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Dear all. One of our customers wants to grant acces to users so they can schedule the GL update voucherAt this moment the schedule button is greyed out. The user have permission to schedule tasks but this button is greyed-out. Where can you adjust this?

I have created a background job that add x days to the Promised Delivery Date, however when the user is in the customer order record when the background job is triggered they receive notification that they cannot save the record as the record has been changed.   Also, the background job reports that a record was FND_LOCKED sometimes.   Is there a table /view where I can view FND_LOCKED items? Where can I go to get information relating to Customer Orders current in use so that I can ‘miss’ out any orders currently in use and then they will be picked up next time the job runs.

Hi,I want to use both "Overtake" and "Override" for a "procedure" or "function". I tried many methods but, after deploy it considers the last operation valid.Kind Regards.

On the person screen and place screen, there are many values of places_relationship.①how these values of places_relationship are used in repair progress?for example,is the value of place to ship filled in automatically in address ID on shippment screen ?②And which value is necessary ? if the value is not set firstly the repair progress can not be moved on.③Can there be process differences due to different  values of whose place?for example,the place of customer or repair center. IF you have some ideas about this question, please check the attchement with details.Thanks !! 

I have a routing address setup to make a call to another system using REST in an IFS cloud managed environment.  It works most of the time, but after multiple successful calls to the end point I start getting an error:  Exception while sending data Caused by: javax.net.ssl.SSLException: Connection reset Caused by: java.net.SocketException: Connection reset. Does IFS utilize a security appliance in the cloud hosted environments that sends a RST packet to the Connect server automatically after a certain volume of transactions are processed?   I have Connect configured to retry 60 times after 1 minute.  This results in the message going from a waiting status to released after about a minute and then Connect picks it up and resends within a minute from there.  As such a new RESTful connection for the same API call, but it continues to receive this error from anywhere from 10 minutes to multiple hours.  If it is able to successfully make the connection which it does about 40% of the time, i

I have a query regarding withholding tax voucher cancellation. For me, B voucher is created automatically for withholding tax once the customer invoice is posted. But I want to cancel this voucher as it contains some error in amount field.But, I am not getting any option for reversing the entries. Note: The Voucher created is in Approved State. It is not updated to GL.Need a solution asap.

Dear All, We are using IFS8, and I am looking for an external customer invoice upload file template on excel, anyone can help please? Thanks and Regards,Claudia

So what is the IFS design for communicating the Shop Order reserved serial numbers to the manufacturing floor (they only use IFS Shop Floor Workbench, no logins?)   We’ve looked at the Shop Order report and the Shop Order Work Instruction report; nothing.  Our actual issue is how do we communicate the Shop Order reserved serial numbers to the outside service operation vendor.  But at this point, that would be a bonus….  Ideas?

Hi, I’m wanting to create a depreciation plan. When I try to click on the Simulate postings in Batch button this error appears  - Field [USER_GROUP] is mandatory for User Group Finance and requires a value.Would appreciate you can assist me with fixing this. Thanks.Best,Siem

Hello, I am curious as to whether or not it is possible to disable the Close Operation flag on the Approve Operation dialogue box on Shop Floor Workbench? Often times we have Shop Orders where we produce more than the remaining qty. The issue this presents is that if an operator forgets to uncheck the flag, the Operation line will close and no longer be visible on their Workbench. At this point, someone in our scheduling department has to reopen the operation so they can continue reporting pieces. Any help would be greatly appreciated! 

Hi,When I click on the redirect link on the Aurena UPD10 screen, I want to open the lobby in the same tab. is it possible ?    

When initiating MWO Service, it loops with the message “waiting for server”. Stay like that for ages.When have a look in IFS  Solution manager \ aurena native app \ administration \ installed app services the status is “init waiting for GP.” The url used is : https://ifspsd1-d01.demo.ifs.cloud/The user : ALDEFRThe password : ALdefr-2021*Thanks for your support

I try to connect demand  planner to a server … didn’t work.I check out the IAM Client do not have any for the demand planner server … think might be the reason.If it is the case can you send me a tutorial to set it up correctly ? or any documentation to set up properly the demand server planning in 21R1Thanks in advanceBase concerned : https://ifspsd1-d01.demo.ifs.cloud/

Hi Team,We have a requirement to create PLACE_EXT for handling additional properties, but unable to download & work with the values in Mobile.Can you please point to any documentation or examples to implement the same. Ex :- Sync Rules, Screen Client Scripts for Reading & Updating values for Mobile Thanks in Advance

After we installed the new version of BR 5.0.19.0 ,one particular user gets the error “IFS BR Upgrade Utility is not installed” while loading any report..This doesn’t stop the report from loading though..IFS BR Upgrade Utility is in fact installed and we upgraded the reports using that ..Tried uninstalling and reinstalling several times,however no luck..Appreciate any info on this ...

