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When doing changes to the materials on service orders, we find this annoying behaviour: Go to materials Find a material line that is needed and zoom in  Source it  Back-roder it (or allocate it)  Click Save  And you are taken to the Main - Service info tab - and not back to the Material tab. But most likely we want to edit another material line...  

Hi!Running this query:select SYSDATE, current_date, SYSTIMESTAMP, DBTIMEZONE FROM dualWe wondering what is DBTIMEZONE, and how is it used in IFS?Can anyone explain more about this?

Using the FSM web client, I’ve currently not found any way to trigger a script when the request is loaded. (After clicking on it when searching for a request). We have different tabs which we need to be hidden/shown if the request contains specific information, previously we’ve done this using the “Custom Code” on the field which has the Initial focus set, but this is not possible to use on the web client.    

Started anbother thread as the previous one was marked as solved. We have an issue whereby sometimes substitution variables work, and sometimes not.  The patterns and findings are as follows: We have a notification setup to fire upon project.approval_status being updated. The fields that do not reliably work in the resulting notification messages are:project.user_def1 project.user_def2 project.created_byHere are my the findings from testingIf you change the Approval Status on the Project by directly changing the field on the Project screen.  The Notification goes out correctly with all values.However, In our application, the Project Approval status is typlically changed via a business rule triggered from TASK.  The XML for this rule output looks like this<update_project><project><project_id>@project_id</project_id><proj_status>OPEN</proj_status><approval_status>SUBMITTED</approval_status><update /></project></update_project

How do you get a custom report to display in Order Reports screen? The custom report is defind and printable but I can not get it to be listed in the Order Report screen.  Are there specific permissions or grants to assign to the presentation objects? Any suggestions? Thank you

Hi,we have a strange problem when creating external supplier invoice when we use payment method BT and payment address id. we receive error if we have any payment address id but we don’t have similar supplier address id. Is this Bug in Apps 10 before UPD7. it is working in UPD 13 and not in UPD6.we have payment address id 2 but not supplier address id as2. when we add supplier address id 2 we don’t receive this errorIt would be good to know. 

Dear communityI want to hear some advice from you about IFS update. One of our customer is considering IFS Apps9 update from Update 6 to Update 17.To reduce some cost, we will run Update Analyzer and skip detailed verification of the files resulted "No Impact" by Analyzer. [Need advice]Could you tell me about risk factors of skipping detailed verification on "No Impact" files ?For example, some factors might need to be verified anyway because they are out of scope of Update Analyzer.Or maybe, somebody could tell me about actual problems in update caused by skipping/reducing verifications on "No Impact" files. I heard that a similar tool for other ERP software was too loose and failed to catch many "Impacted" parts in its analysis.I believe IFS Update Analyzer is much tighter but I wonder how can I trust on it. Thank you.

Does anyone know if There is a way to log into Aurena with the APP owner account when using SSO. There is the admin link for enterprise explorer is their a similar option for Aurena?

The three last lines in the attached order request is showing wrong calculations of the unit price X qty. Where and how this error can be corrected on IFS EE?Thanks to all answers. 

Does anyone know if it is possible to update several Shop Orders at once? I would like to adjust several Shop Orders to their feasible start dates so that in I P A P my colleagues could also plan accordingly. Any suggestions?

Hello IFS Community, I know if the user fails three-time, It will be locked. However, how could I see the number of intents allowed per user? Any table?  (IFS 9) Thanks,JL

Hi All, I was trying to get the Interco process working for a customer but unfortunately didn’t succeeded. I followed the manual presented in a different topic (Inter-site orders basic data set up. | IFS Community) but was unsuccessfull. I did manage to get outbound messages in the “Search connectivity Outbox messages’ but no inbound messages. So it seems the system is actually sending out messages but the incoming messages ere gettinbg lost somewhere. The database processes “Connectivity_SYS.Process_Inbox__” and “Connectivity_SYS.Process_Outbox__” are both enabled. Any ideas on what could be the issue here? Best RegardsRoel Timmermans

I want to disable layout in my users screens so they can’t mess up the screen layout but can’t find it in permissions. Help!!! 

