Solved

My colleague and I have tried to log on to the IFS customer portal today. https://www.ifs.com/login/Usually this works fine, but today we receive the error “Try again or contact your helpdesk”. We don’t have any other way of contacting our helpdesk than logging on to the portal… Please make sure the IFS customer portal is up and running again so that we can access the Customer Engagement Center.

I was wondering Is there a way to query all Vmi parts I have in stock ?

Dear experts , When I'm receiving Inter-site purchase order , I got below error ? Do you have any idea to fix it ?  

When creating customer invoices [invoice documents] in IFS10 version, is there a possibility to create them in the format PDF/A? This Community post discusses about ability to do it for report designer documents:https://community.ifs.com/framework-experience-infrastructure-cloud-integration-dev-tools-50/make-report-designer-pdf-a-compliant-6162 However, it is not clear if the same format can be used for customer invoices.If this is possible, kindly add more details on how this can be achieved. Thanks![This post is entered behalf of an App10 customer]

Is it possible to disable the Show Hidden Items option        Many thanks   John  

Is there a way to take off the ability for the user to RMB  Show Hidden Items  (in the navigation area), see below:  

Hi, I am creating a Lobby for the ICT team and want to show IFS Licence availability on it.I can get this for Full User licenses no worries (in fact theres a premade Lobby Element for it), but for LTU and CTU I can only get find current usage, not availability (how many are free) or the Total (from which I could subtract the usage to give me the availabilty.Is there a view or table to query this data from for LTU licences etc.?

Hello,I am trying to create Inventory Part in IFS Application 9 but it raise error.“domain index is marked LOADING/FAILED/UNUSABLE”kindly help me to resolve this issue. error log attached.

Hi, when we enter time in Apps10 Aurena (After a certain time period - non consistent) we receive an error ‘Authentication error’ Human Capital Management/My Self-Service/My Time and Attendance/My Time RegistrationWe are currently using Azure connection. Does anyone know what could be causing the time out?Regards, Gary   

Employees work with several companies and sites. If an employee changes the location, then permissions cannot be completely revoked. EX: We want to remove an user as Invoice Posting Authorizer so that the particular company (XY) can be removed. Unfortunately, this is not possible, as he/she is listed as an authorizer in various records. He is invalid as Invoice Posting Authorizer, nevertheless it can't be removed and therefore also not the permission for the company.   Since this user is now active for another company, the 'old' company cannot be revoked and he/she has been granted a new authorization, this permission is now also valid for the 'old' company.  Furthermore, the user still has access to data that he should no longer have. Thus, it would be great if there is a way (solution or a workaround) to revoke company’s authorization.  

Hi, How do import exported Permission Set File to IFS?

Hello all, I am seeing an issue from Shop Floor Workbench related to Approve Op qty reporting. It appears that users are enabling the Report Previous Operations flag during the Approve Op process:From what I read in the help section, the box is enabled if the Qty to report is greater than the qty on the previous operation. This is very problematic as the default qty to report is automatically populated, which will enable the Report Previous Operations box. If the Site setting is disabled, the Qty to Report is blank, but turning this off results is By-Product calculations not being done.Is it possible to prevent the Report Previous Operations box from being enabled, or can the Default Quantity to Report be disabled at the Site, but still allow for By-Product calculations to occur at Approve Op? 

Hi community, How to attach a survey to a workorder ?  Thanks

I have performance problems in the execution of background jobs for a customer.I have already read all the advices regarding the increase of the job queue processes parameter but I would like to know if I could also optimize the frequency the job queue is checking for new jobs to execute.By default the execution plan is set to 30 seconds but is there a risk to put the queues to 5 or 10 seconds (at least those that do not handle only big jobs) ?

Hello.  On  Outlook panel in IFS Cloud 21R1, I can not add new business opportunity for my contact - no add icon is visible.New activity can be created for the same contact.  How can I configure to enable to add new business opportunity?  

We are using 14.0.0.24, Mobile Edge version 15.3.0.0.1Sometimes we want the SA to do a Direct transfer of a part from one warehouse to another but we need them to select parts from particular bins in the source warehouse, but on Mobile we cannot see or choose the bin that the part will come from, it just chooses a part from the first bin it finds the part.Is there any way for the Mobile user to see in which Bin a part is located when doing a Stock Enquiry? And more important, is there any way the SA can select which bin to transfer the part from?

Hello Community,Is it required to have local or public dns records for the redirect URIs when using Azure AD as the default authentication provider in Apps10? For example in IFS documentation sample URI has to be in this format: https://test888.example.com:58080/main/ifsapplications/projection/oauth2/callback/https://test888.example.com:58080/main/ifsapplications/web/oauth2/callback/ https://test888.example.com:58080/int/default/plsqlgateway/oauth2/callbackhttps://test888.example.com:58080/int/default/clientgateway/oauth2/callbackhttps://test888.example.com::58080/main/default/plsqlgateway/oauth2/callbackhttps://test888.example.com:58080/main/default/clientgateway/oauth2/callback Is it necessary to have an local dns/ Azure DNS or public domain registration for below FQDN?test888.example.com

Dear experts ,I am trying to re-create inter-site flow in non- production environment using existing data . However , it behaves strange as per below screen print . Other existing data too in different manner . Is this due to the issues in routine rules of inter-site set up ?Screen print of tested record Screen print of existing record 

Hi Team,Once the transactions are matched in Manual Transaction matching window. Is there any way to filter out the matched transactions from Unmatched Transactions?My requirement is I want to see only the unmatched transactions which are left after manual transaction matching is done. Is der any way we can do it?Thanks in Advance.Best Regards,Rakesh

Hi community! We are quite new to IFS and we are thinking to start using automatic bank reconciliation. But we still have not figured out how to make the bank statement filematch the file template in the External File Assistant. Anyone who can help with detailed info?  Thank you for the support!iLINCA

Hi, I am creating some internal work instructions for the Object Physical Count process. I can not find any instructions on the IFS documentation website concerning the “Located” option when I RMB on an object line in the below screen. I notice that this “Located” option disappears for all objects after I assign either “exist” or “missing” status to any one object. Could you please help me understand this function? Best Regards, 

Hi CommunityHow can i manage One Workorder with multiple AssetThis fonctionnality exists in other CMMS solution (MAXIOn,..) but not in IFS. How can i manage this issueThans for your help

Hi all, I have an excel migration for Supplier for Purchase Part. This allows price lists to be created by users and inserted to the price list tab. However, if a price list is active - this prevents the tool from working. Is there a way to close an active price list automatically before the new price list is inserted?

Our customer is having a situation where a structure mismatch created in a higher level appears under the preliminary conformance log of a latter module.I believe this is an incorrect representation as the conformance log should provide structure mismatches within that level/module.

Hi,When a Change Order (CO) connected to a Change Request (CR) and the CO is approved, the CR Status is automatically set to 'Processed' and the CR is locked preventing any future updates.Are we able to disable that to allow us to make updates to the CR once the CO has been approved? Either by not automatically changing to CR status to Processed, or being able to reverse the status to Active to make those updates?Or any other workarounds that would allow us to update the CR once the CO Status is set to Approved.Appreciate any help on this issue.  Regards,Naveena