We are using App 9.4. We could not visualize the line chart with comma separation. We tried many types of data sources. It did not affect anything. In the pie chart, everything works fine. We tried to_number, round while getting data but still the same. How can we visualize with comma separation?  

Hi,I have a problem. The text format in the IFS 10.6 lobby looks good, but the text in the aurena lobby does not look what I want. How can I solve this problem?   

I have two questions in regards to scheduling direction:How/where do you set the default for the scheduling direction on a shop order - ours currently defaults to BACKWARDS? Can the Earliest Start Date be defaulted?  Currently we experience the earliest start date always being the day the shop order is created.  We want to have this be the Need Date minus the cycle time from the routing. Thanks!

My migration job will timeout after 30 minutes if I manually execute on it on Apps 10 IEE but it will run successfully as a Scheduled Background Job. But when I was using Apps 8, there wasn’t any timeout.  Is this a new functionality in Apps 10? 

Is there any way we can track changes users might have done in Invoice Posting Authorizers window?

Can I use Microsoft Edge to login in AURENA.?

Hi,We are running Apps 10, last week we updated from Update 3 to Update 8 in our Test environment.On testing we have noticed that our company Logo is not displaying anymore and the standard IFS one is, this is on report designer (rdl) type reports only.I have checked the system parameters and all looks ok against our Live environment, the report layout works fine in our Live enviroment, i have checked that the gif exists on the Server in the correct location. Tried re-importing the layout but nothing seems to work.Is there anything else i have not thought about or has anyone got any pointers that might help?Many thanksSteve 

When trying to start the local server for developer studio, I am getting an error even though my build succeeded and all of my libraries have been sync’d. ant -f C:\\Users\\jrmitchell\\source\\ifs\\EdiCoreWorkshop start-serverstart-server:C:\Users\jrmitchell\source\ifs\EdiCoreWorkshop\nbproject\build-impl.xml:1033: java.lang.NullPointerException at org.netbeans.modules.j2ee.ant.StartServer.execute(StartServer.java:110) at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:293) at sun.reflect.GeneratedMethodAccessor201.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) at org.apache.tools.ant.Task.perform(Task.java:348) at org.apache.tools.ant.Target.execute(Target.java:435) at org.apache.tools.ant.Target.performTasks(Target.java:456) at org.apache.tools.ant.Project.executeSortedTarget

All,Looking for some guidance.  IFS Apps 8 SP1 installation.We had a major incident yesterday when users lost the ability to carry out the Shop Order Receipt process - users were receiving an ORA-06502: PL/SQL: numeric or value error: character string buffer too small.The issue began at 11:11.  We finally resolved the matter some time later after finding that a number of packages, but critically INVENTORY_TRANSACTION_HIST_API, had the NLS_LENGTH_SEMANTICS changed from CHAR to BYTES at exactly the time the issue began.We reviewed all other instances of IFS (Dev, Test and another copy of Live) and the parameter is set to CHAR.  We changed INVENTORY_TRANSACTION_HIST_API from BYTE to CHAR and the issue was resolved.In our system parameters we have the following setting which as I understand it means we are operating a Unicode system We have reviewed all packages across Dev, Test and Live and there are number of inconsistencies between CHAR and BYTE.Questions are:Should all packages be set

since 30th April we are having millions of records appearing in the IFSAPP.SERVER_LOG_TAB and they relate to 2 application messages that do not exist.TEXT1  Number of Rows  ORA-20111: ApplicationMessage.NOTEXIST: The Application Message "379851" does not exist. ORA-06512: at "IFSAPP.ERROR_SYS", line 138 ORA-06512: at "IFSAPP.ERROR_SYS", line 376 ORA-06512: at "IFSAPP.APPLICATION_MESSAGE_API", line 2003 ORA-06512: at "IFSAPP.APPLICATION_MESSAGE_API", line 2024 ORA-06512: at "IFSAPP.APPLICATION_MESSAGE_API", line 456 ORA-06512: at "IFSAPP.APPLICATION_MESSAGE_API", line 463 ORA-06512: at line 1        5,779,206 ORA-20111: ApplicationMessage.NOTEXIST: The Application Message "379836" does not exist. ORA-06512: at "IFSAPP.ERROR_SYS", line 138 ORA-06512: at "IFSAPP.ERROR_SYS", line 376 ORA-06512: at "IFSAPP.APPLICATION_MESSAGE_API", line 2003 ORA-06512: at "IFSAPP.APPLICATION_MESSAGE_API", line 2024 ORA-06512: at "IFSAPP.APPLICATION_MESSAGE_API", line 456 ORA-