Solved

11547 Topics

SivanandanSidekick (Employee)

asked in Products (Manufacturing, Products, Engineering)

Why partially received shop order shows completely received, when we close the shop order?

When the lot size is 100 pcs, but only 5 pcs is received. Shop order is not completely received. When the shop order status is Started in state products: shows Partially received.System is allowing to close the partially received shop order. But how the state can show completely received. When lot size is not completely received, How can show completely received?

772

11 months ago

athobieSidekick (Partner)

asked in Alliance

Discover search mobile edge

Hi, In the V15.4 SU2 we have a new functionality : Item Discovery Search on Mobile will now display the Site ID and/or Warehouse ID to indicate the source of the item being searched.Could you explain the page on mobile edge where we can find this option and if a setting (MOE) is mandatory.Is it in site detail ? or in a service order ?In my test : In mobile edge in a Service Order > Installed item card > Add new item > Scan and Search on Server an item > I only have the message “Sorry no records found”Thanks and Regards anthony

718

11 months ago

Wafaa

asked in Distribution (CRM, Commerce)

RMA vs Discount on order line

Hello,I need your help please to better understand the RMA process: 1- I have a customer order line with discount that is invoiced.2- I have created the RMA from the customer order line: The price showing on the RMA line is full price not including the discount.3- I have created a credit invoice from the RMA line: the credit also showing the full price not including the discount. My question is: should the RMA line retreive the price including the discount from the order line? Or we need to add the discount manually when we create the credit invoice? Thank you!

1185

11 months ago

AsterixSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

How to populate dependent dropdown in FSM

If requirement is to populate LOV of 2 drop-down attributes on dependency basis , How to do that ?Say , if I select A from the LOV of first dropdown, I'll get 1-10 as LOV for 2nd dropdown , where as if I select B from the LOV of first dropdown , I'll get 11-20 as LOV for 2 nd dropdown. So, Could you please tell me how to achieve that ?

3385

11 months ago

PLBDo Gooder (Partner)

asked in Products (Manufacturing, Products, Engineering)

Copy and Paste Selected row(s) - row or sub-structure

I’m trying to use the function Copy Selected rows (1) and Paste Rows (1)to copy only one row from one structure to another but it pastes the entire sub-structure of the part I’m copying.Does anybody know if it’s possible to copy only one row (the selected row) and not the entire structure?Or how to control if it’s only one row or structure that is being copied.(I get the same result when entering the part number manually in the new structure.) Br, Patrick

1391

11 months ago

HoiJewelPSidekick (Partner)

asked in Supply Chain

Invalid Internal Customer

Hi Community, I am getting the following error while saving material requisition header. This is coming for all available internal customer. Any idea why? Regards,Jewel Parvez

573

11 months ago

Chris_PerkinsHero (Customer)

asked in Alliance

Service Orders missing

Hi, we are using V15.4.2.0We have had a few users report that Service Orders that they created via PM Batch and have already allocated to an SA, have disappeared later. They are not in history or cancelled, just gone from the system. I thought perhaps they had made a mistake but we have had such accounts from several different areas now.In a recent case, they knew the exact SV number and we could not find it with Order Locator at all and when we searched similar numbers, we found that there was a gap in the numbering for this SV (i.e. SV2310230098 was missing but SV2310230097 and SV2310230099 were there).I know that you can get a gap in numbering if you start to create a new SV and then abandon it without saving but once saved, I don’t know any way to delete any order, without trace.We have not found any way to replicate this so far and it happens rarely.Has anyone else heard of cases like this? Any idea why or how it could be happening? and of course, how we can stop it?Thanks, eve

907

11 months ago

TTRACYSidekick (Customer)

asked in Document Management (DocMan)

Attach SOP to Purchase Requisition page

I am trying to have a standard SOP attached or linked to every Purchase Requisition. Essentially, when you create a new Purchase Requisition, you can access the Procurement SOP. The below link explained how to do it in Apps8 but it does not appear to work the same way in Aurena Cloud 23.R1.Any help is appreciated.

772

11 months ago

Roshan0001Sidekick

asked in Getting Started with IFS

How to Create Invoice from Customer Order using Aurena API

I’m trying to create invoice from customer order using Aurena API, and i’m looking for the end point to do so,Any one have idea about the specific endpoint?

1665

11 months ago

Anny

asked in HCM (Human Capital Management, Payroll)

HCM: Update Time transactions when restructuring organization units

Hi,I was wondering if there exist a solution for the following case:A customer is having several organizational changes for the 01.01.2024. Unfortunately, this is the time most employees have entered their absences for the holidays. All absences for 2024 are connected to the old Org Code.Is there a way to update those absences at once? Or do I have to cancel and recreate the absences individually?Thanks for your feedback!KR,Anny

522

11 months ago

Yeshani Perera

asked in HCM (Human Capital Management, Payroll)

Misbehaviour in Plus mark of Time Card - Details

Hi All, In IFSAPP10 Aurena, when a time is selected in Time Card - Details screen [ Human Capital Management > Manager Services > Time and Attendance > Time Card - Details ], it does not always show the Green Plus box in the date selected. Instead, in the previous date, it shows.Please assist with a solution. Many Thanks,Yeshani

836

11 months ago

r.zyszkiewiczSidekick (Partner)

asked in Assets (Asset Management)

Restore "IAM user" entry in details for user

I accidentally deleted the entry. How to restore it?

