Solved

 When you are off line (sync or WiFi turned off) and need to log in again to the FSM mobile client, it doesn’t work if your user is defined to use SSO. Perhaps there is a missing token?Have any of you guys encountered this issue? I haven’t been able to test in an ref environment since as far I as I know none is set up to use SSO. Customer is on FSM6 Update 4.

How to extract the App parameter values from the FSM Application.?I need to extract all the  App parameters and its values from the FSM Application. Kindly need you support. 

Hi AllWe are on IFS9.We had applied Update 17 to our test environment back in March/April. We recently refreshed Test with a backup of the Live database. Now we were hit with something I haven't seen since our earlier versions of IFS. We now have a mismatch between the Application and the database. e.g. wrong number of arguments... (yes, I should have spotted this, but furlough etc...)Obviously the middleware is at Up17 and the database as per live is Up16.Can I run the Update patch against the database only?? by checking only the option ‘Deploy database files’? Has anyone else had to do this? We used to see similar issues back when we ran executables, and often a user would be using the same executables for both Live and Test, of which were often at different patch levels.Surprisingly we have not hit this issue for years, i think because we would normally test the Update, and apply to Live fairly quickly afterwards. With Furlough etc, we have not kept up with this.Any advice would be

Hi,I know there is a minimum stock value on the Inventory Part, this is the Safety Stock. But is there also a maximum stock? A simple example:When the inventory quantity of a part in stock is zero, and the maximum stock is 10. IFS should suggest a Purchase Requisition after MRP with a qty of 10 pieces.

Has anyone used a view other than External_Invent_Part_Issue_Pub or Internal_Invent_Part_Issue_Pub to define a Base Flow. We would like to use something like CUSTOMER_ORDER_JOIN_CFV to utilize some custom fields. To date I have not managed to use any view other than those suggested in the Base Flow wizard. Any comments most welcome.

As the title suggests, we have an issue where our sales team have been through the usual process of Picking/Delivery/Delivery Confirming our sales quantities however in this instance it seems that 3 out of 4 were delivery confirmed. The system then carried out the next process of creating a customer invoice from this confirmation and created an invoice for 3 out of the 4. This has left 1 item behind. If I go to Delivery Confirmation of Customer Orders (below), right-click on the line and select Delivery Confirmation the line disappears. If I press F2 it comes back again.  The issue I believe is that the line is at the status Invoiced/Closed. As you can see above, delivered is 4 and invoiced is 3I am now seemingly stuck between a rock and a hard place. As the line is closed and a customer invoice has been created this limits what I can do somewhat. An RMA is great if the line has been invoiced but this last one hasn’t yet been confirmed, let alone invoiced so this doesn’t seem to be an

I have recently been asked to report on historical Work Orders resulting in Work Centre down time. I am vaguely aware that Work Orders or Serial Objects can be linked to Work Centres but would like some guidance if someone is willing.I need to understand if, how and what should be considered if either objects or work orders are linked to a shop floor work centre.Whilst we use the shop floor work bench we do not use any of the scheduling or capacity planning tools for Shop Orders.Many thanks,Matt

How to Create a New RMB and Link particular report ?

Hi all, Has anyone ever tried to pay a Supplier Invoice in a different currency than the Invoice Currency?We have received an Invoice in Angolan Kwanza, but we don’t have a Kwanza account. Now the bank is rejecting a fx. trade upon payment. Therefore we got the idea to pay the invoice in USD instead. Anyone knows if this is possible to trigger from IFS?

Hi!I want to create an RMB from window Purchase order to Window Report archive.But i cant find the name of the data source for Report archive. System info is empty when entering window “Report archive”.Is there someone who can help me how to find this information. /Albin 

Hi,Is there a screen visible in IFS where you can see all transactions relating to a Customer Order.For example you could view order status, invoice number, any collections or credits raised against the order?

