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Hi,I have a notification email that’s being sent out when a part need is created for certain parts.  I would like the person who created the part need to be CC’ed on this email.The notification message is triggered by a request event and the person I’d like included on the email is the request event creator.  I’m not sure how to use request_event.created_by in the distribution list.Another problem is I’ve been trying to create substitution maps to get the persons emails address with different methods. For some reason the ones I create don’t show up in the “Wild card member” drop down on the distribution list screen. I don’t see any differences it my substitution maps and the ones that do show up in the drop down.Currently I can use request.event.created_by or I’ve also stuffed the part_need.sequence into the request_event.user_def2 to have a link back to the part need where I could use part_need.created_byAny suggestions appreciated.

Where is the manual assignment reason and comments stored in 15.1 database? It’s no longer in the demand table (previous versions) or in the order change log (15.x version)..  

Hi,  In IFS10 we are error while matching invoice with PO Receipt. System is asking for creating of posting control M19 and M20 where as the the PO does not not contain any Inventory part and M20 and M19 should come in to pictures only in case of inventory part.   Regards, Mukesh

Hello Dear Community Users, I have a question regarding the following topic.I need to add the current operation state and the state of the operation before the current operation as parameters. When the parameter popup window is opened, 2 pieces of operation status (Oper Status Code) field are displayed. Which one is present and which previous operation parameter is not understood. SELECT * FROM shop_order_operation o LEFT JOIN shop_order_operation prev_op ON prev_op.order_no = o.order_no AND prev_op.release_no = o.release_no AND prev_op.sequence_no = o.sequence_no AND prev_op.operation_no = shop_order_operation_api.get_previous_operation(o.order_no, o.release_no, o.sequence_no, o.operation_no) WHERE o.work_center_no = '&[MCS-L]Work_Center_No' ANDo.oper_status_code = '&[MCS-L]shop_order_operation.oper_status_code' ANDprev_op.oper_status_code = '&[MCS-L]operation_history.oper_status_code';How do we make special prompt when we use view column which is enumeration? B

We keep getting issues with IFS where the application grinds to almost a stop. Tasks that should take a few seconds take 10minutes and users can no longer log on. When we look in the Oracle alert log we see lots of occurrences of ORA 3136. Episodes like this seem to last about one hour then the application returns to normal use. We noticed that memory utilization on one or other of the extended servers  shoots up to 100% during the onset of these events but we cannot find any reason for this. It tends to happen at about 9am and 4pm when there is more login/logout activity and a bit around lunch time ~noon but can see no real cause. It doesn’t happen everyday. It was very bad last Friday and Monday of this week. Since then it’s performed well . Has anyone seen anything similar please? 

With respect to what parameters Schedule Capacity is defined as  Infinite Capacity or Finite Capacity in Resource Management?

Hi,I have the below parameter in my quick reportAND  t.tax_code = NVL('&[MC--L]STATUTORY_FEE.FEE_CODE', '%')But it is not showing the relevant LOV dialog for the above parameter  For some fields it’s working fineDid I miss something here ?

Hi all, sales department wants to assign NACE rev 2 code to customers in IFS app 10. Is there standard screen/field where this is stored, or anyone has experience of using alternative way to assign this code? Thank you for your input. 

Pre-requisites• Serial tracked part with product structure and routing a) Create Shop order for Serial tracked part > RMB > tracking > Reserve Serial No. > release the SOb) Shop order> RMB> reports>  barcode labelsc) Observe the Inventory part Barcode analysis window for the corresponding part  & serial number combination- one record availabled) Navigate to shop floor workbench> select the SO created> Create reports>> Create barcode label reporte) Navigate to & Inventory part Barcode analysis window >  Query for the corresponding part  & serial number combination Why there are two barcodes are generated for the same serial part?

When you select a file under Document Object connections in Aurena and click on File Operations > Print Document I get the following error.  Does anyone know why this is?

