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 sales engineer is entering a contract for customer 100119, system displayed this errorI opened  the customer master data to update the tax code in the invoice tab and system raised this error. 

Hi CommunityIs it Possible to use PM Route with IFS Aurena ?Thanks

Hello We’ve added a new custom field in this view, but it is not visible in the pager designer(https://ifspsc1-d01.demo.ifs.cloud/) 

Hi Fellows,Our client is getting below mentioned error whenever they are either creating new Document revision or attaching document to any other window. Its not allowing to move forward.  This error is appearing with every user. Can anyone help on this.. Regards

We have some products where we want to have a regular quantity discount price. I try to set this up in the MAIN pricebook as follows: 1-9 qty price = 19/ea. If 10 or more, price = 14/ea.This is my setup in the pricebook: But this is what is shown on the salesorder lines: Am I missing something? Or is not how the pricebook works?

Hello,I want to add a command method to get a purchasing report on one of the purchasing  page in Aurena app.IFS documentation does not have any instructions on that.Can you provide the instructions or update the documentation.We are in IFS 10 update 11.__Andrew C

Hello,I have a custom field in the register arrivals overview and need to update it from the receive dialog.I didn’t find a way to add this field to the receive dialog.Can you share the steps in EE client   

I have created an IAL with the below query with a where conditionWhen I am using this IAL for Quick Information source and running the Business Reporter Report.The Data rendered includes with the ZERO quantities.I am having this issue with all IAL’s having Where Clause. system is not filtering the data on where clause for the IAL Reports. 

HiHopefully someone can point me in the right direction. 2 of my colleagues have somehow minimized their view on sub-contracts lines and we cannot seem to able to revert it back. Below is a screen shot of their view and I have marked with a red arrow where they are trying to expand, but when they hover in between the sections they do not get the option to drag back down.Has anyone come across this before and is there a way to resolve it without having to reset their profiles? 

Hi Community,we are starting soon with IFS app 10.We are supplying equipments to industry and those equipments are sometimes returned by customers to our premises, for repair. If my understanding is correct, I need to fill the check box “allow part ownership transfer” in the Client, so that I can link the Serial Object to another customer, if necessary. This would be the scenario were we have supplied equipment to customer A some years ago, but meanwhile customer A sold the equipment to customer B.Is this the right way to proceed ?Also, does this checked box have influence on other processes in IFS ?Thanks for your inputs.  

Hello,Does anyone know if there is a place in Aurena where you can set a place to show which environment you’re in.  I work in several environments for troubleshooting and the URL is similar. In IEE, it could be set as an option.  Is there a similar setting for Aurena? ​​​​​In Aurena, I can’t find a similar setting.  And the environments have similar URLs 

I need a report to display the customer statement in details like the below report we are using IFS9

Hi,I have a requirement for passing data from one table to another table by clicking on button. Example: In service table there are multiple row records where user_def1 is equal to 1. Once I create request I need to pass that request id to service table where user_def1 is equal to 1.I am not able to use setDBvalue since this requirement is for web client.Please suggest feasible way to do this requirement. Regards,Ramya 

Hi Everyone, i have many command Groups created in a page of Aurena , i want know if i can save this command groups in an ACP, for deploy in all enviroments it is possible?

Hi, The below error comes when I try to order a new delivery. Does anyone know the reason? Best RegardsShehan

Hi, Is there an edit for “Shop Order Visualizer” to enable and disable weekends in the graphical data? Regards,Dasuni

Document management check out path, can this be set centrally for all users ? We are having issues with the check out path for document management, as default it goes to our onedrive. This causes issues. A solution we have found is changing the check out path to the local C: drive, but as far we found, this need to be set user per user. Is there a solution to change this once for all users ?

I was wondering how the planned cost on the work order budget tab is calculated?  I have a work order that shows planned costs yet there all PO and material recs are closed.Thanks  

Hi, For Contorl Plan - Purcharse and Manufacture,the analysis can be  triggered automatially when parts arrived or shop order started. While for inventory , how to tigger an analysis automatially?eg, when the stock expiration date comes, my customer would like to trigger a inspection, if pass, then extend the expiration date.I notice there is a screen called “scheduled inventory contorl plans”, but I cannot added data into it.  

Hi,I have two load types. LXV & Q. In the voucher type screen the LXV voucher is functionally an M voucher.When using the external voucher assistant with load type LXV, it will not allow me to upload an M voucher, but will allow me to upload an LXV voucher.How/where can I change the LXV load type to accept M vouchers?  

Hi all,does anyone have a code snippit for adding document footer in .report file?Report is QuotationLetterRep and in report file the rdf is generateted automatically. I do not want to make changes in rdf, all code should be set in .report file. I don’t know how to handle it.   Br,Jan 

We would like to hide or disable  the ‘remember password’ checkbox in the IFS app9 login.  Does anyone have an answer as to how to accomplish that?

Hi,Can anyone advise what Apps 9 BA Add-in is certified for in terms of O365 versions.​​​​​Also - is it 32Bit, 64Bit or Both. Many thanks, Matthew

When creating a new contract in v15, we find that the Contract ID is blanked when we chose Contract Template. Is there a way to either keep the Contract ID after chosing a template, or rearrange the order of the data fields som Contract Template comes before Contract ID?  

Hi All,If we make an extension table for TASK table, named TASK_EXT, if we want this extension table to be synced with Mobile, do we need to make separate sync rule for that table ? As per my knowledge, usually baseline sync rule of TASK table take cares of syncing other extension tables, only when that TASK_EXT table is updated with TASK table itself. If I want to update only the TASK_EXT table (not with the TASK table) and to be synced with mobile, what should I do ? Should I add separate sync rule for that ? Explanation to this would be highly appreciated !!!Thanks in advance,Hushan Hasarel