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I have an environment where we don’t want to allow the use of Pool Work Order or Technicians to Create New Work from mWO Service 10.  Is there a way to hide these tiles on the home screen in mWO Service 10?

Is it possible in Enterprise Explorer to duplicate a standar windows? For example, we have the Active Work Orders (overview) and Prepare Work Order (form) windows, but we need to duplicate this windows with a different configuration than the standar windows. Is it possible? Thanks in advance and regards,

Hello,first load of any form in Aurena on UPD4 arrise error message:Error stack:Unable to get property 'internalName' of undefined or null referenceTypeError: Unable to get property 'internalName' of undefined or null reference   at Anonymous function Do you have any advice, where the problem is?

Hi All, My application is working fine with LDAP authentication till the time the LDAP protocol is used, But when I am switching protocol to LDAPS it stops working. Please suggest.Note: Ports and other connectivity between AD and APPLICATION are working fine. Thanks & RegardsShitanshu Sharan

I need to import excel ot csv data to database in AURENA client page .for example ：click button in client page, open a dialog to choose excel file, then import to database . is there any control to use?

We are mid-upgrade. We switched from DB Authentication method for login to Azure login. Now our mwo devices are not receiving new assignments. I can see existing assignments but newly assigned are not coming through. I am able to login to the app, but then I receive this message ‘The sync process has started failing’. I go to Details and it only takes me to the Sync page in the app where the normally spinning green initializing circle reads ‘idle’. I am not sure the sync’ing issue is related to the change from DB Authentication to Azure, but it was working without issue just previous to that change. No other changes were made at the time. So it may be something else and a coincidence, but I thought it was important to note as the major change.Any ideas? 

HiOur PO’s may have documents attached on the header of a PO or on a Part Line/No Part Line.Using Aurena, if we query a PO and it has attachments on the header, it will indicate this with a counter. But if there are documents attached to Part or No Part lines, there is no indication of anything being attached.It is only by clicking on the each line’s attachment paperclip does it refresh the line with the number of attachments, if they exist. For our managers working from remote sites and using their devices to approve orders, this is  not efficient.Is there a way to display the attachment numbers right away when a PO is displayed?We are currently on IFS App 10, update 9, We are being told that we should have an update available for us with in the next few weeks. Not sure if that will make any difference or not.Thanks! 

Hello family,my name Abdul, am new to IFS financials and was hoping to get help in the form of video tutorial.  

Hi - I have created a company in IFS 10. But when I try to delete it, I am getting an error with a basic date error. Can you please help me with this?  

We use multiple companies in IFS and sometimes we see that an invoice lands in the wrong company what gives a error message. That is a good thing because you do not want an invoice for company A in the administration of company B. Unfortunately I have not found the option yet to change the company code within the screen of external supplier invoices. Is it possible to change companies within this screen? Or do you have to push through to the wrong company and then within the wrong company and then ‘cancel and create’ into the correct company?

Hi,Can someone please clarify when considering scheduling concentrations in FSM, What are bellow concepts referring to.  Duration of activity Regions AvailabilityThis information will be useful to investigate an error reported on resource allocation.Thanks 

Hi All,Does anyone have recommendations on how to mass-insert records from a XML Hierarchy select? Our goal is to automatically add “person_place - PORTAL_PLACE” records when a new place is created in FSM, based on the place’s global_name.     i.e.    new place (PlaceA) is added for global_name (Spencer)hierarchy select retrieves all person_id’s for people that have Portal_Place entries for “Spencer” Mass-insert inserts a new person_place record for “PlaceA” for the people identified in the Hierarchy Select. We tried with Mass_Update, which seems to be limited to “update” or “delete” only..  we can’t insert new entrieswe tried with Perform_batch, but the insert portion only applies to the 1st result of the hierarchy select (multiple results, always just 1 insert) sample of the perform batch: <perform_batch><hierarchy_select result_name="ppinsert"> <primary_table>person_place</primary_table> <from>person_place</from> <attrs> <attr>person_

Hi Everybody,Anyone can help me with a problem, I was releasing a Purchase Order using Rest API with postman.The operation is:https://cmbgse2062.corpnet.ifsworld.com:48080/int/ifsapplications/projection/v1/PurchaseOrderHandling.svc/PurchaseOrderSet(OrderNo='100006')/IfsApp.PurchaseOrderHandling.PurchaseOrder.Release Any time calling this operation I got the error below:{    "error": {        "code": "ODP_DESERIALIZATION_ERROR",        "message": "Error while de-serializing contents."    }}I'm missing something?Could you test this in your environment if it works? Thanks in advance,Alexandre Bicalho. 

