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We’re seeing 2 emails being sent to customers for every customer invoice that is printed using the Bulk Print Customer Invoice mechanism, in Apps10 UPD5. Each email has an invoice PDF attached with identical content but each file has a separate filename (e.g. Invoice_0001.pdf and Invoice_0004.pdf).  This makes sense as to why 2 emails are being sent since it looks like 2 PDF files are being created for every invoice. So the question is why is it generating 2 PDF files for each invoice when printing invoices using the Batch Print Customer Invoices screen?   Any ideas or has anyone out there seen similar? We were originally using the Print/Send option but even with Print Only it still generates 2 PDFs and therefore 2 emails.  

We’re seeing 2 emails being sent to customers for every customer invoice that is printed using the Bulk Print Customer Invoice mechanism, in Apps10 UPD5. Each email has an invoice PDF attached with identical content but each file has a separate filename (e.g. Invoice_0001.pdf and Invoice_0004.pdf).  This makes sense as to why 2 emails are being sent since it looks like 2 PDF files are being created for every invoice. So the question is why is it generating 2 PDF files for each invoice when printing invoices using the Batch Print Customer Invoices screen?   Any ideas or has anyone out there seen similar? We were originally using the Print/Send option but even with Print Only it still generates 2 PDFs and therefore 2 emails. Any help appreciated!  Thanks, Nick

I think I see where IFS will automatically attach Document Text to customer orders, based on the Customer setup, but I have been unsuccessful in making it work.  I’m hoping I am missing a step & it is possible.  I am looking for direction on how to make this work.   I am in the Customer > Order tab > Misc Order Info tab There is a Document Text box there that reads like it should insert the Doc Text on any newly created orders.  My efforts have failed.   Can anyone assist? Luke  

Is there any guide to install and manage statspacks on a customer environment to retrieve the performance information?

I have an IAL that I want to duplicate in another IFS system. I do not have access to the original source.  Does anyone have suggestions how I can extract the IAL and copy it to my other IFS system? Both are IFS8 running Oracle 12c.

Is there any information to find about how to move an IFS database from Windows Oracle to a Linux Oracle database server?

Hi All,   Seems quick report SQL does not allow DBMS_RANDOM.VALUE. Error Message: Forbidden PLSQL code rejected: "DBMS_RANDOM" FNDSQLFORBIDDEN: Forbidden PLSQL code rejected: "DBMS_RANDOM"   Is there an alternate to get a random value in a quick report?   Cheers!

Dear Community, I want to connect Excel with IFS - My question is, what address have I to put in the field of "Connect to"?   I have tried it with a Link of the Citrix-Race: https://erldemoa10i2.corpnet.ifsworld.com:48080/I also tried with a Link of an customer: https://exdaswvc08167.asysdaas.de:48080/ But after I press on OK an error message open with the notice: “The remote name could not be resolved.” Do you know what Kind of mistake this is?   Thanks in Advance for your help! Kind regards,  Nadim

Hi, We want to learn the inventory part not onhand and no used for the last six months. Do ifs have a report? Or should we write an SQL query? If should we write, which view and parameters should we look?

Can we restrict employees to report time only for the operations which they are connected through labour classes without using competency profile functionality? If possible, please explain the set up.

Dear All,   I have created DOP header from customer order. I closed all the supplies generated from DOP. Now when I am checking Part Qty Delivered in Demand tab of DOP header, it is showing as 5 although I have not delivered in customer order . Why in DOP header is coming is part Qty delivered as 5. It should be 0 as per my understanding since Customer Order has not been delivered yet.   Thanks! BR Cheers to IFS

We are trialling Time Clock from this weekend.  Our setup is:  IFS Applications 10 UPD 7. Time Clock setup with 3 buttons - In, Out and Reset. And a barcode scanner that scans the card   Is there a way to setup Time Clock where we don’t have to click on In or Out etc., and just swipe the id card barcode?    

Hi All We applied Update 15 and 16 to our Live APPS v9 environment this past weekend. Our users have reported that when they attempt to attach a Document (in this case a PDF, but does the same for all) to a Customer Order (and possibly other records), they receive the following error: This was not the case before applying the latest updates. Checking the defined extensions, all looks fine:   Has anyone else seen this issue after applying the recent updates? The issue is also in out Test instance, but we clearly missed this one from our testing! Regards Mike

I am trying to create XML business rule that exececutes on the Creation of a request the business rule is expected to insert a a new line in a custom table for the most part it is working. but in one of the fields it need to combine the Place id with some text and im not sure how i would go about doing that the line question is the charge_code i would like it to insert S-22222-M where 22222 is the place id.   I tried the below but it populates exactly what is seen below if i put spaces around the @place_id it does populate the field with the 22222 but it also has a space on either side of the place_id. Any help would be appriated    Thanks <perform_batch> <sequential_dependent> <update_rid_settlement regex_validated="true"> <rid_settlement> <insert is_initialized="false" /> <charge_group>STANDARD</charge_group> <cost_split>ALL</cost_split> <charge_code>S-@place_id-M</charge_code> <request_id>@request_id</request

I have a bar graph with currency as the data points but it keeps coming up with 5 decimal places for the formatt.  Is there a way to make it have 0 decimal places.  I have the column in the data element set to currency already.

In FSM application, under File menu we have a sub menu named “SETUP WIZARD”, can anyone tell me what is the use of that and how to setup the wizard??

Some users are having problems opening documents, and attachments. When they click on the document nothing opens.

Dear All,   When we press “.” key in Aurena, dialogue is open with commands. Wanted to know if this is a replacement to RMB option in IEE.    Please share all the details related to this.   Cheers! Thanks

Hi ,   I have made the set up for external payments upload for Customer payment invoice matching but all the upload is going to parkpayment anf unable to genrate mathing based on the external payment parameters setup. I am trying to upload customer payment on mixed payment. 1. 2. 3.  Mixed Payment file 1_HEAD;;JOD;16-03-2020;;; 2_DETAIL;;;16-03-2020;2548;;20ACT00115 4 I am using IFS V10 UPD3 it workis well in IFS 8    Regards, Mukesh Gupta

I have created a new Crystal report to be run in the client as a quick report in Apps 10.  I have followed the IFS Crystal guidelines and used the stored procedure CR_WEB_INIT. I have made sure it can be run in Crystal as IFSAPP and IFSPRINT and have granted permissions to be able to run the quick report. The issue is that when I run it in the client I am asked to provide sign on information for IFSAPP. Any ideas on how to resolve this issue would be appreciated.  Thanks!

Hi Guys,   Do you know if Google Maps , ESRI are supported in FSM , 

Hi all,   This is my third problem i have posted and so far I’ve had 100% success, so i’m hoping this one will get solved too.   As you can see from the chart below, the data is being sorted by the y axis, as in the higher value or greater amount. I actually want the x axis to be sorted in weeks. In this example i’d want it to look like   06-2020, 07-2020, 08-2020 and last 09-2020.       Any ideas?    

In FSM 6, under Import/Export menu there is a option called “Perform FSM MPM”. Can anyone suggest me how to execute this process, so that we can do import/export as per our requirement. Means how to import MPM data from a file?

Is their any way to deactivate baseline client scripts in FSM for a particular screen so that we can create our own customized client script and apply it to that particular screen.

We use intersite (internal) customer orders frequently and we just most recently started utilizing the IFS Shipment module.  We had a situation where we needed to undo the delivery of an order on a shipment; however, when using the Undo Customer Order Delivery, we received the message that this could not be done for internal customer orders.  Has anyone found a way or is there a way to undo customer order delivery for intersite orders?