I’ve already found few KBAs which discuss similar topics but none of them were answered with the exact scenario with migrating personal profiles from one environment to another in bulk, hence this community post.We need to find an alternative way to migrate personal profiles instead of manually exporting and importing one at a time which consumes a lot of time and of course not feasible for our IT department. It’s not practical enough to hand the responsibility over to end-users with the necessary grants, which isn’t again a good solution in many aspects.Do you have any bright ideas where we can migrate personal profiles in bulk across environments?Thank you in advance./Manulak

I am trying to use the Rest API in IFS 10.  Currently I am struggling with the authentication.  I have found various posts which some say you can use basic authentication, others say it must be oAuth.  However using basic I am constantly receiving a 401 Unauthorized, i can’t find any official documentation explaining how to authenticate using oAuth.Can anybody help?Thanks

hi, how to hide some icons in MWO ? which permission or projection do i need to desactivate to remove icons in MWO I don’t need ? Thanks

Hi Team,We’re using IFS Apps 7.5 and having the attached query regarding the ‘Planned Personal Cost’ calculation for the Work order.Have attached our investigation into the same, any suggestions or further inputs for the resolution would be much helpful. Regards,Venkat

Hi, In my shop order, how can I prevent that an operation can be started before  the previous operation was reported? Using date is not enough, as they are to variable in this case. I want that operation N+1 can only be started if operation N has been reported. Thanks!

I am new to configuring Surveys so this may be a simple question.I want a Survey to execute when the status is ‘onsite’.In which Business Rule or screen do I enter the logic to ‘Execute Survey x when the Task Status is onsite’ ? 

What field is used to define a “customer contract” or a “time and material contract” in Astea v15.3 ?We want to check and report which kind of contract is on a customer support or a service order.

Dear all Is there a possibility to remove the “Select” button option for Attachment types from the Survey completion popup window on the WebClient, best-case via Client Script, so the option remains with the Mobile Client?If you’re completing the Survey on Web and activate for an attachment lookup field window the “Select” button, the “Attachment Lookup” screen is opened, and if you’re then activating the “Cancel” button, all the cached survey answers will disappear and the survey questions reloaded.Survey “Select” buttonSurvey Attachment Lookup Cancel button Kindly note the survey I am using is a nested one with a sub-survey.Looking forward for your answers. Best regards:Marko

 Hi, we want to allow access to the Employee Portal outside of our internal network. is it possible to install the employee portal on a different server to avoid exposing the application server to the world?

We have recently upgraded to FSM 6UPD9 to make use of the ODATA REST APIs in order to integrate our external applications with FSM. Very often we are getting a request channel timeout while using the ODATA REST API’s. Once this starts every call fails. Message:Error occurred while getting EDM model from app server.System.TimeoutException: The request channel timed out while waiting for a reply after 00:00:59.9970047. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout. The ODATA rest API's makes a call to the FSM server "<perform_get_updated_odata_edm>" to get the data model. It basically asks for the database table structure of ~1200 tables in FSM, which looks to be a very time-consuming operation. We have observed that the ODATA API attempts to refresh the EDM model every time there is a server restart/ IIS reset or whenever we do a refresh cach

we run Update GL voucher and job is aborded after some long (30 mins +) waitingis there any limitation for these run?

Does anyone know the file format needed to load an Auto Cash File.  It says BAI, but i am not sure what the requirements are.Any help would be appreciated

Hi, If we remotely initialise a users Mobile App, how long does the request stay in the system. i.e. if they were off work for say 2 weeks for example, would it initialse when they next log on? 

In Aurena we are looking to show the name of an ID field instead of just the ID.  We can create a custom field to do that but, was wondering if there’s a simpler way.  Sometimes the name is an available field and sometimes it’s not.  

Hello Community,In IFS CLOUD, I don’t found yet a similar fonctionality as “send to” function in EE. In EE, this functionality is able to send a notification, linked to an IFS object, to a colleague (other IFS users). It’s very usefull to send some information to other user.Does someone know if there is a similar function in IFS cloud // Aurena? Regards Anthony