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FSM6 Mobile App remote initialisation

  • October 20, 2021
  • 1 reply
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Hi,

 

If we remotely initialise a users Mobile App, how long does the request stay in the system. i.e. if they were off work for say 2 weeks for example, would it initialse when they next log on? 

Best answer by brian.gummin

The short answer is Yes.  A longer answer follows.

If you Initialize Device from the Mobile Dashboard, the INIT related messages will be inserted into mm_message_out and the mobile database will be created.  Additional Real Time and Batch messages will continue to accumulate into mm_message_out for that device, until such time as the MOBILE DEVICE CLEANUP scheduled process deletes all existing messages and inserts the INITREQUEST message for that device.

1 reply

brian.gummin
Hero (Employee)
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  • Hero (Employee)
  • Answer
  • December 6, 2021

The short answer is Yes.  A longer answer follows.

If you Initialize Device from the Mobile Dashboard, the INIT related messages will be inserted into mm_message_out and the mobile database will be created.  Additional Real Time and Batch messages will continue to accumulate into mm_message_out for that device, until such time as the MOBILE DEVICE CLEANUP scheduled process deletes all existing messages and inserts the INITREQUEST message for that device.