Solved

Hi there,I’m trying to get inter site trading working where the sites that trade are in 2  different companies. I can raise and send a Purchase Order from the demand site to the Internal Supplier, this successfully creates a message in the Connectivity Outbox, however, it does not generate an Incoming Customer Order on the receiving site and there is no Connectivity Inbox message generated. I’ve got inter site trading working successfully where the sites are within the same company but not across multiple companies Any ideas? Thanks!

Would anyone know why the single occurrence ‘Name’ field would grey out??We are creating the quotation from business opportunity - 9 times out of 10 it works okay, but occasionally the quote greys out the name field on the single occurrence and we cannot amend. So if we want to put a contact/contractor name in the single occurrence we are unable to.The work around is to open up a new sales quotation screen, re-enter the quote number and it frees up the field! Any ideas:Example 1 - Single Occurrence unchecked - delivery = document address - all as expected :) Example 2 - Check the Single Occurrence box - name and address is now greyed out!Only way to clear this issue is to open a NEW window, look up the sales quotationExample 3 - New window, now I can enter name/address after the single occurrence box is checked Any ideas what is causing the screen to lock the field??? What can I do to stop this.Driving me nuts as no errors at all and cant see any background processes holding it up. It

Hi,Can anyone please advice how can I create escalations automatically based on previous escalation open days.Example: I have crated three level escalation hierarchy and first person escalation is opened more than 2 days then next escalation should create for second person in hierarchy and if more than 2 day then escalation to third person in hierarchy.ThanksRamya

How to force new users to change their password when logging in for the first time?

In FSM TIMESEARCH screen,  I would like to set a default value of the logged in user to the search field NON_PART_USAGE.MANAGER_PERSON_ID. I have created a client script to do the job thats uses the SetControlValue function, but the value is not set on the screen. The SetControlValue always returns ‘False’ Here is the script used:var MgrPersonID = getControlValue('NON_PART_USAGE','MANAGER_PERSON_ID');returnvalue=true;if (MgrPersonID == '')    {    MgrPersonID = getUserInfo('PersonID');    alert('Set person id to default ' + MgrPersonID);    }    var returnvalue = setControlValue('NON_PART_USAGE','MANAGER_PERSON_ID',MgrPersonID);alert(returnvalue);

We are investigating how we can use Project forecasting in a way to follow up the forecasted total cost of a project (activity).  Now, we have entered estimates for all activities.  Planned cost driver: Estimated Cost Progress method: Manual Our idea is to have the estimated cost as the initial EAC. BUT if the actual costs exceed the EAC we would like the actual cost in relation to the manually entered cost progress to be calculated as the EAC.  Example 1:  Estimated cost = 1000 USD Actual cost = 1500 USD Cost progress = 100% This would lead to EAC = 1500 USD Example 2:  Estimated cost = 1000 USD Actual cost = 1500 USD Cost progress = 50% This would lead to EAC = 3000 USD This is definately not how IFS is designed. But whatever alternative we try out, we end up with the estimated cost of 1000 USD either as the ETC or the EAC of the budget.  With the forecast option “EAC Recalculated” we end up with 1000 USD as ETC and 2500 USD as EAC. With the forecast option “ETC Recalculated” we end

We are going to setup some monitoring dashboard in app dynamics for DSE servers. Is it ok to install appdynamics on DSE servers.

Hello,  I’m attempting to use the Copy Part feature to copy an Inventory Part, Routing, and Product structure to another site in my system. Currently, we are creating parts in an estimating site that houses all of our work centers, labor classes, etc. Once the parts are finalized, I would like to use the Copy Part function to move those parts to the correct manufacturing site. I have noticed that the Copy Part function works, however it does not bring over my routing steps. I’ve tried changing the status to Build, but the routing steps still do not appear after the copy. I’m not sure if there is something I’m missing, or if this is how the Copy Part function works when you try to copy to another site.  The final item I’ve noticed is that you are not able to copy a new Product Structure component part to a new site unless you manually copy the part prior to running the Copy Part from the top level Inventory Part. My assumption was that if you run the Copy Part from the top level, if

in FSM,Does anyone have a process in place to post multiple shipments at once?We have a quarterly program where we ship out over 700 orders or maintenance kits to our customers. Right now we have to post and print each shipment 1 by 1. its tedious. We talked about running a perform batch shipment XML but it froze up the system. open to any suggestions people may have on this.

