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Hello, we are facing the challenge to set up a maintenance plan where the trigger is the completion of the previous’ period maintenance activity.   At the moment our Maintenance Plans are set up as Calendar Triggered with a 12 month interval and a 2mo expand backward and forward window around the start date. The target date will be the same every year as will be the window around this date. Now if one year, the maintenance gets completed at the beginning of this window and the next year it gets completed at the end of this window, the interval between services can be very short in one season and very long in the other. What we would like to achieve is that the target date for next years maintenance is dependent on the actual completion date of last years maintenance. this would avoid extremely long or short intervals and allow certain activities to be slowly moved into different seasons if whished, by performing the maintenance early (or late) in the window multiple years in a row.  Is

Hi,Can someone please let me know the Pre and Post deployment script to migrate the App10 app to IFS Cloud 24R2. Please provide the scripts or path for the scripts. 

There is a blank value that is appearing in drop downs. Does anyone know the reason why and how to remove it?  Metadata default value is “OPEN”. Code table has no blank values.  

Hello,what is this button for?We have a request from a customer who would like to post invoices for non-stocked orders without the orders being received.We think this button could meet our needs, but we need your help Thank you in advance.   

Hello All,I have set up a part as a Supplier Schedule. It is creating the Supplier Schedule correctly when I run MRP. I now have set up the part as a Master Scheduled part, but when I try to run the Master Schedule I get the following error. What might be the problem? See image below: 

Hi community, It’s possible to have in the organization 2 roles with the same attribute assigned but with different Data Operation Type? For e.g: Management and HR executiveWith this attribute assigned For role HR Executive grant all the data operation type: Active, Registration, Modification and Removal.But for role Management only: Active and Registration (don’t want to allow edit the absence or removal).The issue is that I just want to give the permission to the supervisor to approve the absence request but not edit or remove it.Regards,

Hello,I don't understand why we don't have the option to apply periodic distribution on customer invoices, while this option is available on preliminary status instant invoices.We can only do this on the accounting entry generated by the invoice, but if the task runs every hour to send it to the general ledger, it's too late. Can you please tell me if there is a setting to be made?  instant invoice we do have the option of period allocation rule thank you for your help

Hello,We use IFS apps 9 and we create Projects and Shop order (same name as the Project) for a site manually. We do not link them currently. We are trying to somehow capture the project information in the Shop order. We can’t select the Project while we create the Shop order. It doesn’t list any project and we can’t hand type it.   

Does anyone know if there is an ERD for Events (the main table is called Incident) as it seems to be missing from the following wiki page?Entity Relationship Diagrams - assyst11-8Wiki 

Is there any Belgium localization or documents available for implementing IFS with this belgium requirements ?

Hello,on the "Isolation order" page when I press the "approved preparation" button an error message appearing forcing me to fill the dates, but we would like to have to fill them. Is it possible to withdraw this obligations during the transition to the "approved preparation" status?Thank's  

HiWe’re developing our own flavour of mobile App for use with FSM.Any idea how I can, from a mobile script, pop-up/jump to the Work Status menu/screen?ThanksPaul

We are trying to run DDMRP on manufactured and purchased parts.  The quantity calculation is perfect, and is lifting the stock out of the yellow zone, with a requisition due in 13 days time (the lead time).  However, it is ignoring any other requirements further out in time - here there are two orders, one due in March, and the other in May.  I would like to see req's for these as well as they will then become part of the Machine Load per work centre.  Without this, sudden capacity demands may be invisible until the order date reaches the lead time.  

