  Is there something special that must be done when renting a non-inventory sales part?  

Community, We are on APP10 UPD 9. We would like to have packaged parts to be supplied by internal supplier, on supplier code, we would like to make it “Intl Purchase Trans/Dir”, but system prompted error. it is not allowed to do this for package part.wondering how to make this happen. as we have to use package part this structure. 1 package structure contains 13 lines, and total order qty is 44 packaged parts, delivery in different dates. It is a nightmare if we don’t use package parts and do one by one on the customer order line.want to borrow your brain. Thank you.

Hello all , Is there a way to retrieve all customer orders that have not had their order confirmations sent?I considered using the customer_order_history table but couldn't find a proper method to utilize it. Thank you,Hanane

Dear All, I need to take all my configurations back up from IFS Cloud from one environment to another.In FSM we use package deployment to do so. I need this to do for  IFS Cloud.Is there any documents for this someone can share with me. Thanks in Advance,Pinmaya  

Hello, I have been trying to set up the IFS general Ledger tabular model but I have been running into errors and issues. I have attached a log file. Has anyone been able to process this Model? We are currently using IFS Cloud 24.2.1 Thank you.

HiI have an invoice which was in error during the previous accounting period. It is a zero value invoice so was not cleared last month. when we are trying to process it this month having resolved the original error but we are getting an error saying ORA-20105: Invoice.ACCERROR1: Error (Period 2025 - 1 is not open for user group AR in Company XXX) occurred while booking Invoice CD XXX.What is the correct way of processing this invoice? Can someone guide on this please? 

Hello All,I’m in work tasks view and wanted to filter out tasks that had an actual finish date but this does not seem to be an option, you select from more the actual finish date field and I can only select a date range. My first query was to look at the work task status, selected New- Under Preparation - Prepared - Released - Work Started, and because the work step has been completed an actual finish date has been created but the status of the work task is still in work started or released. How can I filter these out of the view?Thanks in advance for help given, Sarah

Hi there, I need help in below scenario, looks like it is a standard IFS bug. Work Order Status- ReleasedThere are two or more work tasks connected- status releasedNow when we try to change status of work order from released to prepare then system gives pop up error message “The work order cannot be set to a lower status due to work tasks status”- This is IFS standard functionality. However, when we try to change status of work tasks then also it gives same error message:- “The work order cannot be set to a lower status due to work tasks status”System should allow changing status of work task. 

I mean Workflow/BPA, Custom Events.For example to dynamically set default value to the field or column in Assistant (just an example).  

Hi All, I encounter an issue with a persistent CF in mWO. The value that is assigned to the CF doesn’t go into the new task in IFS Cloud. I have created a CF in JtTask entity → referencing a Yes/No custom enumeration I have added the CF in Entity Details + added it to the NewTaskAssistantIn mWO I create a new task→ Additional Work→ New Work that needs to be done→ set CF to true/yes in NewTaskAssistant→ Task is created in IFS CLoud, but the value yes/true that I set in the NewTaskAssistant is not pushed into IFS Cloud. Any ideas what I might be missing here? ​@Alexander Heinze ​@Rukmal Fernando ​@kathlk    

We have an issue where manually added check list lines are removed from the service order when Cause Code is updated.The bottom two line sis from a check list that’s been assigned manually to the order (the top 4 are added automatically  by Prod Category reference) On Mobile - 6 as expected: Setting Cause code:And the manually added lines get removed: This only happens to Check lists added manually to the order. Why?

I have successfully uploaded a file for GL entries vie the external file assistant.All the lines have the statut “Transferred”But I cannot see any entry on the Finance side. Do I miss a step (or several steps) ? Thank you   Christophe

Hello everyone,Can anyone please explain what the relationship is between Total Scheduled Hours, Total Actual Hours and Total Baseline Scheduled Hours under Work Package Details page?Thanks,Hiwot 

I am trying to create a migration job to migrate custom data from our Apps 10 system to our new CLOUD system.  I have set up a number of migration jobs for custom field in Apps 10 and I tried to replicate it in CLOUD, but it did not work. I am trying to find instructions for CLOUD.  Does anyone have instructions for CLOUD.

Hello,we have done IFS cloud upgrade from 23R1 to 24R2 in use place environments and we noticed that after upgrading ,in the screen we are getting non mandatory custom fields shown as mandatory (please refer below snapshot) ,we have checked in page designer this fields are not set as required. if we try to save it without entering value for that field ,still record is getting saved but it creates the confusion to user and we need to avoid that.please help if anyone has encountered this issue or any suggestions for the same.Regards,Gaurav

Hi. When I send an e-mail before the successful completion, the e-mail is sent, but when I try to send an e-mail before the unsuccessful completion, the e-mail is not sent. How do I solve the problem?

Community, We have a service contract created customer order, status Invoiced/Closed. But we would like to cancel it, we did a credit invoice against customer invoice and it is done. but the customer order still shows Delivered status, and seems it cannot be undo delivery due to service contract. Any idea how to undo delivery/close for this customer order? we are on APP10 UPD9. Thank you.

Hi,We would like to have some information about how the FIFO works ?Use Case :1/ Make a reception in a warehouse W1 for the product A BIn 1   (Date reception 05/03/25) Qty 22/ Make a reception in a warehouse W1 for the product A Bin 2  (Date reception 06/03/25) Qty 23/  Then pick the product Qty 1 : The bin used is the BIn 1 OK4/  Make another reception for the product A BIn 1  (Date reception 07/03/25) Qté 25/ Then Pick the product Qty 1  : The bin used  is the bin 2 . We should have the bin 1, because we still have a part in this bin with an older reception date. It seems that the date used to calculate the FIFO, change if you make a new reception in the Bin. Do we have an issue here ? Thanks and Regards. anthony

I wonder if the Purchase Authorization Matrix can exclude ‘active’ Supplier agreements?According to my reasoning, this is not possible because there is no parameter to exclude ‘Active’ Supplier Agreements.Has anyone experienced this? And set up a workaround for it? If so, what is it? 

Hi All, Anyone have experience using spend analysis feature in Strategic procurement? I am trying to understand what does this Expenses categorization does in spend analysis and category assortment.Is it just to analyse different expenses based on the category? If so how these expenses are reported in IFS?Couldn't find any info on this in help or release notes.Is this connected to HCM in IFS or I am little bit confused how we can use this expenses category in strategic procurement or in spend analysis.If anyone has any input please feel free to add in here.Much appreciated. Thanks,Chamath

Has anyone created a PowerBI report to show incidents that have breeched their Resolution SLA?I can create it easily as a monitor by using the SVD Resolution Breach flag but we only get Resolution Due and Actual Resolution date/times is the Incident Table.Was hoping I could somehow create a filter that would only show me incidents where the Resolution Due date/time was before the Actual Resolution date/time but after trawling the internet I can’t see a way to do this in PowerBI.I could do this really easily with a bit of SQL but PowerBI doesn’t let me define filters as SQL I don’t think.