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Rasika Lakmal
Superhero (Customer)
Rasika LakmalSuperhero (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
ROUNDDIFF +/- (Clearing Positive/ Negative Remaining Stock Value) transactions

How [b]ROUNDDIFF[/b] +/- (Clearing Positive/ Negative Remaining Stock Value) transactions are created in inventory transactions history. Much appreciate if you could explain this using a business scenario.

12262
Piyal Perera
Hero (Employee)
I
Do Gooder (Employee)
IroshanDo Gooder (Employee)
asked in Insights (Business Reporter and Analysis Models, EOI)
EOI - Indicators does not have category modeled

Hi, This is related to EOI.I'm using a Category as Context on my Cockpit Page, but I still see Indicators that have no category modeled on my Cockpit Page. What is wrong?

1621
C
Do Gooder (Former Employee)
I
Do Gooder (Employee)
IroshanDo Gooder (Employee)
asked in Insights (Business Reporter and Analysis Models, EOI)
Inbound SOAP Service terminates with 503 error

 Hi,My inbound SOAP service is responding with a 503 after an app pool recycle. How can I fix this issue?  

3421
C
Do Gooder (Former Employee)
T
Sidekick (Partner)
TierajengSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Batch queue Configuration

What is the significance of the No of processes in the batch queue configuration? 

8891
Charith Epitawatta
Ultimate Hero (Employee)
D
Do Gooder (Customer)
DOlsenDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
How to export Saved Search list

We're upgrading to IFS 10 from IFS 8. I need to verify all the saved searches came through intact. If I navigate "My Administration" -> "Saved Searches", I can see the list. How do I export it so that I can compare the IFS 8 list to the IFS 10 list? Alternatively, what table or view can I use to see this information in SQL?

6272
D
Do Gooder (Customer)
S
Sidekick (Customer)
SORBJAHAUSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Lobbies in Aurena

Does anyone know how to publish changes to a lobby in Aurena? I've made some changes to one and they are active in EE, but not on Aurena. Also wonder how to change a Lobby in Aurena. We want to make a local copy of My Self Service and do some changes to this. Bjarte

10825
chanaka-shanil
Superhero (Employee)
Dhananga Jayatilake
Hero (Employee)
Dhananga JayatilakeHero (Employee)
asked in HCM (Human Capital Management, Payroll)
Date of birth as protected information

When date of birth is defined under protected information and connected to a protected person that information is shown in incidnet window (Personnel Injurries and Illness tab). Why is that?

3723
Dhananga Jayatilake
Hero (Employee)
J
Hero (Employee)
Jagath DharmakeethiHero (Employee)
asked in Products (Manufacturing, Products, Engineering)
APB behavior when Multiple Shop Orders connected with a Project

If a Project is connected to multiple Shop Orders and one of the shop orders is connected to a Department (from an operation/work center), it is populating all the Shop Orders when loading Advanced Planning Board with the Department. This seems to be the current application behavior. Does it go in line with the real-world production scheduling?

4561
Saman K
Hero (Employee)
KristenGastaldo
Superhero
KristenGastaldoSuperhero
asked in Forum FAQs & Help
Trouble joining or logging into the community?

If you've tried to join the community, but haven't received the authorization email (check your spam) or are having any other issues joining or logging in, what should you do?

5901
KristenGastaldo
Superhero
O
Do Gooder (Former Employee)
Oalumali SirisenaDo Gooder (Former Employee)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
NOTIFY_BUYER_PO_AUTH_COMPLETED - event function

Why does not the "Buyer" visible under authorization tab in Purchase Order window, even though an authorization is being fetched? Moreover, an explanation is required for not receiving any email by the "buyer" regarding the authorization when the “NOTIFY_BUYER_PO_AUTH_COMPLETE” event is enabled.

4562
O
Do Gooder (Former Employee)
Dhanushki Pahathkumbure
Hero (Employee)
Dhanushki PahathkumbureHero (Employee)
asked in Service (Touch Apps, MWO, MRO)
Issue in tech portal task request screen

When log into the TechPortal and go to Task/Request screen and click on the magnifier on top right corner of the screen, technician will be able to see all Tasks and Requests. It is expected that technician should only see his assigned Tasks or Requests, not all. This seems a big security issue.

1521
Kalpani Dissanayake
Superhero (Employee)
Azelle
Sidekick (Employee)
AzelleSidekick (Employee)
asked in Products (Manufacturing, Products, Engineering)
MWO Android Version 10

Hi guys, one of our customers has asked a question which I hope you can help with. The customer is is running Apps9, Update 1 but their MWO version is currently UPD9 PS2, HF1. The question is: Android have recently released their new OS and we have found some issues with compatibility with our current version. I understand that at present IFS only support MWO 9 up to Android Version 8. I just wanted to confirm the status with regard to support and how we can resolve this issue. It is likely that going forward any new devices that we receive will be pre-configured with Android V10. Any help would be gratefully received.

3052
Azelle
Sidekick (Employee)
Dhanushki Pahathkumbure
Hero (Employee)
Dhanushki PahathkumbureHero (Employee)
asked in Service (Touch Apps, MWO, MRO)
Mobile logs stopped working

Mobile login is suddenly stopped working and getting A116: Invalid User Name/Password pair. Please try again. Any idea why?.