Hi ,We crated Data load run definition for IFS_EMPLOYEE_ANALYSIS Tabular model and getting below error.SSIS LOGWe noticed that the ID defined in the DIM is created with Company^Structure ID^Code^Valid To.But IFS oracle database can have multiple records  for above combination and this caused the error in Data load run.Can we add parent_org_code into the below ID to make this a unique record?Tried to add Parent_ORG_CODE using below window and it is not available to add  as the 5th Dimension ID Many thanks for your inputs on this issue.Best regards,Uvini

Dear,I hope this message finds you well.I am reaching out to request assistance regarding the "Address Setup" configuration. I have encountered an issue with the character limit, where it seems possible for a user to input up to 100 characters in the "Use Defined Row Length" and "Max Row Length" fields. However, when attempting to enter 36 characters or more, the system does not allow it, and I receive an error message regarding character overflow only up to 70 characters.Given that the limit is set to 100 characters, shouldn't the system allow the input based on the defined limits?Could you kindly clarify the reason behind this behavior and provide guidance on how to resolve it?What is Thank you in advance for your support.Best regards,Drielly SilvaSenior Supply Chain ConsultantIFS Latin  

Is there a MOE which control which type of attachments can be available on the mobile device service order ? For example we have attachemnts on customera nd contracts when i create a service order under a contract and customer  which have some attachments o on the mobile device we can see those attachment . we don’t want for example the attachment on contracts to be available on mobile.thanks for your feedbackRgdsChristophe

Hello,IFS Cloud: CRM access groupREPRESENTATIVES :When I click on Find, User List contains some list of users.How could I know where are these people saved ? Is there any special User group or Permission Set (End User Role) or something ?  If People are Part of Permission Set, they should have access to specific pages or being able to do something more than others ? Thanks for help :-)

Does anyone know why in IFS Cloud (23R2) it is no longer possible to use the Type Code “Purchased (raw)” for configured parts? The error message is attached.In Apps10 it was possible. Also existing configured parts with Purchased (raw) are being processed without issues in IFS Cloud. We have several distribution companies which order the CTO parts from out manufacturing main company using the inter company purchase order. No issue there.Any insight into this would be highly appreciated.Thank you in advance!Catherine  

HelloI would like to know if a setting exist to be able on a tablet in landscape mode to display more than 2 service orders. In this mode we only see one sometimes two service orderthanks for your feedbackRgdsChristophe

Hello,In Purchase Order, Project ID is fetching in Order details tab but the same project id and activity id is not fetching in Purchase Orders lines.What is the reason for this behaviour.Regards,Kruthika

I’ve had a request from a Service Department to add a status field to incidents so they can report what stage it is in.I’ve create a custom field on the incident form in Customiser and a lookup containing 4 options: 1.Investigation, 2. Problem Identified, 3.Resolution in Progress, 4. Acceptance & Deployment. All working nicely except I can’t create a monitor that will display the field or filter on certain values.Is there a better way of doing this where our support team can report on the status based on the stages above?

We mark the product as obsolete but that product didn’t removed from the technician warehouse as well as he is still able to select those products while order material from mobile. What could be the best way to remove obsolete products from the all technician warehouse?  We are using Astea Alliance version 14.

Hi Community We use serial tracked part rentals. When we have a, say, a large PO, we need to manually enter quantity 1 for each line. That's a lot of work. Is there an easy way to automate this?  Thanks,Asela

Hi, In App9 we had Lobby Element that used Multi Series in Line Chart. It seems that Multi Series does not work in Cloud any more (we are on 23R2).Here you can see how it looked in App9 and i Cloud. I’ve created a simple example. Can anybody help me? What do I do wrong? Or is it Bug?The Split on column does not work properly. Any idea why?   

Hi, This is related to error when generating absence for people who has change of position/assignment. Context: Take this example - Employee E103111 has change of position multiple times within the company but his employment start date is 15/12/2022. See below screenshot:  What the HR person normally do to fix this is to temporarily change the latest assignment of a person to match with the person employment start date. Which is super inconvenient for them.This thing has been an unproductive issue for a long time, but we do not know any better solution exist.Imagine if there is more than 100 people to generate absence and half of them need to do this temporary change, it is a nightmare.Please share or propose any better solution for this problem.