Hi,We have a user where context menu items are missing when he log into IFS from his computer. If he log into IFS from another computer it is ok. Does anyone have a solution?  

Hello,I have created a custom LU with 3 fields, created the custom page, inserted into a custom tab, and everything was working good. After a test, the users told me that one field was unnecessary, and they wanted to remove it. Then I proceeded this way:removed the custom tab removed the custom page unpublished the LU removed the field published the LU created the custom pageNow, when I add the custom page to the custom tab, I cannot find the page in the list.I know that, to make it easier, I can hide the field but this is not the first time that this kind of problem happens and the solution is …. wait until the next day. In fact the next day the custom page “magically” appears.Why this happens ? Is there a background job (maybe in the night) that rebuild something ?We’re running IFS 10 update 8.Thanks.

in screen of 【 Accounting Rules > Business Events > Business Events Analysis 】I want get which screen which action show this Event log   1st one details 2nd one details  

Hi I am setting up a new Whose Place was wondering if anyone can tell me the significance of the Field “Type” and what the posible values are. Thanks, Graeme

Is is possible to switch the product on a request / Task after it is completed (with part usage, non part usage done)? When we attempt to do so, we cant remove the old product from the request. The error states that it cannot be moved since it is tied to part need, usage & NPU. The way around is it we update all those values with the new request unit ID via SQL DB Query. Is there a more user appropriate way for people to do this day to day vs manipulating the database -

Hoping someone can shed some light on this situation. I have a user that brought this up - whenever they are trying to print a Crystal report, the Print dialog box always default selects “Microsoft Print to PDF”, instead of the Windows default printer (shown as “Front Office” with green default checkmark below). Her IFS Printer Definition settings are also set to default to this office printer. I even checked on our IFS Print Agent server - and the default printer is another office device.  Does anyone know what might be the reason for this, and whether it can be changed?  

We have custom events/API calls running in the background I think that's causing this but struggling to find the cause.I am going from the business opportunity, creating a quote but delivery is greyed out. I then try to modify and see the following error:Any ideas how I can trace back the problem?

Does anyone have any documentation on IFS Data Migration? Thanking you in advance for your assistance and time. John

I have tried to change the standard IFS logo to the company logo but it is not appearing.   Please advise.

Hi, I was able to create  my first connection object and I had to create my own transformation method, following guidelines found in OpenIFS forum. When I tested it (with the Test transformation option ) , I got a successful status. But it does not work on the target LU. What is the best way to debug this problem ? Haven’t found anything in the Debug console.   Thanks   Michael

Is there a way to create an event that emails work task information as an ICS file so maintenance techs can add it to their calendars?Better yet, is there a way to sync work task assignments to an outlook calendar?

Looking at Customer / Product / Price level budgets / forecasts that can also be used for measuring salesperson targets ?Have reviewed S&OP and Demand Planner but these are more quantity based and just use Avg Sales Price so are fine for general planning but not detailed sales budget level that we can track report against at sales person level ?I have been point towards external solutions such as Beqom or Xactly.  Any IFS partner solutions available for this ?

I was used to be able to find the ‘Whats new in IFS apps Update x’ in OpenIFS. Since this platform has been taken offline, I haven’t been able to find the latest updates. Where can I find those now? I’m particularly looking for UDP8. 

Hi,Is it possible to somehow set the volume and weight on the customer order line of a configured part based on the characteristic values? If you for example enter the dimensions of the product as char values the weight and volume need to be calculated.Kind regardsKristian

Hi,I wanted to enquire if it was possible to create an event that was triggered when a file was stored in EDM (File Repository) and then send an email using IFS Connect Routing Rules/Addresses with the email attached or a path to the file stored in the body of the email? I can see the routing address for email has an attachment name parameter. Is it also possible to pass a TO address to the routing destination dynamically?

Hi,It is my where clause in Quick Report(SQL statement type)spr.MANAGER = '&MANAGER'I need result when parameter(&MANAGER) is empty getting no data found message When I use where clause likespr.MANAGER is nullI’m getting result as expected  Any ideas to get result with where parameter is empty? Thanks,Narsi.