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FSM 6.4 Technician Portal


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  • Sidekick (Customer)
  • 63 replies

We have just installed FSM 6.4 in our test environment, but cant find how to access the Technician Portal.  We installed the Web Client (of which i understand the Technician Portal is part of?), however if we try and log in as a TECHPORTAL licence we get an error stating user is only configured for Tech Portal access.  So how do we log in as Tech Portal?

 

Thanks in advance

Best answer by dsuciu

Just replace <yourwebserver> string below with what you have on your environment and it should work. 

https:<yourwebserver>/WebClientPortals/auth/login?auth=fsm&logintype=tech

 

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  • Do Gooder (Customer)
  • 14 replies
  • Answer
  • June 10, 2020

Just replace <yourwebserver> string below with what you have on your environment and it should work. 

https:<yourwebserver>/WebClientPortals/auth/login?auth=fsm&logintype=tech

 


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  • Author
  • Sidekick (Customer)
  • 63 replies
  • June 11, 2020

Thanks, we were missing the ‘&logintype=tech’

 

Curious as to how we should have known to add this to the end of the standard web client url?


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