+13
When generating the tasks from a contract using PM Contract Manager i get an error in the run log
the error states “There is no row at position -1.”
i re-created the contract and the results are the same. any idea what this is referring to?
Best answer by Mike The FSM TechnoGeek
View original
+17
I’m inclined to say this is a bug, but I also know that there are some areas where FSM provides users with tremendous latitude in how data is set up. I would consider engaging IFS Support, especially if you are able to send a copy of your FSM database or get on a GoToMeeting/Webex/Skype call where you can do a screen share session with one of our Support Analysts. They are going to need detailed steps to reproduce the error in a non-modified IFS test environment written up in your LCS case.
From a technical perspective, the code is expecting there to be records in a dataset as the result of a query, and it does not check if the result returned nothing. Rather, FSM assumes there will always be records in this dataset. It could be a code table or any number of things in your data, or an actual bug.
+13
I’m inclined to say this is a bug, but I also know that there are some areas where FSM provides users with tremendous latitude in how data is set up. I would consider engaging IFS Support, especially if you are able to send a copy of your FSM database or get on a GoToMeeting/Webex/Skype call where you can do a screen share session with one of our Support Analysts. They are going to need detailed steps to reproduce the error in a non-modified IFS test environment written up in your LCS case.
From a technical perspective, the code is expecting there to be records in a dataset as the result of a query, and it does not check if the result returned nothing. Rather, FSM assumes there will always be records in this dataset. It could be a code table or any number of things in your data, or an actual bug.
Thanks Mike
i dug around those customers and found they were on a status hold that prevents requests from being created. appreciate the feedback
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