In Aurena, i grant Training Event function (TrainingEventsHandling Projection) as read-only but the +/ edit /delete buttons are still available !once choosing ‘add’: The user will be allowed to enter all fields before a message 'No Access granted' will pop-up once he try to save it .why they are not disabled/invisible same as in Enterprise Explorer ? i have this problem in many functions ... any help will be much appreciated

HiIs it possible to create a back to back invoice in FSM 6?Regards

I created a custom Aurena Page and added it to an Application Configuration Package. In IEE on the Application Configuration Package screen one of the items in the ACP is of type Aurena Page Group. When I right click on the Aurena Page Group item and select Export Item I get an error message stating: “Error occurred in XML processing”. If I View Detail on the error I see: “Failed executing statement (ORA-19202: Error occurred in XML processingORA-00904: "T"."NAVIGATOR_VISIBLE": invalid identifierORA-06512: at line 15ORA-06512: at "SYS.DBMS_XMLGEN", line 237ORA-06512: at "SYS.DBMS_XMLGEN", line 271”If I remove the Aurena Page Group item from the Application Configuration Package then the Export function for the ACP works. While the Aurena Page Group is an item in the ACP the export fails. I am on IFS 10 update 9. Any thoughts? 

Customer is on FSM6 u6 on the Azure Cloud.   They are trying to get an invoice to attach to an email notification.The notification will go out but the attachment (invoice pdf) is not attached.  It did work in 5.7 but something must have changed that is not documented.  

FSM 5.7 - The request's Repair Deadline is not updating when the SLA is updated in the Task.Attached example shows a task/request where the priority was changed, updating the SLA. 

We are currently considering using IFS Time Tracker 10 for employees to register time using their phone/tab/PC. IFS Time Tracker 10 is available in Apple and Google Play app stores. However Microsoft Store only has up to Time Tracker 9 and does not have the 10 version. Does anyone know why?The PCs and some of the tabs are associated with Microsoft user accounts and we are unable to get Time Tracker 10 onto them due to this issue.

I was wondering if it would be possible to add a stacked bar chart to an ad-hoc or custom report?Here is an example of a chart I would like to add to a ad-hoc or custom report. 

Dears, How can i find back and old pick list? The costumer order is Invoiced and closed, Pick list is reported. But I would like to ‘reprint’ (virtually) the pick list that was used.I can see the pick list number in the transaction history Thank you!

How can we enable aurena bot? When trying to use it we get a message saying IFS aurena bot is not enabled for our environment. I heard that it require a Microsoft subscription to a AI, but where do we set it all up in IFS?

Hi,I often make changes to objects with background jobs.Some times for some reason a job takes a long time from posted to executed.In the mean time the line is closed, and the job fails.Do you have a good solution for that?BR Kresten

I was informed that Counselor ID is the Supervisor ID who has access to a particular employee. When selecting the Counselor ID via LOV in Employee Development Plan> counseling plan tab, there is a list of Supervisors shown, however, not all supervisors who has access to the employee. For example, Matt is a supervisor of Donna and is listed as a Supervisor on Employee-Access Info as well. Also is available as the supervisor in Employee File summary. But when l go to the LOV in Counselor ID field, Matt is not listed there. Matt has access to Donna and is valid and active for the period and l logged in from app owner as well.Need to know if there is any other condition required for a Supervisor to be defined as a Counselor? 

Dear community,do you know an option to make sure, that the Pre-Posting in the Right mouse window Create Order from Quotation (Sales Quotation) is always checked.My first idea was to fix this in the base profile, but I stuck…Can anyone help me with a hint?Thank you for your feedback!Regards Martina

Why does an invoice not go to finally posted when it matches and balances with PO receipted value? We have invoice that balance, but have to manually add authoriser line and finally post

Hello, The situation is: There are 2 IFS 8 systems running. I don’t know the level of service packs, but i don’t think it would change something about it. The Problem is: I gave a development proposal depending on the Soap Gateway BizApi List at system A (The list under http://domain.port/fndext/soapgateway) suggesting the use of the handle InboundDistributionTransactions. Now the development should take place at System B and there’s no handler for the InboundDistributionTransactions. Is the list that the soapgateway is providing depending on the configured routing addresses ? Or is there any other step necessary to “activate” this handler / BizApis ? Thanks Michael