1921

11 months ago

RomanaDo Gooder (Partner)

asked in Supply Chain

IFS Cloud Demand Planner- missing advanced server settings

Hi, I setup Demand Server in IFS Cloud, connect it to host and then I wanted to check Advanced Server Settings, but there is just this one.I know that there should be much more parameters. I tried to Reset All to Default, but it doesnt help.What should I do to get all parameters? Should I do some correction in IFS cloud or in demand server?Thanks a lot Romana

1021

11 months ago

SSjDo Gooder (Customer)

asked in Finance (Financials)

Validating the SAF-T file

When validating the SAF-T file from Audit File interface towards Norwegian Tax authority’s official validator the following error message appear:posisjon: 8 - Elementet CreditAmount i navneområdet urn:StandardAuditFile-Taxation-Financial:NO har ugyldig underordnet element ExchangeRate i navneområdet urn:StandardAuditFile-Taxation-Financial:NO. Forventet liste over mulige elementer: CurrencyAmount i navneområdet urn:StandardAuditFile-Taxation-Financial:NO.Translated to English:position: 8 - Element CreditAmount in name area urn:StandardAuditFile-Taxation-Financial:NO has invalid subordinated element ExchangeRate in name area urn:StandardAuditFile-Taxation-Financial:NO. Expected list of possible elements: CurrencyAmount i name area urn:StandardAuditFile-Taxation-Financial:NO

2194

11 months ago

athobieSidekick (Partner)

asked in Alliance

Digital signature

Hi,With 15.4 SU3 there is a new option to add a digital signature. From the 3 dots menu, select Digital Signature. A screen opens for you add a signature. When you click Submit, the signature is attached to the service order. Could you explain the use cases for this option ?How can we use this digital signature (only for internal resources) ?Thanks and Regards anthony

902

11 months ago

NazishSSidekick (Customer)

asked in Alliance

Externals API Calls

Does v15.4 have the ability to call an external API when a perticular field has been updated in Alliance ? in this case wanted to push out the tracking number , once enterted by the user.

1153

11 months ago

SKA123Do Gooder

asked in IFS Cloud - New Customers

Add new report font in IFS Cloud

Hello Community,I added a new font in the report designer and it works in previews, but when imported into ifs cloud 22R2 it is not applied in the report:Is there any limitation in report fonts?

1484

11 months ago

LauraBSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Edit Person Record in IFS Cloud 23R1

We want our users to be able to edit the details of Person Records connected to Customers/Suppliers but NOT to Employees. What’s the easiest way to do this in IFS Cloud 23R1?

903

11 months ago

IsabelleRDo Gooder (Partner)

asked in Supply Chain

ORA-20115: SendEinvoiceAttachInv.The "Send Einvoice Attach Inv" has already been removed by another user.

Hello,The customer has a background task error when using the "Send invoice" functionORA-20115: SendEinvoiceAttachInv.The "Send Einvoice Attach Inv" has already been removed by another user. This works very well in most cases, but we can't detect the origin of the problem in some cases.The function is used to generate files to be sent to Tenor / Chorus.Do you have an idea ?Thanks a lotRegards,Isabelle

1702

11 months ago

hhy38Superhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to fix Has Validation Error?

Hi, I was trying to create a new theme 1 week ago on the test environment. I made some changes in the themes.zip file. There was no problem until yesterday. Our partner pushed a delivery to our test environment. After that, this problem occurred. I can’t reach the application. There was a backup of themes.zip. I used the original files. It still throws the same error. I signed the application with F1MAGE. I couldn’t solve the problem. The error text is below. How can I solve the problem? ERROR DETAILS Following errors were detected during this operation. * [8.12.2023 09:16:48] System.Deployment.Application.InvalidDeploymentException (HashValidation) - File, themes.zip, has a different computed hash than specified in manifest. - Source: System.Deployment - Stack trace: at System.Deployment.Application.ComponentVerifier.VerifyFileHash(String filePath, Hash hash) at System.Deployment.Application.ComponentVerifier.VerifyFileHash(String filePath, HashCollection hashCollection) at

5868

11 months ago

sudeep_mDo Gooder (Customer)

asked in Alliance

Customer Credit note higher monetary value

Hello, There is a SV order which was invoiced for 230GBP. Now I need to raise Credit Note for this invoice, but for higher monetary value of around 8000GBP.Is there anyway that I can try to make this happen. Thanks in advance.

561

11 months ago

TopMalinGSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

How do we disable applying absence on public holidays.

Hi All,IFS allows employees to apply absences even its a public holiday. Do we have any chance block that? Regards,Malinda

572

11 months ago

athobieSidekick (Partner)

asked in Alliance

Consolidate PM for differents contracts

Hi,In the transaction PM scheduler batch :Is there a way (a setting) to consolidate SV for installed items when they are on differents contracts ? You can have a Site with multiple contracts (OOS = installed Items) and when you perform the PM for installed items in the site, you want to group your service orders even if they are on many contracts. Thanks and Regardsantony

432

11 months ago

ekavangDo Gooder

asked in HCM (Human Capital Management, Payroll)

Org and Position Structure

Hi,Could you please provide steps on how to create a new organisation and position so that I could use it on the employee > assignments tab. I have created multiple organisations/org units and positions but none of them are getting fetched for my newly created employee.

45112

11 months ago

LOVISATSSidekick (Customer)

asked in Upgrades & Updates

Apps 10 UPD22 Release notes available?

According to the release schedule for IFS Applications 10, update 22 was released yesterday (December 7 2023). I have tried to find information via the Product Updates pages on the Community without luck. Where can I find the release notes for UPD22?Thank you!

4594

11 months ago

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