Hi,Kindly can I know how purchase receipt update supplier purchase cost and under which criteria? is it updated in supplier for purchase part screen or in a different one. it is urgent as since we have started live (5 years before) the price in supplier for purchase part is not updated and still equal zero.Best Regards, 

I intend to use the Token (OAuth2) authentication for an integration and since ‘Int’ cluster does not allow that for now, what are the downsides/risks of developing the integration in the ‘Main’ Cluster instead.I tried this and it worked as expected from Postman however, I am not sure if there are any risks to this approach. Thanks And Regards.Obaid Ashraf.

Hello,I have a question. Can we pull OBJID column from a table with get function?Best RegardsMervan

Hello Community,I was wondering if it is possible to add an existing custom field into a list of values?For example:When creating a Material requisition, I would like to add a Part No using the “List of Value” for Part No. I am wondering if I could add an existing custom field in the window. (See Screenshot) .Could you please add screenshots to your answer? and I would like the custom field be searchable . I  would like to see the custom field when I click on configure .ThanksJL

I am trying to revoke certain permission objects from a permission set but even after revoke all, the permission object is still accessible via the permission set.When i search the tbw name in presentation objects by component, it shows disabled for the permission set. i have checked all the permission sets for the user and none have these objects to allow user to do CO reservation.​​​​  

In FSM6u10, I have created a notification message for Projects. For the most part the notification forms correctly, however some fields do not seem to pull in a value.The values below do not populate where other fields from the Project table do.  project.user_def1project.user_def2project.created_by  Below is an extract from the message, but have added a column on the right with the table.field used.  SCA_ID 154 project.project_id  Place_ID ZZ PLACE ONE project.place_id Description test project.project_title SCA_Status OPEN project.proj_status SCA_Approval_Status REJECTED project.approval_status Activity   project.user_def1 SCA_Start_Date 26 November 2021 00:25 project.user_def_dttm1 SCA_End_Date 26 November 2021 01:50 project.user_def_dttm2 Permitted_Access   project.user_def2 Created_By   project.created_by SCA_Owner APAVLOU

There seems to be a client error when trying to select specific columns in the graphs of Visual Capacity Requirement Planning screen. • Go to the Visual capacity requirements planning window• Then select search icon and select first 24 data• Then select visualize selected order or filtered order• Click any column in the graph.• You will see the client error

Does anyone have a step by step Best practice on how to set up Approval routing in IFS App9?I would like tohave an approval on the Business Opportunity depending on the value of the business. Send the business opportunity to a colleague by email The collague could either approve the BO or reject it When the BO is approved, have a tick box that says “OK” that the collague could tickThank you!

Hi all, We have an issue with our backflush settings. Previously the Backflush Part setting is set to All Locations for all parts. However, there are only some parts where we actively want to backflush. We are seeing cases where users select to backflush during receipt of shop order and unintentionally we consume stock. I have tried to prevent this by changing the settings to ‘Only Specified Location’ for all parts. On reading of the help and initial test this was perfect. It will prevent backflush, unless you specify a location for backflush on the shop order material or purchase components. However, the change in this setting appears to prevent automatic reservation of parts. This a a problem as we want parts to be freely reserved and picked via a pick list (or manual issue in some cases).  Our ideal solution is for backflush to be off completely, unless we specify a location where backflush can take place. Is this possible?

Hello, does anyone knows, how to delete a checklist from an order via API?What I need is exactly this, what this button does: Thanks in advance! RegardsTorsten

Hi Community,When a part is deactivated from the inventory Including sales and purchasing part, system shouldn't allow transactions for the respective part, so can someone suggest the ideal way to deactivate a part from the inventory?

Is there also a possibility to have the Request Type filled in with a default when creating a NEW Customer Support or Service Order ? Can we somewhere define a default UM Request Type ?