Solved

In one of our IFS8 environment we are facing the issue “Unable to open saved pdf file from crystal web service” We have tried the fresh crystal config and ifsprint user grants but no success. Please Suggest.  

Version - IFS2003 We have a user who often exports Quick Report Navigator Crystal Reports to excel using the Export icon. On his old laptop, he has the option to export to MS Excel 97-2000 whereas the new client build only has older options (Excel 5.0, Excel 7.0, Excel 8.0). 97-2000 gives better formatting of data into Excel. We know that the F1 Runtime part of a client install loads Crystal runtime components onto the client and we think we have installed something else on is old laptop in the past to give him the 97-2000 option but don’t know what. We have compared like with like and cannot see a difference. Any ideas where the dlls might be that give him the option for Excel 97-2000? Thanks in advance.​   What we want:   What we get when we install IFS:  

We have split from our parent company, and since disconnecting from there network, IFSEvents has stopped because it cannot use their mailhost. Where do we set the Mailhost for IFS Events to use to send emails?   Yes- we are that far behind the times with IFS2003!

Crystal report developed and executes successfully outside of IFS. Report is using a custom developed IAL as its data source (access granted to appropriate permission sets) When copy Crystal Report to server and try to preview in IFS an error is presented: Server was unable to process request. ---> System.NullReferenceException: Object reference not set to an instance of an object.    at Ifs_ReportService.GetSavedPDFReport(String FileName, String ParameterValues, String LangCode) in c:\inetpub\wwwroot\IFSCRWebSetupIFST_3\App_Code\Service.cs:line 244    --- End of inner exception stack trace ---  No actions were executed. Other Crystal reports work fine which would rule out issues with the IFS Crystal Web Service. Does anyone have any suggestions to overcome this error?  Thanks in advance Shaun  

Any idea what values the column internal_type in table attachment resides? Which is not a UI column. So far only noted the value SIGNATURE which comes for technician/customer signature attachments. Was not able to confirm the remaining values that may exist in the ATTACHMENT.ITERNAL_TYPE column (apart from signature). I could see an entity ATTACHMENT_INTERNAL_TYPE which resides under FSM codes, that has only SIGNATURE as a code value. Could this be it though the column names slightly differ, any thoughts please?

Hi, When will it be possible to override/overtake fragments? This is a serious hurdle when it comes to porting over customizations from EE to Aurena.   Kind regards, Sindre Tellevik

Hi, In the shop order screen can I select part no configuration in the list of value?  

We have a user that would like the System Info added to their context pane, been through the security settings and can’t seem to find it anywhere. Does anyone know how to add this for a user?

When publishing custom fields on the BusinessOpportunity logical unit I get the error “No Data Found”. When I go to the database the view is no longer present. Anyone ever seen this before?   

We would like our sales department to authorise the sales quotations from collegues, before they send them to a Customer. I hoped is was a standard functionality in IFS 9, but could not find it. Anyone an idea about this?  

Hello.  When using component parts across a multiple lot size, say 10, IFS wants to split the Qty Per Assembly if the split is not “all”. For example, lot size 10, qty req per assembly is 1, if we use 5 qty of alternate component part, the qty per assembly is 0.5.  In the case where the part cannot be physically split, i.e. a bolt, then i’d want to issue all 10 to the shop order and use qty per 1 per assembly, and just use 5 of part A and 5 of part b.  Is this possible? Apps9-upd15.  Dave  

HI,I am using Mobile Work Order on IOS pushed out via MDM and a custom B2B App. I wondered if anyone had any experience in this setup. As we have an on-prem touch apps server is it possible to push the app out with the login parameters pre populated, eg systemID, touch apps server url and username/pass. We can pull user name and password from MDM.

Is there an option to set an Engineering Revision not to transfer until the Revision status is Released? There is no other way to check whether Approval completed, all required documents is attached, etc. before the transfer.

Using APPS9, we have created a copy of the Transport Task page and modified the new version with custom fields, we are struggling to apply the custom menus that are in the original version of transport task. Can this be done?

Hi All,   Is there a setting to disable the sorting functionality by clicking the column header? I never noticed this but today a customer questioned about it, and now I see it every time when opening a table window   I already tried disabling FNDBAS Presobject Table Column Reorganization but it didn’t solve the problem.  

Hi, Is there a way (shortcut) to go to/open the pre-posting window? Pre-posting is used in many Windows so we are looking for a faster way to do the input.

I am attempting to get the Mobile app to update the TASK.ACTUAL_TRAVEL_START_DTTM field with the current time when the task status is changed from Assigned to En-route via the mobile app. I can update the value via client scripting, however I cannot figure out how to trigger it ONLY when the task status changes from  Assigned to En-route. I had thought about updating via a business rule however I would not catch the exact time of when the status is changed on mobile, only when it is synced. Thanks in advance for advice!

Hey community, how can I add the necessary material? Best regards, Nadim

Has anyone used the Resource Criteria tab on the Project form?  I am looking at it and it looks like we can set priority for certain values over and above just Resource ID.  But what is not clear is what this actually does for us in the application.  The help states that “Once the resource criteria has been decided and entered for the project the resource planning can be performed much easily.”  I do not know what that means.  Is there some sort of external project planning engine that I am not aware of that is going to use this data to plan resources and pass allocations back into the project?   Does anyone have a good use case for this tab/functionality? 

Hello Community, I’m trying to create new orders for a project with RMB, but instead of Requisition to Order I only can choose Requisition to Request. What do I have to change for the command Requisition to Order?   Thanks in advance for your help! Best Regards, Nadim

HiIn IFS10 the Maintenance is rebuilt, this is very good step forward and I think it´s very good, but we missing some things. One thing that we missing is to show Work Task Steps in Object Navigator.Any reason why this is not showed? /Karl

Hi All,   In the FSM Mobile Application there are baseline CUSTOM fields, as well as the ability to create CUSTOM fields for any screen.   Some of the existing Custom fields are;  CUSTOM.FULL_NAME DebriefOverview Screen  CUSTOM.FORMATTED_TIME JobList Screen Displays a concatenated view of task.plan_start_dttm and task.plan_end_dttm CUSTOM.FULL_ADDRESS JobList Screen Displays a concatenated view of address, city, state, zip etc. There is the capability to add Custom Fields, which you then have the ability to configure limitedly.   My question;   It seems that all allowed configuration through designer is limited to the source and description, as present in the mm_field  table.       Nowhere in the mm_field table, or any other mm_field_** tables, can I figure out where the real source of these custom fields is defined.   Ref guide seems limited to the statement “If the field you want to add is not bound to a specific table and column, select Custom Field”   Where, if at all, in the da

I would like to know which application (form) is actual started by a user. Security is all arranged by permission set, but it doesn't necessarily means that the program's in the permission sets are actually used Is there a way to activate/facilitate logging somewhere in IFS or via PLSQL? This will help me analysing which application is used by which user and in which frequency.    

The customer has moved from Apps8 to Apps10 recently and they use SSO for logging in. They have a request to reduce number mouse clicks for logging in. He states as below, First click on the click once link  Second click to download and Run Third click to select the account to log in But if they have a shortcut to the Application, then it is working a bit weirdly. So they are asking if they can optimize the number of mouse clicks before logging in. Is it a possible task?   In Apps10 doesnt it have the 2.0 and IsolatedStorage cache in the machine? I tried internally it always ask to download the Application.

Hello, I want to hide restore navigator from RMB in navigator. Is it at profile level? Can any one advise? Thank you.