I have a data source with a Market_Code parameter. The Lobby Element is a counter displaying  a total value On clicking on the counter it opens the correct Quick Report but it is waiting for the user to enter the parameter. How can I get the Lobby MARKET_CODE parameter value to pass through to the Quick Report Market Code parameter. In the past with list elements this is easy because it is simply a case of selecting the target column:   However, the counter doesn’t have this options.  I tried adding the Lobby Parameter value to the Data Source:  But the counter doesn’t have the target column option. I have tried amending the URL Address e.g. ifsrep:qr.598898&MARKET_CODE=$MARKET_CODE$ but then the report doesn’t open. Please advise. John

Hello,In the application monitoring console, we are shown the following error:How can we solve these errors?If we access to Search Domnains we only have errors in PurchaseRequisition:And when we reprocess documents with errors:The following error is displayed:Thank you in advance,Regards,

Can you please help me understand on how I can shift my status on Campaigns from Planned to Active?   

We have a requirement to setup GDPdU for a German customer.The setup ‘per se’ seems pretty straight forward. Having looked in the LCS in IFS there are a few “How To” instructions ( that are not accessable) Does anyone have a similar type doc - in German or English doesn’t matter - to help us understand what the requirement is, how previous DE localization now in Core should be setup to properly meet the requirements of GDPdU in Germany etc. Any guidance is very much appreciated. //K 

Hello, I have an issue where associates forget to clock out of Time Clock at the end of their shift. This causes an issue with the Time Card and reporting. Is there a way to have IFS automatically clock a user out after a given period of time (ie - after 15 hours)?I believe this would also resolve the issue of users forgetting to log out of Shop Orders in Workbench as well. Any help would be greatly appreciated. Thank you!

Open DP client > View > Uncheck Detail View, Forecast Comment, Querry. Open Forecast graph and maximize its size. Then close the DP client a log again. Open forecast graph. It will show without any issue. Close the DP client again and log again. Client will not open as it is crashed.   This has been fixed in APP10 UPD 4 onwards. For any issues reported below UPD4, below workaround can be used.  Go to regedit, HKEY _CURRENT_USER>SOFTWARE>IFS>Demand Client and delete that. Open the Demand Planner client again with settings again. Then DP client will be open without any issue once the registries are deleted.

Dear all,we are searching for a way to indicate more products in one task.Currently our structure looks as followsMultiple tasks can be be created below one request In one task only one product can be assigned → this is already done via configuration on the request screenGoal is to assign more products to one task. Background is that we are doing service on product lines, which can consist of multiple products. We typically don’t know which product is worked on first (technicians check the line on site). For the time being it would be sufficient to have one main product (assigned via the request to all tasks) and adding a list of additional products that need to be serviced on site. Naive question: Why not add via UI designer an additional tab in the task, establish the link  via child relations to products and further add a list, where the user can select products (as many as preferred). regards,Thomas

Hi,In Forms you have RMB Output/Quick Print… Is it possible to change the layout behind Quick Print. We want to change font and font size and also add information about who ordered the report?

Is there a way to create a payment term so a supplier invoice is due every Friday? ie: a specific day of the week vs date of the month?  I can’t see it but thought I would ask!

I’ve got a counter lobby element that I want to launch tbwOverviewCustomerAgreement from.The screen launches fine but it’s got a company filter on it and this is not passed to the screen from the lobby element.  I can’t figure out how to pass the COMPANY from the data source.Anyone got any ideas?

When we click on Search we usually see the Keywords at the top of the screen.  For some reason this is now missing. Where can this be enabled/disabled? Regards Joh

Hi Team, I am trying to create following scenario in IFS: Site A Releases Customer order and the set up automatically created a PO for Site B.butIntersite CO doesn't get created for for site B Do I need to enable some setting which will create intersite CO for site B ? Please let me know. Thank you.