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How do you create Astea Partner Portal?

  • Oct 25, 2021 2:02 PM UTC
  • 3 replies
  • 132 views

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I have two new starter in the company how do i create portal log in for them so there can create there own tickets?

Best answer by Phil Seifert

Hi Bharat,

Please send the following details to the IFS Support mailbox:

  • First name
  • Last Name
  • Email address
  • Phone number (if other than company switchboard)

The support team responding to the request will create the accounts and send instructions how to log in to the new users.

 

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3 replies

Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • Answer
  • Oct 25, 2021 2:10 PM UTC

Hi Bharat,

Please send the following details to the IFS Support mailbox:

  • First name
  • Last Name
  • Email address
  • Phone number (if other than company switchboard)

The support team responding to the request will create the accounts and send instructions how to log in to the new users.

 


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  • Hero (Employee)
  • Oct 28, 2021 10:31 AM UTC

Thank you Bharat for sending us the details. I am creating new accounts for new super users. I will send emails with credentials and instructions to the relevant people. 

 


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  • Author
  • Do Gooder (Customer)
  • Oct 28, 2021 10:48 AM UTC

HI Eisha

 

Thank you!