3942
Jon Reid
Hero (Employee)
Nethmini Kosvinna
Superhero (Partner)
Nethmini KosvinnaSuperhero (Partner)
asked in Service (Touch Apps, MWO, MRO)
No view of Active or Historical Work Orders in Customer 360 View

When Customer 360 View is open, Equipment Objects can be seen that are associated with the customer but no Work Order information can be seen, either Active or Historical

2001
Mithila Rathnayake
Hero (Employee)
Kalhari Dissanayake
Hero (Customer)
Kalhari DissanayakeHero (Customer)
asked in Finance (Financials)
Supplier Payment Rollback - Partial Payment

Booking Control Supplier Partial Rollback: In the case of "Supplier Payment Rollback - Partial Payment", we already have the problem in IFS7.5 that the lump-sum partial payment is not posted back to the supplier, but to the company ID. The fault is the booking control PP9, because this is not can be set equal (according to supplier group) posting control IP1. Please advise on how this can be corrected.

12492
V
Do Gooder (Employee)
S
Hero (Partner)
Sugandi NadeeshikaHero (Partner)
asked in Finance (Financials)
Unable to create an invoice which includes tax code with tax type set as ‘calculated tax’ and deductible % is different from 100%

We are unable to create an invoice which includes tax code with tax type set as ‘calculated tax’ and deductible % is different from 100%. Once the invoice is created, it was observed that posting information aren’t balanced. The invoice is in ‘preliminary’ status and it isn’t possible to add somewhere any amount to balance the invoice. When trying to perform the functionality, RMB > Post Invoice, the invoice status would update to PrelPosted. However, we couldn’t finally post the invoice as there is no way to balance the invoice.

10332
V
Do Gooder (Employee)
R
Hero (Employee)
Rasangi TilakaratneHero (Employee)
asked in Finance (Financials)
Tax Code can be deleted although the code is defined in Posting Control Details

Tax Code can be deleted from Tax Codes window, although the same Tax Code is added/defined in Posting Control Details. Please explain the functionality behind this, since as per my understanding it should not be possible to delete the Tax Code if used somewhere in the application?

3392
V
Do Gooder (Employee)
Bandula
Hero (Employee)
BandulaHero (Employee)
asked in Products (Manufacturing, Products, Engineering)
Aurena Custom Page Editor (Page Designer)

Is there a single screen to see all existing configurations ? Also can we export/import configurations from one environment to another ?

9442
Bandula
Hero (Employee)
T
Hero (Former Employee)
Tharindu RasnakawewaHero (Former Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
FSM environment Setup

It is noted that all the FSM customers has their environments in cloud , is limited to set up only 3 environments. 01) Is there any specific reason for that? 02) Is this same for the customers who has their environments hosted on premises ?

3432
C
Hero (Employee)
Kalhari Dissanayake
Hero (Customer)
Kalhari DissanayakeHero (Customer)
asked in Finance (Financials)
Posting proposal authorizer summary

Posting proposal authorizer summary contains two lines for the same authorizer when authorizer routing rules/assigning rules are involved. Is there any specific reason?

5931
N
Hero (Employee)
P
Do Gooder (Former Employee)
PARILKDo Gooder (Former Employee)
asked in Products (Manufacturing, Products, Engineering)
Pick By Choice

Pick by Choice is a functionality introduced in App10, there we have the option to select the scope of the choice we should be given when making the choice. My question is when I allow this functionality to be used on stock for which the pick list has been created and printed how does it work when a change is made to the existing picking plan of that stock since the previous pick list has been already printed.

8381
Björn Hultgren
Hero (Employee)
Y
Do Gooder (Former Employee)
Yushan RandikaDo Gooder (Former Employee)
asked in IFS Maintenix
What are the permissions needed for "Start historic Work package" button?

A new button called "start Historic Work Package" was available in Maintenix 8.2 SP5. Users can use this button to record the start of a work package that occurred in the past. The user's role has been assigned the permission ACTION_START_HISTORIC_CHECK, but the button is not visible on the start work package page for the latest version. Only "Start work package" and" Start Work Package and Enter Usage" buttons are visible. Are there more permissions that need assigning to the role to be able to see the "Start Historic Work Package" button?

4531
H
Hero (Employee)
K
Do Gooder (Employee)
Kavindu GayashanDo Gooder (Employee)
asked in IFS Maintenix
Need to add some buttons to the ToDo List

I am wondering if there is a way to add following pages as buttons to our Homepage- ToDo List: Database Rule Search Task Search Task Definition Search Fault Search Location Search Our To Do menu is brutally long so this would be a timesaver.

5971
H
Hero (Employee)
Y
Superhero (Employee)
Yasanthi GunawardenaSuperhero (Employee)
asked in Service (Touch Apps, MWO, MRO)
Why Media Items are not showing in Historical WO Screen?

Media items which are attached to an active work order, disappear once the work order is moved to a status of Finished.

3272
Amila Samarasinghe
Superhero (Partner)
Nethmini Kosvinna
Superhero (Partner)
Nethmini KosvinnaSuperhero (Partner)
asked in Service (Touch Apps, MWO, MRO)
Please explain the usage of system parameter SHOW_HANDOVER_WO.

System parameter SHOW_HANDOVER_WO is used in Call center configuration. What is the usage of this parameter ?

1281
Thilini Kumarasinghe
Ultimate Hero (Employee)

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