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FSM Mobile - Save photo Attachments

  • 19 June 2020
  • 2 replies
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jbernardo
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Userlevel 5
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Hello

In FSM 5.7 mobile, when attaching photos, you can only take the photo and save within FSM but not to your camera roll. This is an issue as there have been many instances of the file getting corrupted and unable to retrieve it since it only exists in the attachment database.

 

Is there a way to allow the app to save these photos to the camera roll as well? I know users can upload there own photos but you have to navigate through android root menus and that is not user friendly 

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Best answer by Dhanushki Pahathkumbure 23 June 2020, 22:07

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Dhanushki Pahathkumbure
Rank
Userlevel 4
Badge +15

Hello

In FSM 5.7 mobile, when attaching photos, you can only take the photo and save within FSM but not to your camera roll. This is an issue as there have been many instances of the file getting corrupted and unable to retrieve it since it only exists in the attachment database.

 

Is there a way to allow the app to save these photos to the camera roll as well? I know users can upload there own photos but you have to navigate through android root menus and that is not user friendly 

Hi, the attachments will be saved in your local storage of the device at storage > 'com.metrix.metrixmobile' folder > attachment. Do you mean to say, you want to change this path?

Dhanushki Pahathkumbure
jbernardo
Rank
Userlevel 5
Badge +13

Did not know that, i will check the folder @DHPALK 

 

is it possible to change the folder though? If i could push it straight to the user’s DCIM folder where there gallery photos are that would be a huge help

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